TraveluroReviews 431

This company is a scam. You can not speak with anyone in the United States. Please DO NOT book with them, you will save yourself money and time. Listen to the reviews.

I booked a room 4 hours before arriving at the hotel to find out they didn't have my reservation. I call when I got there and was told I would have a confirmation number in an email in 15 mins. 30 mins later I called asking about that email, I was told to wait 15 mins and I'll have it they assured me. I called 30 mins later and was told the same thing, I called 20 mins later and was told 5 mins. Then I get an email 2 mins later telling me that they can make the reservation, they will refund my money and give me a $25 discount the next time I book with them. Meanwhile, I had to drive 1 hour away to get a room because the city was booked just to drive back in the morning to work. 25 M@@#$ Fu#& dollars for them taking over 5 1/2 to tell me they didn't do what they took money for. Avoid this service

Traveluro seems to be the best deals for booking, however it also seems that they put fantastical numbers out their when they don't have that deal. I imagine that they then call the hotel and say I have a customer for you at whatever rate they gave. From several booking, they always come back with the same email answer, about 3 to 3.5 hours later.

We are sorry for the inconvenience.
The hotel has informed us that the booking you made at the rate at which you purchased it was booked by someone else just a few seconds before you.
We tried to find other rooms at the hotel at the same rate but unfortunately, there are no rooms available and we have had to refund you.
Then they offer you some money off your next hotel purchase, but that one comes back the same way.
3 days of booking a hotel spoiled by this going on. I am quite upset, just book through the other giants in the industry or direct.