Firstly, I didn't like the reviews from users about this site. But lately these ads are pissing me off. Anytime you open any video online you get this ad so irritating. I hate this name trivago. I hope that company goes down so they stop the ads.
Booked a *******@hoteling.com using Trivago. They took my money and did NOT book my room! No phone # for hoteling.com and no answers to my numerous emails.
When I contacted Trivago they played Ponticus Pilate and washed their hands claiming
"There is nothing we can do"!. Lies, lies, and more damned lies! Check out their incessant TV commercials. Stay away from this thieving web site.
Have booked all ranges on this site from my backpacker trip around Europe to my 5 star resort in Punta Cana.
Highly recommend this site. For hotels it is very good pricing from what I have researched.
I really like Trivago, it works like a meta search for hotels. You just need to enter your desired location or hotel, select dates and filter for your preference and you get a bunch of results from various booking sites. It's very intuitive to use and page loading times are really fast in my opinion, I use the page frequently to check for hotels.
Spoke with beverly very nice and understanding, the hotel is comfy and has a indoor pool, free good breakfast, pleasant place to stay for a weekend. Everything from restaurants, shopping, lounge very close by that's a Plus :) Just hope that the parking spot for costumers get renovated! To many holes, cracks;/
I travel a lot and I have come to terms that Travago is the greatest. They have prices on hotels and flights that has really made it feel like Christmas all year around :) Try booking through Travago... You can thank me later lol
I also wanted to share my experiences as a lot of reviews here are negative, and I am really confused by that.
I used Trivago at least 10-20 times during the last couple years and this is the perfect hotel comparison site.
I agree that sometimes not everything goes right with the booking but the mistake is on the side of the hotel or booking agency.
Conlusion: If you are looking for an easy to use hotel comparison site: Don't go anywhere else.
I review the website for Falmouth Mass as a friend was attending a wedding. I found the Carleton Circle Motel and upon click on the pictures. I was taken back a good 20 years with their room attire. Wow just holy wow... I would not pay $50.00 a night to stay in this place. Actually I wouldn't ever stay there EVER! That is really disgusting. Trivago should be ashamed. But it is about the almighty dollar... Not about you or I the consumer.
I use Trivago.com mainly to compare prices and get a quick overview. Because all the information is at one website I can easily compare rates for different cities. Sometimes this can even affect my choice of a destination. It really is all about getting a good deal, and I like that Trivago.com can help me with this a lot.
I saw an advertisement of this site on TV and decided to give it a go. I'm about to plan a trip to europe and their claim to help you save money sounded promising... i didnt book anything with them yet but on first sight it seemed like they actually stick to their promise. I entered a bunch of hotels i already visited and i indeed found a better deal compared to what i paid before via priceline for the same hotel.
Being very stressed out from moving across country & just having heart surgery, the staff took such great care. The place was very clean & had all the extras. Manager was the best. I couldn't be more pleased. A must stay. Tell them Lauren sent you.
After doing due diligence and researching Trivago reviews, I ran the dates for an upcoming Vegas trip through their website for a particular hotel for two rooms, two nights each. I then called the hotel directly and found the same room for $50 cheaper for a total savings of $200, plus other perks like 35% off Circ Du Soleil tickets, free cancellation, and free buffet. Was so happy I booked on the spot. Trivago blows!
One of the most useful sites in the web. I'm a very spontanious traveler, therefore trivago is perfect for me. As short-notice booking usually goes in hand in hand with higher prices, trivago can save me some bucks, that I will gladly invest in more shopping:-) Clean design, a big range of hotels and easy handling.
Don't use Prestigia. I searched for hotel room via Trivago in Boston... was directed to Prestigia, booked one night at Boston Marriott Long Wharf. When I arrived (past midnight) at hotel I was informed by hotel clerk that 1) they had no record of reservation for me and 2) hotel was sold out, no rooms available. So at that late hour I had to scour Boston to find replacement hotel room for me. So... Prestigia via Trivago completed failed me, a disaster... warning- do not use Presitiga, I will also not be using Trivago again, can not take the risk of another failed transactional me or my family. There is something deeply flawed in the Prestigia operation.
