TradesyReviews 9,838
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Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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Damage was never mentioned and sending them back is a hassle I will never purchase again if it can't be trusted.
Between my mom and I we have three purses with matching wallets from Tradesy and they've all been perfect. From the time we add the item to the cart to recieving it in the mail the whole process & outcome is superb.
I purchased from Tradesy 4 years ago and felt I received good items at good prices. Upon checking it for a key pouch, I found they were almost DOUBLE THE PRICE at Tradesy than they were in stores. I discovered over ten items just in this category listed higher.
Do your research before purchasing!
Good stuff, fast delivery, good price, i love it!. Keep doing what u do. I'm going buy more stuff from this website and will tell all my family also.
MY FIRST BAD EXPERIENCE IS WHEN THEY NEVER MAILED ME THE SHIPPING KIT.
I CALLED AND CALLED AND THE BLOB THAT ANSWERS THE PHONE SAID SHE WOULD CONTACT THE BUYER AND SEND ME A KIT... LIAR... LIAR... LAZY $#*!. BUYER GOT TIRED OF WAITING AND CANCELED THE ORDER...
NOW I WANT MY MONEY AND ITS BEEN 12 DAYS AND NOT TRANSFERED...
NOW I'M READY ALL THE DISAPPOINTMENTS...
REMEMBER: THE FISH STINKS FROM THE HEAD DOWN... STARTS WITH THE FOUNDER AND CEO
I SELECTED ONE STAR TO GET THIS PUBLISHED... OTHERWISE IT WOULD A MINUS 5.
I had a Cool shopping experience on Tradesey. The photos and price listings make it easier to pick what your seaching for and affordable prices within our budgets... lol. I appreciate doing business with Tradesy my. " GO TO GET A COOL BAG" I will have many returns to a positive shopping experience...
Always my go to site for my luxury item and high end fashion needs at great prices! Not "cheap" prices by any means but way better than paying full price! Easy navigation, wide variety of selections from shoes, handbags, dresses, make up, from high end luxury brands.
They wouldn't have a business if it wasn't for there sellers. When your item sells you have a very small amount of time to confirm the sale, if you miss it the transaction is void, OK that's cool. They are about speed, speed, speed! However, when it comes time to get paid... oh, no hurry on their part. I have 3 weeks for payment and still not received my funds. For the amount of cut they take, then the money you're forced to lose on the transfer fee, I find this totally unacceptable. I sold an item for $765 after all cuts I'll end up with $595... a little sad. Its coming up to the one month mark that I shipped my item. Ridiculous.
Very easy and fast. This is the first time ordering from Tradesy and I found the experience to be very accomidating. I look forward to getting my product and hope that I can purchase from you again. This is a Christmas present and I hope it will be all I expect when I receive it. I have to admit I was very hesitant about purchasing and I hope that I wont regret it.
YET AGAIN. Tradesy is STILL holding on to my funds. I just called about funds that were held for two weeks extra and made a complaint about that last month. To avoid a re occurrence, I called again this past Thursday to make sure the funds I had scheduled to be sent out on Friday, the next day would be sent out Promptly. The customer service rep I spoke with assured me the funds would be released on Friday the next day and I would receive the funds in my bank account no later than today, Monday. Alas the funds never showed up in my account and when I called to find out why, I was informed that the funds were released on Sunday as opposed to last Friday as I was told previously and so they would not be available to me until Wednesday.
This is absolutely ridiculous. You guys have the highest seller fees of all the websites out there. You have absolutely no issues claiming the funds once the buyers make the payments. You only seem to have issues when it comes time to release those funds. Enough of the excuses. Stop holding on to seller funds.
It seems I am constantly having to inquire bout my payouts and that is simply unacceptable. First you take longer to ship the packaging, then there is the ridiculously long "inspection hold", and then when it's finally time to transfer my funds, you somehow still managed to hold on to my funds for another 2 week? And it probably would have been longer if i hadn't called to inquire. You claim it could take up to 7 days to transfer funds to Paypal, yet Michelle just informed me that due to the error with my funds transfer, the payment will be expedited and the funds should be in my Paypal account today. That makes you appear quite dishonest. All of this after increasing your fees? You have to do better. If the transfer does not go through today, I might seriously have to start considering shutting down my account.
