Deirdre G.

Unbelievable, the CEO makes anywhere between $35-77 MILLION dollars a year, yet us peasants can't get them to answer the phone to resolve a problem. I've been selling on many different sites now.

I ordered a Barbara Sturm advent calendar. The bottles were weirdly half full. I tried several attempts to return the product or for them to send me another one. They offered a 5% discount. The product was $550! So I filed complaints with Amex and BBB. Not a good experience.

Do NOT purchase their protection plan. It is worthless and they lie to you about how it works. The Insurance company destroyed my printer during shipment and refused to replace my printer. The district and store manager didn't even bother to call me. Stay with Amazon on all purchases. You'll be treated better. I am out over $700. So unprofessional.

I don't buy from this site because I find them obnoxious to sellers. There commission is 20% and 20% on postage. If a buyer want to overnight something, Tradesy takes 20% of the aready expensive cost. Then after the package is delivered they take up to 3 weeks to make funds available and another week to get it into your account. There in the business of earning interest off your money.

This companies computer systems are fatally flawed. You sign up using an email address. But if you move and no longer use that IP your email address changes. Then if you forget your password, well you cannot reset it because your email is no longer valid. Customer service, which is email based only cannot assist you. With computer systems this poor, do not expect privacy, data hacks or that your information is being sold without your knowledge.