We produce butter soft, affordable, high quality fitted premium tees for men.
True Classic has a rating of 3.8 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.
I've purchased the tees after seeing it on social. The tees didn't arrive for over a month and when I wrote them about it they found out that it was not handled properly and resent it, still didn't arrive. They sent me message to rate my experience and what do I think about the tees, it's a joke
I purchased a couple of products to try and I am very satisfied with the whole experience.
The site is good and simple to navigate, the shipping is great! Although I live outside US (Mexico) it only took around 5-6 days...and the product is very comfortable to wear and looks even better!
I totally recommend it!
Big thanks for the support, from Mexico! We're grateful you're here.
I have ordered a good amount of products and have been happy with every single item. I screwed up a size on one of my orders and had to return something, and their customer service couldn't have been more friendly and helpful. I'm happy to see they are developing more clothing items, because I plan to only wear their clothes since they not only are very comfy, they fit right, the pricing is awesome and their customer service is spectacular.
What an honor! Stoked to hear we’re filling your wardrobe.
For years, I've been looking for a comfortable, understated shirt that didn't look cheap. True Classic was the company I was looking for. The shirts are incredibly comfortable, and they fit better than any other shirt on the market. I've expanded what I buy from True Classic from shirts to shorts, socks, and underwear... and they're all the softest, most comfortable I've ever had. Thank you, True Classic!
Thanks for your support, Glenn!
Buying a product is not just about a high quality product of which True Classic Tees also provide. It's about the people, the service and here they have also excelled.
Cristina helped me with a problem around ordering the wrong size. Her solution went beyond my expectations and not only surprised me. But delighted me. It's the product quality that sells but the service that brings customers back. And they now have a customer for life
Thank you to Classic Tees and Cristina!
We’ve passed on these awesome words to Cristina. Thanks for sharing your great experience with our brand.
Ordered a 6-pack of multi-colored, vneck t-shirts in XXL. Processing/shipping time is decent and status update emails are good but thats kind of expected. Im 6'0 280lbs so i'm def a bigger guy.
I opened up a shirt to try it on. I had high expectations from the marketing campaign and the images i've seen only to be pretty disappointed. Im not saying the shirts are bad, they're just not for me. The material is pretty basic, nothing special, but not lower quality than other tshirts in my wardrobe. The biggest let down was that in a XXL, the sleeves extended past my elbows and the shirt length went down to the middle of my butt... Its a basic, boxy tshirt with sleeves that are far too long. Shame really.
Our fabric is a unique blend with a lightweight feel, and designed with the best quality. We chose this blend for its softness as it keeps its shape better than 100% cotton or other blends. We use a very unique process with the fabrics, creating an even higher quality fabric than most brands. You will find this provides our tees with quality that holds after wear and washing, to withstand the test of time and still fit and feel great. We're sorry you don't care for it, however. We do offer product guarantee and would love to help with that if you'd like to provide us your order information so we can get in touch. Your experience is important to us and we'd love to try to help with sizing on your order. Either way, we appreciate the opportunity and hope we can connect soon.
Ordered the staple 6 pack, the t shirts are extremely comfortable and well fitted. One of the tee's had a rip on the seam. I messaged support on the Facebook page, and within a day they'd replaced the product. Amazing customer service
Thanks for letting us make this right!
Had ordered a heap of XL sized shirts but when they arrived realised they were too small….guys at classic tees didn't even worry about a return of product they just posted out the larger size… no quarreling or back n forth…. What a gr8 company to deal with… will donate original shirts to a charity- thanks again guys really appreciate it.
Appreciate this great review, we're honored!
I ordered these tees before. They are ok. However customer service is horrible. My last purchase was 180 dollars the tees were the wrong size. When I went to return I couldn't because they miscoded the order. Long story short some tees had to be returned fed ex others usps. Talk about an inconvenience. Also I have still yet to get my return and customer service is still looking into it. I'm over true classic. I'm actually now really enjoying fresh clean threads. Better fit and feel in my opinion.
Hi Mark, I was able to pull up your ticket with us. It looks like your order was impacted by a very rare SKU error and we had to process it manually. We did ask for you to let us know when you dropped the items off; so we could process your refund. Part of your return was via our portal, and part of it was via a manual return label sent by our team. We most definitely should have been more clear to use the manual label for the entire order- super inconvenient to go to two locations and we apologize for that. I reached out on your original ticket to make this right.
First time in a long time a brand has gone out of their way to make for an incredible experience. Had an order come in and the fit wasn't quite right - without hesitation, Arnel Jr. Hooked up a replacement without any wasted time or nonsense.
I went from unsure if this product would be right for me, to actively shopping for more than just shirts, because I've got to support TC.
We love to hear this! Thanks Kevin!
My experience from purchasing items, to needing an exchange to a different size was pleasant, swift & overall incredibly positive. The products are soft and of great material, it lives up to the advertisements seen!
