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Travel Triangle

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India
1 review
0 helpful votes
Follow Dr Y.
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Ask for all vouchers before you travel as they booked for two adult and two children in a hotel with room for two adults only. So no extra mattress
Macau Hong Kong ferry tickets missing
City tour without one child in Macau
No redressal
No customer care
You get vouchers after paying full amount this is the catch.

Date of experience: July 9, 2019
Travel T. Travel Triangle Rep
over a year old

Hello,

We are sorry to hear about your experience. Please share your Trip ID/ Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Sweety S.
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*Review Riva Gold Coast Hotel at Candolim Goa*
1. The room provided to us was not the in good condition. The light in the room was very dull.
2. There was continuous leakage in washroom basin.
3. The room was not properly cleaned.
4. Washroom was very dirty, tiles were not clean.
5. Staff behaviour was very rude and not supportive.
7. Lastly the Cab driver Mr Sidhartha was very bad in behaviour. He even did not wait for us to pick up from hotel in the morning. We have to arrange another cab from his owner Mr Olencio. Mr Olencio was very helpful and very good behavior wise and arranged another cab for us.
6. The travel agent Mr Ashok from Maximum Abroad Services was very very cooperative and helpful. He tried to help a lot. We were only able to stay at Riva Gold Coast hotel because of Mr Ashok.
7. Next time whenever we plan for any tour from traveltriangle, we would choose to have our booking only because of Mr Ashok Upadhyay from Maximum Abroad Services and Mr Olencio the Cab owner.

+3
Date of experience: September 14, 2021
India
1 review
0 helpful votes
Follow Rohit S.
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Very poor response after cancellation of the trip. The trip advisor from TT as well as the agency "Andaman Oceans" advisor were not picking the calls. The trip was cancelled as the flights provided by TravelTriangle only were cancelled. Still they charged 15% of the cancellation charge on land package. Also, travel triangle site mentions 500/ person cancellation charge but they charged 1000/ person. After the airlines returned the money to TT account, I got a call from them. Then, I called TT agent, who asked me whether you have any proof like call recording, I was shocked.

TT advisor didn't even care to pick up the calls and once I sent a WhatsApp message, the response was I had shifted to another department and won't be able to help. Every week, we had to remind about the refund and then some action was taken by TT team.

Moreover, in today's time, they take 15-20 working days to for the refund amount to reflect in the account.

Although, I had two good trips with TT, but with this behaviour and amount deduction for no fault of mine, I will think twice before taking any other trip with TT.

Date of experience: January 31, 2021
India
1 review
0 helpful votes
Follow Abhilash S.
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Fantastic package
September 14, 2022

I would like to share my personal review i had an amazing experience with travel triangle for my next trip i will prefer TT only

Date of experience: September 14, 2022
India
1 review
2 helpful votes
Follow Prateek K.
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I would not recommend TravelTriangle to anyone. Yesterday completed my 7 nights trip to Darjeeling, Gangtok and Pelling. We had to literally struggle for the hotel bookings, even though we had confirmed our booking in January then also our rooms were not ready in Darjeeling. In Gangtok it had crossed every limit, we were 3 families (9 adults and 3 children), we had booked 5 rooms in Gangtok but got only 3 on arrival. This was a big goofup from Travel Triangle, the hotel was kind enough to arrange for 2 extra rooms for the next 2 nights but it was a mental harassment on the very first night in Gangtok. Worst part was their agents were not even picking up our phone.
On cabs part they have lot of sub contractors handing the various travel destinations hence lot of follow up is required with different folks, again something that was handled completely by us with none to very little support from Travel Triangle.

In summary our good memories got lost in going through this mental harassment and hence would not recommend TravelTriangle to anyone

Date of experience: May 29, 2019
Travel T. Travel Triangle Rep
over a year old

Hello Prateek,

Apologies for the inconvenience caused during the trip. Our travel agents try to provide only the best of the services to our customers. Regret if your expectations were not met. We have gone through your feedback in detail and already reached out to explain the same to you. While we can't offer any resolution that you're looking for, we assure you that your feedback will help us improve our services. And we hope to serve you again.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Gayatri S.
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Trip to Srilanka
May 8, 2022

Had a harrowing time with the agent of this company. We had booked a trip to Srilanka. Because of the economic and political crisis there, the airlines cancelled our tickets and refunded the entire amount. However, travel triangle has till now not refunded the first instalment taken from us. In spite of umpteen calls and mails, they have not replied to us. It's been a frustrating experience for us and we are seriously thinking of suing the company for the torment inflicted on us and for getting back the payment done by us.

