logo

Tradesy
This website seems to be closed. Find similar businesses

business logo of Tradesy

TradesyReviews 9,838

3.7
tradesy.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Massachusetts
2 reviews
2 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

I listed some items on Tradesy. The fee for sold items was sort of high, but I was OK with that since I can list my items at a bit higher on this site. So I sold a necklace and found out that you have to wait 21 days for the money to be available. OK, I understand. Tradesy wants to make sure that everything is OK with the buyer. Then I go to list a high end item, but the designer wasn't on their list (although every one of this designers items are in the $3,000 and up. Mine was the lowest at $1,100). Then I find out that I can't get the name of the designer in my title unless I play a game with adding numbers to the front of the title. Really? Seriously? Then I find out that they require a white background. OK, I should have done more research about listing, but instead of notifying me, they went ahead a took my black background and made it white and the picture was terrible. I emailed them but have not heard back. I removed my item. Then today was the last straw. My 21 days was up and I transferred my money only to find out that Tradesy might take another 7 days to get around to it. Are you kidding me? I'm done with Tradesy. I'm making money on other platforms and don't need this aggravation.

Date of experience: October 4, 2018
Illinois
1 review
0 helpful votes
Follow Allison M.
Unfollow Allison M.
Share Review
Report Review

Not cool...
October 3, 2018

Purchased two pairs of booties from different sellers. First pair arrived, I was very excited... too bad they were not the size that the seller posted. Second pair still hasn't arrived and haven't heard from seller if they shipped yet. Not cool.

Date of experience: October 2, 2018
Georgia
2 reviews
8 helpful votes
Follow Wynona P.
Unfollow Wynona P.
Share Review
Report Review

I wish I had taken the time to come to this site before I sold anything on Tradesy. High commission, then they "suggest" you take part in sale so that you get paid even less. Once you sell, you wait 21 days until your money is "ready", where you have to pay another percentage for the transfer. Then supposedly another 7 days before they even process the request. They sent mine to the wrong checking account so another month of waiting has ensued. I sold a bag on 8/6 and it is 10/1 and I STILL do not have my payment. Lesson learned - don't do it if you are thinking about selling.

Date of experience: October 1, 2018
Massachusetts
1 review
2 helpful votes
Follow Just E.
Unfollow Just E.
Share Review
Report Review

When Tradesy began years ago, they made it so you wanted to be a seller on their site. Their commission rates were reasonable, so you didn't have to increase your asking price to make a worthwhile profit for yourself, there was no 21 day waiting period to get paid, the website only consisted of authentic, quality Women's clothes, handbags, jewelry & appropriate accessories. Now everything has changed, you have to hike up your prices so high to make selling worthwhile, waiting AT LEAST 21 days is unfair, ANYTHING seems to go on the website regardless of what they tell you, I cannot believe what I've come across on the site. I know people must ask, why don't you go to another site, they're all just as bad in their own ways.

Date of experience: September 29, 2018
Texas
1 review
1 helpful vote
Follow Tina M.
Unfollow Tina M.
Share Review
Report Review

This site is allowing sales of products altered, and in very poor condition and the damage is not shown in all pictures or even mentioned under product detail information. As a matter of fact ALL of their items state the same verbiage ( gently-used). In addition Tradesy itself or Tradesy allows it's sellers to markup items listed than tell customers "WELL" the item is on sale at 67% off retail. Than once you purchase an item even under false advertising conditions Tradesy does not refund your money they only offer credit so you can purchase something else falsely represented.

Date of experience: September 27, 2018
Kentucky
1 review
0 helpful votes
Follow Tony X.
Unfollow Tony X.
Share Review
Report Review

Newly ordered items
September 26, 2018

I purchased lightly used purses today for the price of 1 new. I also receive 2 of the 3 sellers remarks right off the bat. This shows me that most of the sellers are ready to make the transactions quickly and smoothly. I am looking forward to being AMAZED.

Date of experience: September 25, 2018
Illinois
1 review
0 helpful votes
Follow Benita P.
Unfollow Benita P.
Share Review
Report Review

THE BEST@
September 25, 2018

I absolutely love shopping on Tradesy! I find the best designer items New for great prices! I happen to treasure Tori Burch and I have gotten boots, purses and wallets all new never worn!

Date of experience: September 25, 2018
Colorado
1 review
1 helpful vote
Follow BARBARA Z.
Unfollow BARBARA Z.
Share Review
Report Review

Cheaters!
September 24, 2018

I requested to be reimbursed $12.90 for self-shipping when the shipping package did not arrive timely. It is an option that they offer on the site. Now, they will only give me site credit even though they were paid $14.00 by the customer. That is a dishonest trade practice and a scam. I will be reporting them to the FTC.