I looked for hotels in Barcelona and only half of the suggested hotels are actually in Barcelona. Why can normal sites like booking do this but trivago can't?
We went to book a hotel and received an error message saying that the reservation could not go through. Booked again and after receiving the message a second time just booked directly through the hotel website. Go to bank account and was charged twice for the room. When we called to dispute the charges they said they could not refund the money. I'm not sure how these people can sleep at night. We have lost over $800 dollars because of their shady business practices. There are plenty other travel sites to use. DO NOT EVER USE THEIR SITE.
Total scam! I saw the commercial for this website while I was planning a trip and thought I would give it a chance. I tried booking a room in Las Vegas and put in all my information and the page to authorize my payment never loaded. I waited and waited and nothing happened. I emailed them telling them about the situation and have yet to receive a rely. They sent me an email saying I need to Send credit card info so they can secure in and to call some strange number. I'm very disappointed and will NEVER use this site again. My bank emailed me saying a this is a possible fraud and to call them immediately. Goes to show what kind of website it is. I pray they don't screw me over.
We had a most enjoyable stay at the Clarion Resort. The view of the ocean, the bay and Coastal Highway, were amazing. Could not believe we were able to see all three from our high balcony, (14th floor). The staff could not be any more helpful and courteous. The pool staff was wonderful, (attentive and great with kids). We found the maid staff to be most accommodating and great at their jobs too. We were thrilled to be staying here and will definitely return for another visit. Thank you, Clarion Hotel for giving us a much needed rest.
Made an enquiry and was re-directed to another website venere.com. Unknowingly at the time the date was changed on redirection and I made a booking probably as there was no availability at the hotel on said date. I cancelled immediately (within 10 minutes) when I noticed the date change. I have been charged 90% of the room cost with no hope of a refund. Disgusted. Even if this was my mistake you should be able to get a refund for a genuine mistake as I am sure venere.com would have incurred no cost.
I have used many times but am finding they do not post all sites for a hotel as they say. I have found cheaper rates on the hotels own website many times and they advertise that all they do is compare all sites to find the cheapest. Do not trust. I only use to find out what hotels there are available in a given area and then do my own search after I choose one.
Overview
Trivago has a rating of 1.6 stars from 325 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trivago most frequently mention credit card, customer service and next day. Trivago ranks 201st among Travel Search Engine sites.
By using trivago, you can sift through over 1 million hotels, from 250+ booking sites and hotel chains in 190+ countries, at once.
When a user clicks on ‘view deal’ on trivago, they are directed to the appropriate booking site which provides the deal. There they can view the deal in more detail before providing payment details and completing the reservation. trivago doesn't actually have any involvement in the making of the booking.
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Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear James,
Thank you for taking the time to leave a review. Thank you also for getting in touch with us directly through our user support center on our site. Please bear in mind that we are in the process of assisting you with Hoteling.com directly to resolve your issue as swiftly as possible.
We have informed you already that as a hotel search and not a booking site, trivago is not involved in the booking process between the user, the online travel agent and the hotel, and therefore cannot, in any way, claim financial responsibility for the transaction process between these parties. Trivago keeps no records of the transactions made through the booking sites and cannot alter or access your booking in any way. In order to make any changes, cancel, or confirm your current reservation, you will need to contact Hoteling.com which we are assisting you with. This is the honest truth and what you can and should expect from trivago is that we will always strive for maximum transparency.
On trivago, users can search and compare different hotels and prices on our site. We pull information from multiple OTAs and display the prices together. However, once a user clicks through to ‘view deal’, they are directed to the appropriate booking site which provides that price to complete reservation and payment details. Trivago doesn't actually have any involvement in the making of the booking.
We will continue to do our utmost to assist you in resolving your booking issue with Hoteling.com.
Kind regards,
Trivago User support.