Date of experience: May 8, 2022
India
1 review
0 helpful votes
Follow Suresh J.
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On our booking they collected the GST Amount but they refuse to give invoice for the Same. The GST Council can do tide on this company so that they can get huge claim. It is a fraudulent company.

When airlines cancel the flight this cheaters are asking additional amount for date change when Airline says free of cost... Cheater and beware.

Date of experience: May 11, 2020
India
1 review
0 helpful votes
Follow Shreya M.
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Plz do not book via travel triangle, all promises are fake.No facilities, they only concerned with payments
I got voucher of bookings of hotel in kodaikanl tamil nadu and when we reached it got cancelled
Literally i was scared because i was traveling with my 1 year old baby.
Even driver provided by them doesn't know even roads and at the end he tried to hit my husband and called his union told.
Plz dont dont do this mistake

Date of experience: December 23, 2019
Travel T. Travel Triangle Rep
over a year old

Hello Shreya,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Johnu N.
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I booked a package from Tourepedia Holidays Agent on Travel triangle. Tourepedia Holidays agents Kunal and Shravan both cheated us and gave us a plan or package at very costly. Earlier they had given the package at a cheaper cost. Also, Kunal told me that I will increase the amount of the same package. Do whatever you want to do, I will see.

They cheated us, fraud agent - Tourepedia Holidays

I recommended never never to book packages from Tourepedia Holidays via travel triangle, they are frauds, cheater.

Date of experience: June 11, 2022
India
1 review
0 helpful votes
Follow Rupali B.
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They have fraud agents, if you have paid them any money consider your money gone. They will stop responding to your emails/calls and wont be bother to act on any complaint. They do not care about customer satisfaction! Beware of them and pass on this message to everyone!

Date of experience: September 10, 2019
Travel T. Travel Triangle Rep
over a year old

Hey Rupali,

Apology for the inconvenience caused. Our team has looked into your query & reached out to discuss the same in detail with you. Please note that as per the cancellation policy mentioned in the invoice, we are in no position to offer any resolution in this case. Hope you'll understand.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Ipsita P.
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Fraud company
June 12, 2020

TT is sitting with my refund amount and I not even bothered when I said that I will take legal action. Never ever book your travel through TT. They keep bugging you A with calls when you plan a trip and now when it is their turn to refund the money, they are not refunding. They have refunded money for few customers but not mine. They are lying that they have not started making payments to customers. Trying to fool loyal customers. They want me to believe that other customers are lying. Wasting investor's money and name.

Date of experience: June 12, 2020
Travel T. Travel Triangle Rep
over a year old

Hello Ipsita,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Ramesh m.
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It is an worst company i had seen in my life.

I had planned bali trip from Travel triangle and Ab tourism. Before booking the agents called 4 5 times a in a day and after booking no one is picked up my call.my trip was cancelled due to covid in feb 2020. And i had been calling Travel triangle and AB tourism many times but no one was picked up my call and no replies to my email.

The travel triangle and Ab tourism deducted the cancellation amount from us.

I had paid ******* and i got only 30% amount as refund. Which was after 9 month.

Date of experience: January 8, 2021
India
1 review
1 helpful vote
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Pathetic and Fraud
June 14, 2022

We just completed our Sikkim tour. Somashish Ghosh owner of Travnex contacted us via Travel Triangle. He is pathetic tour operator. Do not fall prey to his fake promises (especially if u r outside West Bengal) of luxury stay, comfortable vehicles and mainly his itinerary. His itinerary plan for Sikkim was completely unorganized and fraudulent.
70 % of points were skipped for us with one or the other excuse. He had even added points like rock garden which no more exists in Sikkim now.
Cars booked by him were unmaintained and in bad shape. Although we had paid him full money before the tour, he did not make payments to car vendors who called us even after we reached home. We were almost threatened police action by Salatrees hotel Darjeeling as he had not paid them until the last moment and hence hotel dint let us check out till their money was received. I have all the proofs (chat and call records) with respect to Somashish's unprofessional behavior.
We regret booking the tour via him. He contacted us via Travel triangle. So beware of booking via TT too.We will ensure none of our friends and family book via him as well as any agent via TT. You guys are frauds. You should be sued. I can provide you all the chat and call records for our unsatisfied feedback.
Unhappy customers

Date of experience: June 14, 2022
India
1 review
2 helpful votes
Follow Payal D.
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I had paid them more than 60k as my 1st installment for my BALI trip and due to personal emergency had to cancel it. They manipulated and gave me false calculations in every mail in order to give zero refund even when there was around 25 days left for the trip. To prove them wrong i personally got it confirmed from airlines who were already providing refund to traveltriangle. But traveltriangle was simply planning to not give any type of refund and put all money in their pocket. After much pestering they changed their statement yet again and initiated a refund but till date they are reluctant to accept their fraudulence. I wonder how many customer's money they have not refunded unrightfully and provided them with duplicitous calculations. I am still struggling with them to get a compensation for their attempt to deceive the customer.

