14 reviews for Trivago are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
0 helpful votes

HOTEL ydinll, goreme turkey
April 12, 2022

El major hotel Aydinll cave GOREME TURKEY
THES BEST HOTEL, BEUTIFULL ROOM CLEAN, CONFORTABLE
Friendly staff, I recommend the spa.

Date of experience: April 12, 2022
Australia
1 review
0 helpful votes

Trivago app User Interface
December 31, 2018

Hi guys I am doing a survey for college on the Trivago app using the Windows operating system. It is a very quick survey, please feel free to be honest, all comments are welcome. Please no direct insults or unrepeatable language, my lecturer will read it as well.
Follow the link below, very very easy for you. Greatly appreciated.

https://docs.google.com/forms/d/1WawHOwUslDwKEY67ac9IP4GbTMjtpvkJgRMBxmGxh9Y/edit

Date of experience: December 31, 2018
Florida
2 reviews
6 helpful votes

THE WORST EXPERIENCE EVER STILL IN CHOCK FROM IT
January 3, 2018

BOOKED THROUGH TRIVAGO WHO WAS THE MEDIATOR FOR BOOKING.COM
THE EXPERIENCE FROM HELL
I think of what we went through the more I feel I was put in an unsafe situation.

I have traveled many places and never felt so worried and scared or seen a place like this or how everything was handled. I have never felt so unsafe.
THROUGH TRIVAGO AND THEN BOOKING.COM WE BOOKED AN RENTAL at Departamento Alto Moneda located in Santiago De Chile.

If you ever come across this... Run the other way and do not book

We were locked inside an apt me and husband could not get out because the door handle and lock was broken off. We managed to get out with a hidden knife on top of their fridge.

On a 28th floor. A phone that did not worked. An internet they said they had that did not worked. 2 small keys to one of the locks that barely worked with a plastic key chain to lock it from the outside. No way out. We found a very large sharp hidden knife on top of refrigerator and thats how we managed to open the door with much struggle to get out.

The address we were given was not the actual location of the apt they gave us.

The building and less taller building across the street with a guy on the roof top was

NO AC. Windows open. One small fan in the bedroom. The whole place not clean. Filthy bathtub and curtain.

NO internet as they said they had.

I screamed and yelled for help and no one came. When we opened the door we banged on the door across the way. The lady that had given us the key came out and she pretended like she never heard my screaming for help to be let out. Instead she showed us that the key worked on one of the several locks on the door and said that door lock had just broken. Which you could see clearly that was not fresh broken lock.
Another words you can get in but not out.

The whole place and what took place was more than sketchy.
YOU DO THE MATH!
We took an 8 hr flight to Chile and were supposed to visit for the two days and this experience was SO VERY crazy we left right away back to the Airport and got the first flight out back home.

WE ARE STILL CHOCKED AND SCARED FROM THIS HORRIBLE EXPERIENCE.
NEVER WILL WE RETURN TO CHILE
WE HOLD THESE COMPANIES RESPONSIBLE FOR NOT VERIFYING WHO THEY DO BUSSN. WITH.

THESE BOOKING COMPANIES ARE SENDING TOURIST TO THESE PLACES AND GO BY A COUPLE REVIEWS WHICH ARE PROBABLY DONE BY THEM WHOM ARE NOT GOING TO TELL YOU EXACTLY WHERE ARE YOU SENDING PEOPLE TO WITH HONESTY

IF YOU ARE A BOOKING COMPANY YOU NEED TO HAVE YOUR OWN CHECKS IN PLACE TO VERIFY THE LOCATIONS AND SITUATION OF
THE RENTALS YOU PUT OUT THERE. YOU ARE SENDING PEOPLE INTO DANGEROUS SITUATIONS TO MAKE A BUCK.

THIS WAS A HORRIBLE LESSON FOR US AS CONSUMERS. BEWARE OF THE VENDORS AND THEIR SO CALLED REVIEWS,
THESE PEOPLE DO NOT RESEARCH WHO THEY DO BUSSN. WITH.

WE WERE AT THAT PLACE NOT EVEN AN HOUR. THEY CHARGED ME FOR A DAY WHICH IM STILL THINKING OF DISPUTING WITH CARD.

THIS IS SHAMEFUL WHAT HAPPENED TO US AND WORRIED SOME AS WELL

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Date of experience: January 3, 2018
Maryland
1 review
2 helpful votes

Charged twice
May 30, 2017

Booked a room via Expedia and Trivago and got charged twice for the same room, same date. Booked a room via Expedia and Trivago and got charged twice for the same room, same date.

Date of experience: May 30, 2017
Australia
1 review
3 helpful votes

Insulted
January 16, 2017

What a $#*!iing jjoke to much advisement I will never go through these $#*!s...

Date of experience: January 14, 2017
Mexico
1 review
2 helpful votes

The worst
January 7, 2016

Trivago is the most expensive you can reserve

Date of experience: January 7, 2016
Italy
6 reviews
8 helpful votes

Brilliant!
December 19, 2015

Easy to use, quick and very helpful.

Date of experience: December 18, 2015
GB
5 reviews
39 helpful votes

I Love trivago
October 12, 2015

Trivago are excellent

Date of experience: October 12, 2015
Ireland
4 reviews
12 helpful votes

Use them all the time
March 26, 2015

Great offers!

Date of experience: March 26, 2015
India
2 reviews
0 helpful votes

No1 site
February 18, 2015

I can easily compare all hotel prices. Thanks

Date of experience: February 18, 2015
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14 reviews for Trivago are not recommended