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Greece
7 reviews
11 helpful votes
Follow Stephen B.
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The site itself is a bit clunky, i guess it's because there is so much information there. But obviously, it's a a useful site. There have been reviews of almost every where that i've investigated. I would certainly recommend using it, although I would also recommend tripadvisor updating its site a bit.

Date of experience: July 23, 2013
New Jersey
12 reviews
30 helpful votes
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This is our one source for deciding on where to stay, eat or visit. Due to the amount of people that post reviews here, you get an excellent indication of what to expect. Our criteria is if there is less than 10% negative reviews, then there is not a problem. If there is less than 5%, then it is a definite GO!

Date of experience: August 16, 2015
India
6 reviews
3 helpful votes
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Hem Okey!
March 12, 2016

I am a heavy user of TripAdvisor to plan vacations. I do not trust all the reviews since, few might be fake. I've read on "TripAdvisor: the funniest reviews, biggest controversies and best spoofs". TA is good, but few reviews seems not to be genuine.

Date of experience: March 11, 2016
California
1 review
0 helpful votes
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We held a meeting at the Fairfield Inn in Monaca, PA and it was very nice. The room was very well equipped and had an efficient set-up. The room worked great for our meeting and short presentation. Carol, the manager was a pleasure to work with, as well as the worker who took care of our room. She was wonderful as well. Thanks & would recommend their meeting room and hotel!

Date of experience: December 6, 2017
California
1 review
1 helpful vote
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This site is the number 1 site for travelers. I love to travel and whenever I go to another place-- I check for hotels, resorts, or other accommodations on the site first. I read about the comments of fellow travelers as well.

Date of experience: November 13, 2014
California
3 reviews
3 helpful votes
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One of the best sites on the Internet. I plan a lot of my travel looking at this site and it has saved me multiple times from ending up at bad locations, restaurants and events. Definitely reliable and one of the best services on the internet.

Date of experience: December 11, 2014
Maryland
1 review
1 helpful vote
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This place was okay with the exception of things that are not maintained properly.The hallways in the ground units smelled of damp musty smell. The hallways were not vacuumed, The locks on the entry doors to the units were out of date. The lower down stair units had ant traps on the window sills. That is a real turn off to owners, and renters.The outside of the buildings had poor lighting. Someone that is a senior citizen would have had trouble on the walk ways. I know I did, and I am of middle age. The laundry facilities were ok, but that automatic card machine did not give the right amount on the washer or Dryer. When Five dollars was spent the dryer said the I was short seventy five cents. Which was not true. I had to air dry the clothes. Our trip to Florida was cancelled, so we came to this place for a little relaxation, but all the amenities on the property was closed.We really could not see the lake which was advertised.The units reall need some updating.

Date of experience: September 26, 2017
India
1 review
0 helpful votes
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I put a review on "Agoda Online" as a Fraudulent service provider but the Trip Advisor hasn't put that review yet. They are still reviewing it. They probably put only the good ones, I guess.

Date of experience: October 13, 2023
Indiana
1 review
0 helpful votes
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Poor Customer Service
January 19, 2019

Our reservations went very well, and the individuals we were renting from were great. Lots of communication and lots of help from them.

However, there was absolutely no help from Tripadvisor when I asked for it on their website. No response equals no business. I'll take my business to the sites I have used, because they do respond. So, if I find a location on Tripadvisor I will look for it on other sites to set up the rental.

Also, don't look to provide feedback directly to Tripadvisor or any reviews of the Tripadvisor website. They are not there. The one email I received requesting feedback concerning Tripadvisor through the FeeFoon site doesn't exist.

Date of experience: January 19, 2019
Australia
3 reviews
19 helpful votes
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Love it
May 11, 2016

I live in Aussie and have been using them for checking hotels all over Asia and for things to do in the area. I really like the site. I also use them for reviews of restaurants and cafes in my area and find it very helpful.

Date of experience: May 11, 2016
India
3 reviews
0 helpful votes
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My best travel app and i love using it for checking travel information before my travel schedule and they have always updated information what is happening and weather update and cheapest place to stay best place for lunch dinner party and what not. Love using trip advisor

Date of experience: August 26, 2016
Arkansas
46 reviews
94 helpful votes
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I love this site...
August 18, 2013

I love this site... I like to search for reviews so I dont waste my time in places that are not good... so. This is it... this site helps you find whatever restaurant you wish to visit... I fully recommend it

Date of experience: August 18, 2013
GB
1 review
1 helpful vote
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We were a party of eight attending the new year's dinner and dance, staying over three nights. The accommodation was very good in the upgrade room except for having the shower being over the bath and water not very hot.
The food was excellent over the whole period but the live group playing on new year's eve was far too loud and only played the same tempo so anyone wishing to have a romantic dance was not catered for except for the disco chap who played a medley of 60's music. This rather spoiled the evening for us, however on new years day there was an excelleny sing over dinner that evening.
We would not go back unless they had a better live group more sympathetic to the age group attending. Our age group was 50 to 60.
Brian Passey

Date of experience: January 5, 2018
Michigan
2 reviews
4 helpful votes
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Third Party Booking
December 8, 2015

I made a reservation for a hotel room with Trip Advisor. They used getaroom.com as a third party. Getaroom overcharged me for the room. No explanation. If you use Trip Advisor, do not let them use a third party. Better yet, negotiate with the hotel directly.

Date of experience: December 8, 2015
Italy
4 reviews
32 helpful votes
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I starrted using it many years ago and it still works.
The main problem is that the reviews can be fake as tripadvisor doesn't check if you have really been there.
Anyway I think that if you only consider the reviews of people with more than 30-40 reviews, you can still get good advices!

Date of experience: October 1, 2014
Illinois
3 reviews
1 helpful vote
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I love this site!
October 8, 2012

I love this site! I use this site to read reviews on every trip we take. I look/shop for airfare, hotels and rental cars. Also to find out what is going on around them; restaurants, fairs and attractions.

Date of experience: October 8, 2012
Louisiana
1 review
13 helpful votes
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Bad system
June 29, 2019

TripAdviser let people review without a proof. It can damage propority of staff if it was personal attack. They need to let reviewers provide the proof that they actually stayed or visited there. That's like they allow wrong conviction without evidence in court.

Date of experience: June 29, 2019
New York
1 review
0 helpful votes
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You really need to do more research than just looking to TripAdvisor suggestions or reviews... Some of the options that I decided to try based on TripAdvisor reviews were good, but also some were far away from what was written on the website...

Date of experience: June 19, 2018
Colombia
2 reviews
15 helpful votes
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Bad
May 16, 2019

Our reservations were very good, and the people we were renting from were great. A lot of communication and a lot of help from them.

However, there was absolutely no help from Tripadvisor when I asked for it on their website. No answer is equal to any business. I will take my business to the sites I have used, because they respond. Therefore, if I find a location on Tripadvisor, I will look for it on other sites to set up the rental.

Date of experience: May 16, 2019
Australia
2 reviews
8 helpful votes
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Reading reviews here is a waste of time as they don't publish negative reviews and put positive reviews for all business. Travelling around in Europe I found almost every shop or business has a Trip Advisor sticker on them - even the ones you wouldn't visit the second time round. The reviews on Trip Advisor are meaningless and better stick to Google Reviews - they are genuine reviews and not vetted by someone who manipulates your reviews

Date of experience: November 15, 2017

Overview

Tripadvisor has a rating of 3 stars from 605 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tripadvisor most frequently mention customer service, credit card and several times. Tripadvisor ranks 2nd among Travel Guides sites.

service
76
value
65
shipping
24
returns
27
quality
61
+29