Date of experience: May 7, 2018
Travel T. Travel Triangle Rep
over a year old

Hi Payal,

Our team had reached out to you yesteday to discuss the matter and are working to find the best possible resolution. Please allow us some time to get back to you with a final update. Your patience is highly appreciated.

Regards,
Aditi | Team TravelTriangle

Singapore
1 review
0 helpful votes
Follow Harish P.
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Absolutely useless and fraud company. They promise big things while booking and when payment is done they will say you can go to consumer court we don't care. Travel vehicle provided is private and the driver openly takes drugs and if anyone catch, we all be behind bars as it's a private vehicle. Hotels are decent but rooms given to you will be cheapest available in the hotels. Hot water and heater and additional charges. Do not even bother to talk to Ms. Aastha(Dimple) or saurab, such a wate of time. They do not do any help to customers even if they are dying.

Date of experience: December 16, 2019
Travel T. Travel Triangle Rep
over a year old

Hello Harish,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Stranger S.
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They are not good at anythng except taking money from you, they do not provide any updates related to your trip, you should keep following up yourself. They are very irresponsible and not bothered about your money, they just claim to be there for all the things related to your trip but they just can escape after you have paid them the amount in full. Never trust them, do not book any package with them and Duniya Safari travels ( works under TT)

Date of experience: June 24, 2020
Travel T. Travel Triangle Rep
over a year old

Hello,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Fernandes F.
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I booked my flight tickets from Optimus travel, and since I didn't book the package from travel triangle, the travel triangle said I will cancel your flight tickets or pay me ******* rupees.
There are cheat, didn't inform this earlier and I had to pay *******, be aware and ask for all rules before booking any thing

Date of experience: May 11, 2022
Maldives
1 review
1 helpful vote
Follow Pratibha K.
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Booked Maldives trip *******@traveltriangle. Now I am in Maldives and and the connecting flight from sri lanka to BLR as been rescheduled to14 hour early, keeping the MLE to CMB flight as it is. Tried reaching the team by multiple calls and messages and emails. But i am not getting any satisfactory response from the team. Once you book the ticket, you are on your own. These ppl are not at all helping despite of having travel insurance and all.

Date of experience: March 14, 2020
Travel T. Travel Triangle Rep
over a year old

Hello Pratibha,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at feedback@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Koyel D.
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Fake promise
May 15, 2019

No rating at all. Worst experience ever. In 2017 I booked Kerala package. After paying the entire amount before starting my trip also I has to face harassment and I was asked more money.
I thought to give TT a second chance and booked Thailand package on 12May 2019, according to my communication with TT agent Khushboo Kumari I am supposed to get back the entire token amount (2500/-) if I cancel my plan. I raised cancellation request on 14th May 2019 night (within 72 hours according to their cancellation policy), but they asked me 5000/- as cancellation charge.

Date of experience: May 15, 2019
Travel T. Travel Triangle Rep
over a year old

Hello Koyel,

Apologies for the inconvenience caused during the trip. Our travel agents try to provide only the best of the services to our customers. Regret if your expectations were not met. We have gone through your feedback in detail and already reached out to explain the same to you. We assure you that your feedback will help us improve our services. And we hope to serve you again.

Regards,
Aditi | Team TravelTriangle

India
1 review
0 helpful votes
Follow Rasmi V.
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This is the first time, am going through Travel Triangle and this would be my last as well. The team will keep on calling you, until u pay the first installment. After that they would never call you and even if we are in trouble or for any escalations, you cannot reach the team. Tried calling Abhishek multiple times and no responses to the call or to the mail. You will be just left alone. Had a terrific experience.

Funny part is they would request to review the service and system does not allow you to enter the feedback, if you are providing some negative reviews. Looks like some keyword search has been added while submiting the review. So guys you can imagine how professional these guys are. Please dont go with the reviews in the website

Date of experience: May 7, 2022

Overview

Travel Triangle has a rating of 1.1 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Travel Triangle most frequently mention customer service, city tour and entire trip. Travel Triangle ranks 573rd among Travel Agency sites.

service
29
value
29
shipping
24
returns
25
quality
28
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