Date of experience: September 24, 2018
California
1 review
2 helpful votes
Follow Helen n.
Unfollow Helen n.
Share Review
Report Review

Fake fake Louis Vuitton bag
September 21, 2018

I bought 1 alma bb, I have a lot lv bag, this bag I bought from Tradesy is fake, inside bag not even tell where is made. Use to Louis Vuitton bag has made in France or USA or Spain. I returned

Date of experience: September 21, 2018
California
1 review
2 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

Scam
September 20, 2018

Buyers beware
This company steals your money without products.
They took money, make customers wait, wait and wait for nothing.
The customer support center is SO difficult to reach.
They strains your time and energy. Never buy from this company.

Date of experience: September 20, 2018
Wisconsin
2 reviews
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review

Awesome customer service
September 16, 2018

The selection is fantastic and you can find discontinued and rare items with very detailed descriptions of the item. If you have a question, please ask them, as you will receive a very quick response. Extremely happy with my experience shopping and ordering from Tradesy. Thank you!

Date of experience: September 16, 2018
California
1 review
0 helpful votes
Follow Angela N.
Unfollow Angela N.
Share Review
Report Review

The products are wonderful and always described with honesty and integrity. The sellers respond promptly and are always very accommodating. This site has the best quality merchandise and the best prices around and are always authentic. I have been shopping with them since they were "shophers" and will be a customer with them to the end. I love tradesy, the merchandise, and of course all of the sellers with their exquisite taste!

Date of experience: September 13, 2018
Virginia
1 review
5 helpful votes
Follow Jana L.
Unfollow Jana L.
Share Review
Report Review

Every time I make a sell, I have to wait almost a month to get MY Money! This company is making a killing on the interest it earns from other people's money! They should be sued!

Date of experience: September 13, 2018
California
1 review
0 helpful votes
Follow Kimberly Y.
Unfollow Kimberly Y.
Share Review
Report Review

This item I found on Tradsey was great. When I asked questions they responded back super fast. With all of their responses is what made me buy the item. I got what I purchased super fast and it was better than what was pictured. I will definitely buy from them again and again!

Date of experience: September 12, 2018
New York
2 reviews
0 helpful votes
Follow larisa d.
Unfollow larisa d.
Share Review
Report Review

Tradesy has the best and amazing customer service. I really can't thank you for your time and generous. Great job everyone! I will definitely be a returning customer. Good luck! Thank you for your job! :) *****

Date of experience: September 12, 2018
Germany
1 review
0 helpful votes
Follow Veshon L.
Unfollow Veshon L.
Share Review
Report Review

My husband and I have had credit issues in the past were ill advised to file chapter 13- 10 years ago having no credit card debt; we still have no credit card debt. We now have creditors who were covered in our bankruptcy turning up new again. No one cares, or cares to give us a chance to see if I would pay off a purse... my husband is a 22year active duty Army Veteran, and I own my own business. It's absolutely absurd.

Date of experience: August 31, 2018
California
1 review
0 helpful votes
Follow Lorilei A.
Unfollow Lorilei A.
Share Review
Report Review

SHOPPING MADE EASY
August 31, 2018

I have a small foot. I'm talking 4.5 to 5! It's so hard for me to find a shoe in my size at my local stores. Well I just found tradesy, I can sort the items to make finding the shoe I need in minutes, from size to color to shoe type to brand. Shopping is made easy, not to mention if I don't like the item I can return it free in the 1st 4 days and get the full amount back in site credit to buy a better Item!

Date of experience: August 30, 2018
Illinois
1 review
0 helpful votes
Follow Diana B.
Unfollow Diana B.
Share Review
Report Review

Quality Products
August 28, 2018

My Prada purse arrived quick, package great in it's original purse bag and soft leather smell like new. I love it.

Date of experience: August 27, 2018
Tennessee
1 review
5 helpful votes
Follow Lyn A.
Unfollow Lyn A.
Share Review
Report Review

Selling on Tradesy
August 27, 2018

I will not be doing business with Tradesy anymore. I sold a purse and they stated that it takes 21 days before they can release the funds. Which I thought was very ridiculous. Then once it's released you have to wait another 7-21 days in order for the funds to show up in your account. My funds were release on 8/15 and today is the 27th and the money is still not in my account. I don't to wait 30 days to receive money from a sale.

Date of experience: August 27, 2018
Colorado
2 reviews
35 helpful votes
Follow Tay F.
Unfollow Tay F.
Share Review
Report Review

Tradesy should rethink their model. Affirm is not good (using nice words) because shoppers with 700 Fico still are rejected.
Tradesy doesn't offer any layaway options.
Why does it take so long for sellers to get paid? Major consignment platforms ensure payment within 24hours.
Tradesy does not offer a 100 guarantee of authenticity. A lot of items are fauxs and fakes.
I personally have experienced buyers keeping my sold items and not sending payment.
Rethink your business model Tradesy. Your competitors have surpassed you.

Date of experience: August 25, 2018

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163