TradesyReviews 9,838
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Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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I have sold 6 items on Tradesy only when the prices were reduced on their site sale. You can check the box that states your item maybe reduced for sale if that is OK with you. So I made less money but the items sold without any buyer complaints what so ever. All of my items were authentic and as described. I received the money within 3 weeks from date of sale. However on my 7th item, the item sold again on their site sale, and I waited over 3 weeks before any information concerning payment was available. The information stated there was a "hold" on my payment. I called several times before a representative was available. They gave me the same information. After 5 weeks I sent in an email No response After 6 weeks I received my item back. No warning to expect it back, no information concerning where my item was, just the returned item poorly wrapped in a box. I called again, and was told the buyer sent the item to Tradesy several weeks after receiving it stating the description on the item was incorrect! I was never told why. I was never told if I was going to re-list the item I would have to change anything in the description. In fact I reread my item description, looked again at the item in detail, and could not make sense of anything that could be misconstrued. I believe it was "Buyers Remorse" and I'm the one that got taken advantage of. Very poor communication from Tradesy, my item missing for 6 weeks, and terrible, terrible customer service That was it for me. I've sold thousands of dollars worth of items on Poshmark and have only had one problem in which Poshmark ended up ruling for us both, paid me and the buyer. They are a top notch company and I highly recommend placing your items for sale on that site. I've also purchased there and all items were as described and authentic.
There marketing and fees are unclear and although they say you will receive funds in a timely manner, you don't get them for over a month.
As a seller, I have had to call/write to ask for my funds. I have an item that shows funds released on 10/4/2018 and it is 10/24/2018 and the funds are not in my PayPal acct.,
I love tradesy! I've never had a problem with any of the items i've purchased! WOuld like more promo codes for lower purchases!
I love their items, you get great prices and speedy shipments. I love their variety of bags & shoes. I recommend to shop with tradesy.
The site has great deals and lots to choose from, I will recommend all my friends! The checkout was easy and convenient... the options to pay make having luxury items available for everyone
I bought a dress on Tradesy.com. The description said 'New'. When I received the dress, it looked like it was 100 years old, with yellowish color instead of white. I tried to return it, but the representative said that the image displayed the discoloration, which was not true. Also, how the dress could be sold as 'New' if it displayed the signs of yellowish fading color?
I have been with Tradesy for about a year now... I love shopping on this site... they offer payments with multiple payment options... Tradesy is a Secure... Reliable Site to shop with...!... A++++++++
Tradesy makes communication with the owner a breeze and they have higher quality of merchandise and I find the prices are reasonable.
I have sold item's September 28. It's Oktober 18 and I still don't have money for two sales. I'm very disappointed from all. The costumer service ignore my message and emails. Don't waste your stuff, it's like putting in the trash.
I am reviewing this as a buyer since I've never tried to sell anything on this site, but as a buyer I've had no issues. Sellers are courteous and responsive and their items are 100% authentic from my experience.
Buyers can use and abuse a product and Tradesy will refund them. (Sounds like ebay a few years back). High selling fees. Watch the mark down/sales program. The will want you to sell an item for less and then you realize that Tradesy makes money & not the seller. Customer Service- all lies. Sellers have no protection. I've had Christian Louboutin shoes returned- showing extra wear. Plus, they will accept a return from a seller 3 weeks after the sell, even though they have a 4 day return policy. Tradesy seems like a scam.
Do not use Tradesy. Attempted to sell a pair of Christian Louboutins that I purchased from Neiman Marcus. The shoes were sent in barely worn condition, along with the box with original stickers and duster bag. Buyer claimed that they were fraudulent, which I would have been fine with but upon return the shoes had obviously been worn, were missing the gel insoles I had shipped the shoes with and original price tag sticker had been removed from the box. Tradesy's "solution" was to offer me a $30 credit. I have filed a claim with the Better Business Bureau, but I doubt it will lead anywhere. I do not suggest using this service, and have had much better experiences with The RealReal, who purchase your item directly from you and manage all sales themselves. They do take a bigger cut, but I would've preferred that then the to have dealt with this horrendous experience.
I have been a high volume seller on Tradesy for years! They don't pay their sellers in a timely fashion at all when we clearly earned it! Their fees have become outrageous!
I'm considering selling what I have on there and deleting my account.
This is the best Shopping experience ever!
Love Tradesy! All items are priced just right!
I will definitely purchase from Tradesy again!
Purchased a lv recently. Although the seller showed pic of the bag it was not in the condition as the seller said. The lining of the bag was more than a little tattered
My poor husband feeling sorry for me removed the lining thinking he would get it redone. Horrible idea now I'm stuck with it. I don't trust this site.
Love shopping with Tradesy. My 3rd time buying. Everything I have purchased is just as it was described. Will shop again and again with them
I will definitely be back as I rework my wardrobe! The exietience was so easy and I am looking forward to getting the wonderful dresses soon!
I just received 2 of my purchases out of 4 made 3 days ago. I am impressed with BITH items. I admit a little reluctant because i was a first time buyer but my experience has been fun and exciting thus far. VERY SATISFIED BUYER
I don't buy from this site because I find them obnoxious to sellers. There commission is 20% and 20% on postage. If a buyer want to overnight something, Tradesy takes 20% of the aready expensive cost. Then after the package is delivered they take up to 3 weeks to make funds available and another week to get it into your account. There in the business of earning interest off your money.
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members