I was hesitant to make this purchase as I had never bought anything from this site before. But I had nothing to fear. My bag arrived and looked exactly as depicted on the site and in perfect condition. It looks brand new. I was also pleased with how quickly it arrived and how well it had been packed (with care). I will be visiting the site for other purchases.
I ordered a fossil bag, when it arrived I notice right away that it didn't look new. It suppose to be a new bag, but the color looked so dull. I kept putting it in different light and it just looked older and older. I paid 159.00 I should have brought in store and paid the full price. Lesson learned. Be aware and watch what you by. Not a reliable site
Selling has always been ok until we sold a pair of pre-owned shoes and the buyer wore them (they were $700 shoes) damaged them badly and then Returned them. Tradesy allowed them to do so and did nothing about it. Offered us nothing in return. What a joke. Protect your sellers if you want to keep them, business 101.
One star is for Tradesy. Their staffs are hawks
Here is my message i sent to the seller "Thank you for letting me know. Yes, please change the shipping method to usps priority medium flat rate box or large flat rate box if my dress doesn't fit in. I will purchase a money order of the amount of whatever you spend to ship the dress and will send it to you after i receive my dress. Thank you so much!"
I made that order a week ago, and today the seller is still waiting for the shipping kit sent from Tradesy. Why does it takes so long to send a shipping kit ( a 5 cents plastic bag and a Tradesy tag)?
I don't want to receive my $800 dress rolled in a very thin cheap plastic bag as well as have to wait for a long time to receive my package. So i sent an email to ask the seller to ship my dress as soon as possible and i will buy a money order of the shipping cost she spent to ship my package faster. Tradesy said they removed some words from my message because i violated their policy. How? I paid for the shipping before since it included in the final price, but a week later the seller can't ship because of your lame customer service. Now i want my package faster; so i am willing to pay for the seller for faster shipping. How did i violate their policy?
Tradesy, you are pathetic
I hope my seller Sheila Schoenmakers see this message since my whole message might not pass the HELL gate
Please ship my dress if you don't receive Tradesy shipping kit today. I will send a money order to pay for extra shipping fee when i receive my package. Thank you so much Sheila
Absolutely horrible SELLER experience. On 11/3/18 I sold an authentic CHANEL purse on Tradesy. The purse was delivered to the buyer on 11/5/18. My earnings were not released from Tradesy until 11/18. On 11/19, I requested the earnings be transferred to my PayPal account. Today it is 11/26 and no funds! I am completely outraged at Tradesy's policies to hold seller funds. NO transactions take so long to hit a PayPal account. Tradesy's funds policy needs to be up to par with modern day transactions. Seller's funds should not be held so long while the buyer is enjoying their product. On top of that, Tradesy is a total rip off to sellers. My purse sold for $1100. They charged me 20% of the selling price which brought my earnings down to $882.20. Because I chose to transfer my profits to my account (rather than have my earnings credited to buy something else on Tradesy) they charged me a ridamndiculous $25.50 fee (2.9%) which left my balance at $856.62! It's been three weeks since my item was delivered to the buyer and I still do not have the money in my account. So we're pushing into a MONTH now? I wish I would have read their horrible seller reviews BEFORE I decided to sell on their site! I will NEVER do business with them again.
I have been searching for this purse for so long, every other website REDIRECTED me, not you... so excited can not wait to receive my purse!
Generally products are honestly described but recently I had a bad experience with a final sale item so I've lost $35... shoes we're so stretched out you cannot keep them on
This is the first time I used this site, everything was so easy, great selections, excellent communication with the seller, fast shipment, complete satisfaction with the product
Good quality merchandise with prices that are not just for the wealthy or upscale folk. I am looking forward to finding more and more deals in the future.
The website was easy to use. From enjoying the many excellent selections, to choosing an item, to paying for it was an easy, smooth process. I'm satisfied with all aspects of Tradesy including the vendor's description of the product. I trust delivery will be smooth too.
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members