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My daughter is getting married in June and thought one of Dylan Queen's dresses would be perfect for the 4 bridesmaids. We ordered one (luckily!) to make sure it was OK then we were going to get the other three. The dress was ordered in Gold but when it arrived it was a dirty green colour and poor quality. When I tried to return it they offered me 10% and asked me to keep it. When I explained that it was no good to me as it was disgusting they told me that because it was an international order they had invested labour and shipping costs and refused to take it back, NEVER AGAIN!
Tip for consumers:
stay away!
Anne K.'s review of Dylan Queen UK earned 12 Very Helpful votes
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Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Dylanqueen.co.uk Team