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TrainPetDog

Overview

TrainPetDog has a rating of 4.8 stars from 3,129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training and right things. TrainPetDog ranks 1st among Dogs sites.

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GB
1 review
0 helpful votes
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1 star as not able to give a zero rating
November 7, 2021

I did reply to an email asking me to but I'm assuming no one read it as I'd not had a reply. What it said was - " when I saw the advert it said it was for a free 30 days hints and tips with no mention of needing to sign up and pay for a course". My email further said "it becomes free if you are not completely satisfied you get a full refund". This is not what free means. I would have looked at the course as an option but not now. I have also I've no doubt their subscribers are happy with the product but for me I like upfront honesty

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
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Brugitte
August 5, 2022

I've reading some of the mail you sent which I found very interesting but didn't solve one of my problem I've already taught Brigitte to seat, stay walk on my side and a couple of tricks in any case I learned other important part how to give discipline to her! Thank you for the info you sent to me very helpful!

Date of experience: August 5, 2022
Anna F.
California
1 review
0 helpful votes
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I am really appreciating this assistance as I didn't realize how particular one must be in training this breed. He is actually half Aussie too but I feel the Border Collie is the predominant gene! I find everything very helpful such as how to train the dog to not jump up and how to teach the dog that I am the alpha dog. So far, all advice has already helped us in training our pup, thank you!

Date of experience: June 9, 2020
Arizona
1 review
0 helpful votes
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Relevant
June 30, 2021

My petsitting business is taking off post pandemic. I am so glad I found TrainPetDog site. The tips suggested work, Nancy follows up with you so it's personalized and good material on training offered.

Date of experience: June 30, 2021
Indiana
1 review
0 helpful votes
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I am optimistic
June 23, 2022
Updated review

I am optimistic. Sally helped me realize we can't do everything at once and we are doing well to work on two things right now. I wish my husband would work with the dog the same way I do, but Sally even said that is not unusual and gave me some tips to work more closely.

Date of experience: June 23, 2022

I feel like Sally has some experience and wish she...
June 16, 2022
Previous review

I feel like Sally has some experience and wish she could be here to help us.

Date of experience: June 16, 2022
Pennsylvania
1 review
0 helpful votes
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Sammy is stubborn but getting better
July 12, 2021

These 12 week old puppies came to us only a week ago. Since then, they walk pretty well on leashes, (when noises and moving objects don't scare them), they are mostly content when in their playpen, almost housebroken, they respond to commands "come", "follow me" and "go home" and for the most part, "No". (Sammy's a little more stubborn than Loki, but he's getting it) We appreciate the mini course, and if we can find the money, would love to get your full course! Thank you for revealing the correct and "positive" approach to training. Our relationship with Sammy and Loki is much more peaceful because of it.

Date of experience: July 12, 2021
Arizona
1 review
0 helpful votes
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Support
November 29, 2020

I've reached out as I have an aggressive puppy Heeler when he walks. He was rescued from a bad dog-mom who didn't accept him and attacked him. I love an apartment so there's no yard to run. I'm looking for support in this area.

Date of experience: November 29, 2020
Indiana
2 reviews
0 helpful votes
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We are at a complete loss about housetraining our present two-year-old Beagle and Sally was very honest in telling us to go back to "square one" as if she was a puppy we just got and to be consistent in the messages we send. We are willing to try anything!

Date of experience: April 18, 2024
Michelle H.
California
1 review
0 helpful votes
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I feel very grateful for this instructive and helpful book about training my Shih Tzu puppy. I have also been listening to the video, which is very comprehensive about all possible conducts of a puppy and its misbehaviors. In the video, you provide many instructions to replace these misbehaviors and correct it. Of course, this guidance that you provide give every dog owner peace of mind, due to our pets will be healthier, less anxious and enjoying life: they are going to walk around without barking, socializing with other people and dogs, etc. My little pet will be also happier at home. We now understand the behaviors it does according to its age. I know it is the result of many years dedicated to improving our pet's life. Sincerely grateful.

Date of experience: June 9, 2020
Nevada
4 reviews
0 helpful votes
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Training for a Jack Russell
June 8, 2022

I had an enlightening experience on how to stop biting with my puppy. I used the 15 min call to a training who told me how to correct the biting. Granted my puppy didn't bite on purpose as was just playing, but her teeth are sharp and have good little punctures on my hands and fingers. After talking with the trainer, she told me how to curb this problem. My puppy likes to play, but now she understands that biting is not part of playtime. Now, a good ouch lets my puppy know, she is crossing bounds. Barking was another issue that I don't want to reinforce as being okay. After reading the ideas about barking, my puppy has learned to keep quiet. My neighbors dogs bark continuously and was not helping my puppy with her barking. Now I have control over her barking with a quick command of "quiet". This training has given me insight to use positive rewards vice getting upset. I would recommend this course to those who need training.