Customer Service satisfaction was beyond perfect. A massive appreciation to Hazel, she assisted well above customer service I have received (I work in a Telco Company so I am aware of how service should be), thanks to Hazel it was a must to provide feedback.
Handled all inquiries with efficient, quick and consistent service. Highly recommend TrueClassic! A professional and reliable service, will definitely be purchasing again.
Thanks for sharing this great experience, Matthew! We appreciate this!
They are just T-Shirts, nothing special and the benefits of the 'fit' are highly overstated. They have a nice feel, but aren't pure cotton and some shirts are made in China, others in Egypt and the resultant consistency is not quite there.
I followed their sizing chart, ordered accordingly and the fit is way off, no different to a $10k Kmart T-shirt. However, given I'm not in the US, the option to return or exchange is a waste of time given the massive costs involved after already paying the exhorbitant shipping price of $20 to start with.
Don't be fooled by the marketing, just buy local quality T's you can try on!
Thanks for this review. We certainly pride ourselves on easy exchanges- there are not massive costs associated with exchanges at True Classic. We'll reach out to review sizing & make sure we get you in the correct size!
The 6 pak of XL tees I ordered were too big and I used the Classic size guide for sizing. I saw all the commercials for these tees and I wanted in. I was disappointed that the shirts were too big. When I requested a refund they were happy to refund my purchase (less shipping) but they wanted me to be happy and asked if they could send me a sample tee shirt in the next smaller size at no charge. I accepted and love the fit of it. I will definitely order more in the smaller size in the future. I just thought that they went above and beyond to look after me. Thank you for the great service!
I am so glad we were able to help, Steve. We look forward to being a big part of your closet!
Tiffany was helpful and courteous. This brand really cares about customer satisfaction. I couldn't be happier with the outcome. I will continue to support this brand, because I feel that TC genuinely cares about the product they sell and the customers' satisfaction. The quality of the tee shirts is top notch, soft, 100% cotton with a flattering fit. I've ordered some other items from TC including my favorite Pacific Blue Hoodie, and now I'm trying their knit caps. I look forward to trying their boxer briefs on my next order. If you're on the fence about trying TC, take the plunge. You will be satisfied that you did!
Thanks for sharing the kind words about Tiffany! We love to go above + beyond!
There was a small issue with the merchandise on arrival, I messaged on Instagram and the issue was resolved so promptly. It's so rare to find such good customer service these days - for the customer service alone would highly recommend this company to anybody, and will
Thanks for your support, Leah.
Ran into a tough issue when trying to use gift cards and Cashback on a recent purchase. My code was rejected and it was unknown why - I was told it was because there were sale items, then that the cards were expired. Neither of these seemed like they should be the case, so I continued my conversation with the help team. Throughout the entire conversation they were understanding, proactive, extremely responsive and positive. This could have been a really negative experience, and instead it only convinced that I should continue to trust TrueClassic - well done.
Grateful to hear about this experience!
I ordered 4 t-shirts size xl and it was too big, i talk with the customer service they replied really fast and sent me 4 new t-shirts size L and let me keep the size xl free charge!
For sure i will come bake and buy more!
By the way the shirts feel really high quality
Thanks for this great review, we're so grateful for your support.
I have waited almost four weeks for these to arrive (bought during Black Friday) in time for Christmas but here I am on Christmas Eve and they have not arrived. They really should warn customers it takes over a month to arrive.
Hi Jen! I am seeing your order was delivered on December 24! Certainly cut it close, and I am so sorry the carriers experienced a delay in transit. We'll reach out to make sure you received that package okay!
Product was basically as I expected. Material was a little thinner than I thought. Shipping was 3 days longer than expected date but they compensated me the shipping money.
At this point I'd be a returning customer.
Thanks
Thanks for your awesome review, Joshua.
I bought some tees last year. I wear them by themselves and as undershirts at school. They are the best-fitting tees I own! My 20 yo daughter liked them on me, so she bought some for her boyfriend this Christmas. They do not wear out fast, so I have not bought more yet. But I will be soon :)
Thanks for this review, Wade! We appreciate it.
Answer: Hey there - Our short sleeved polo is $27.99 for a single - you can bundle and save in our pack builder! If you have additional questions please email us support@trueclassictees.com and our team is happy to help!
Answer: Hi there! What is his height and weight, as well? You can also email us at support@trueclassictees.com!
Answer: Hi Cameron. Do you mind sharing your weight as well so we can best determine sizing? If you don't want to post on a public platform (we totally understand) you can email us at support@trueclassictees.com
Answer: Yes they are snug and fit 1-2 sizes small. My husband was fine with the XL T-shirt but the polo was very small
Hi Ilya, we have reached out via your initial email ticket with us. I see your original package was returned to sender; and your second package is en route. We will most certainly make sure you receive that order.