Date of experience: June 8, 2022
Janet I.
California
1 review
0 helpful votes
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The course so far has been very helpful to me. This is my first time owning a Boerboel and it was hectic handling Sniper at first but with the help of the tips from you, I'm doing great now. Daddy was amazed how Sniper obeyed my sit command when he got back from work today.

Date of experience: June 9, 2020
Jessica L.
California
1 review
0 helpful votes
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It worked!!
June 24, 2019

I like your information about not scolding him due to it being just attention from a pups point of you. I also tried the put his paws down when he jumped on me and told him a firm no. Then when he sat, I praised him for doing the right thing. I also noticed him biting and I clapped my hands once loudly and he stopped and I said no to that too. It worked!!

Date of experience: June 9, 2020
Pennsylvania
1 review
7 helpful votes
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This company has taken a total of $740 dollars from my account, with absolutely nothing to show for it. I'm now trying to work with my financial institution to see if I can recover any of my money. I had to completely cancel my card and get new one to stop the bleeding.

Date of experience: August 16, 2019
Nancy R. TrainPetDog Rep
over a year old

We apologise for this. If you have subscribed to our monthly program, you should have received an email every time you were charged. We will refund you your money... please email us to info@trainpetdog.com.

California
1 review
0 helpful votes
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Emily is the best I've ever had for understanding what to do with my reactive Jack Russell. She bridges the gap between my frustration and discouragement and my dog's behavior. I feel hopeful that things will be better. Other trainers said it was necessary to walk my dog and he is too reactive to take even into the front yard. I think things will be better sometime.

Date of experience: August 22, 2023
Canada
2 reviews
0 helpful votes
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Puppy anxious
September 28, 2021

If one of us leave the room, Poppy begins howling and yelping as if she was alone. If she is left alone for only a minute or two, same behaviour plus trying to move the walls of her corral by tugging on them. We're trying to implement some of the suggestions offered and are starting to experience success.

Date of experience: September 28, 2021
Australia
2 reviews
2 helpful votes
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I subscribed for the $37us cost after noting their refund policy - namely

Refunds

TrainPetDog.com provides an unconditional, 120-day money back guarantee for all its products. If you purchase one of our products and are not satisfied with it for any reason whatsoever, please Contact Us within 120 days from the date that you purchased the product, and we will provide a full, no-questions-asked refund to you.

I wrote for a refund five days after purchase and this was *******@TrainPetDog.com that it had been paid - not received. I have followed up and will update this review if/when funds received.

Refund received three days following my request. Well done

Date of experience: April 29, 2019
Nancy R. TrainPetDog Rep
over a year old

Hello Eric,
Thank you for your feedback.
Indeed we honor refund requests as soon as we receive them.
Wish you the very best in training your dog.
Cheers
Nancy R.

Connecticut
1 review
0 helpful votes
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Trainer listened to my issues specific to my pup and replied with several different strategies. She quickly followed up our call with an email and several videos. She also made herself available for additional questions I may have.

Date of experience: March 7, 2024
GB
1 review
3 helpful votes
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I didn't order their delux training programme but it still has charged me. If you email to their customer support, you get an automated email saying they someone would contact you in n two days then email content goes blank. I have not got my refund yet. They just keep charging you for the product you have not purchased. Please stay away from this trainpetdog website and fall for them.

Date of experience: May 6, 2020
Nancy R. TrainPetDog Rep
over a year old

Hello Mitali,
Apologies for the inconvenience caused.

We don't charge you unless you click YES to our offers. However, its highly possible that you probably clicked on YES without reading the entire page that it would be charging you.
Now that you have contacted us - we have received your email to info@trainpetdog.com - we will issue a refund right away.
You will see it in your credit card statement in 4 - 5 business days.

Sorry again
Regards
Nancy Richards
www.TrainPetDog.com

GB
1 review
0 helpful votes
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Initial communication
October 12, 2020

From first expressing an interest, the communication has been very quick and informative. Some of the emails have contained snippits of techniques to use. However some of them contain too much information in one go which may present as overwhelming. Links are clear and functional.

Date of experience: October 12, 2020
Florida
1 review
0 helpful votes
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Sisters potty training
September 14, 2022

Taking each sister outside separately seems to be working. Taking both girls, on a leash, out at the same time was working until about 3 weeks ago that as soon as we got outside they would start fighting. This was the only time they did this. If the girls were not on a leash, they followed each other around but not really go potty until they were back in the house. They play all day and sleep together. The suggestion of separate walks are working. Now we are trying to get the girls to tell us when they need to go. Any suggestions on this part.

Date of experience: September 14, 2022