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Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
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This was an amazingly easy app to use, very impressed... I will definitely be coming back to buy more.
I bought a Michael Kors bag for a reasonable price and love it! I also bought a lesser known designer bag that was a bit more soiled than indicated; however, I can see that with a little clean-up, it is a lovely bag. Overall, I was impressed with the communication, the speed at which I received the bags, etc. I will definitely buy from the site again; in fact, I'm heading there right after I finish this!
Within a period of 3 weeks I ordered four Gucci bags, one bag arrived and was misrepresente, the other three bags were never shipped because they were faux. Tradesy needs to have a system whereby merchandise is authenticated before they're advertised, nobody here time to waste!
They are running the biggest scam around and people are so blind to see it! Don't fall for this! I won't waste my time telling you all the stories and how they portray being a customer buying your bag and then suddenly send it back for whatever reason and you are out your $$$, but they are not out the $$ as company - they have YOUR money! It's so hilarious and a joke! Really, someone needs to look into this and shut them down.
I've been selling on Tradesy for a couple of years. I liked it at first, but they kept upping their commission. At this time they take 19.8% from the seller. That's quite a chunk of change!
This meant I had to raise my prices to make a sale which resulted in my sales dropping. Drastically! The other problem which is deeply frustrating is that it takes about a month after a sale to receive your funds. I'm accustomed to emailing their staff regarding that, but I get the same canned response about it taking "7 to 10 business days". I wish!
I have sold around 20 items on Tradesy over the period of 2 years. I was very loyal to Tradesy until I sold my most recent item, a bag I paid over $1000 for a few years back, and listed it on Tradesy for $380. The buyer requested a return the next day, stating the bag was misrepresented, and I got the bag back from Tradesy completely destroyed. The hardware was ripped out, seams were ripped apart, and I complained to Tradesy saying I did not inflict this additional damage to the bag. They told me they can't do anything about it, so at the end of the day, I was left with the bag (completely worthless) and no pay, no compensation, no credit, no remorse, nothing. I was essentially robbed of the $380 from Tradesy. Don't use Tradesy unless you don't mind having your items destroyed by buyers to trigger a return and having an incompetent returns team look the other way whenever it's convenient for them. Real classy company.
Tradsey does absolutely nothing but encourages the mass listings of fake handbags and fake designer pieces of clothing! Beware of seller Chicjoy who has a whopping $450k worth of knockoff Birkin bags. Tradsey was notified of this and has done nothing. SCAM! These are bags that range in price from $10k-$$99k that are listed. They are even lazy enough too only post stock photos in lieu of "real" photos of the five figure bags. That's not what you would normally see. Total scammer!
I am a Seller/buyer for a while there. They hold your fee forever. Check your orders after couple of months to see if they release your fund. I found that they still hold my fund for some of the sales made from 2017 (now 2019). My fund saves up more than $2k. Today I woke up and tried to login. They suspended my account without a notification. No clue left that you ever been there. All my money gone!
WHAT A SCAM!
The best place to shop! I am a seller and a buyer. Their seller fees are higher but it is worth it as paying for traffic to my own site would cost a lot more. Thank you Tradesy!
Was so happy with my purchase (Gucci shoes) item was just as described and received it in 3 days. I will shop from Tradesy again
So far, great and easy to shop. Look forward to receipt of merchandise in the near future. Thank you.
I purchased a LV shoulder bag it was just like brand new well taken care of I will pay for this bag and purchase another it was super easy...
Dont use Tradesey if you are a Seller. Their policy which is absurd says 21 days after the item is delivered you can request your money. Then a Paypal transfer will take 7 days. So now I have waited all of these time frames and it has been 10 days since the paypal transfer was initiated. Really Paypal 10 days. Once I receive this payment, hopefully. I am cancelling the account. The rest of the site works well. But this is a deal breaker Use Poshmark, paid 3 days after the sale like closkwork. I didnt know about poshmark when I joined Tradesey. The site isnt as nice but you get paid regularly
It is with a heavy heart that I have to write a negative review about Tradesy. On two occasions I have bought items from their website that were defected.It's like they are allowing scam artist to sell on their site now.The quality of the site has decreased and become piss poor.
The irony of Tradesy is that they are selling high-end (for the most part) bags, yet their process and customer service is SO antiquated that it's painful. I originally posted 3 designer bags (that were basically new), and after quickly selling 2, I realized the process was going to be long and not well directed. Did I mention horrible, slow customer service. I ended up pulling 2 of my 3 bags, and selling them on a competitor's site in 1 day, yes, 1 day. I even emailed Tradesy asking if they'd be interested in some feedback from a new customer, but no response. Skip this site, unless antiquated and slow is your thing.
L'ecole Des Femme Black Poly Dress XL
Chest 38"
Waist 31"
Length 41" not us size... numbers listed... so what... not us XL
The bag looks great - I'll know better when I receive it. Their variety is great and it was very easy payment process.
I Love Tradesy Items. I do all my Christmas Shopping here, The prices are affordable on all their designer items. My family love their gifts and think I paid a lot for them. The only thing is I wish I had know about them sooner. I waste a lot of money at the Louis Vuitton Store. I will continue to do business with them. Tradesy Rock!
Penalty for returning is too great. Minimum of 25% list item. Do not use this site. Downside is too great.
At Christmas a week after ordering, I ck on this order and I'm told it's been st the post office for five days. No notice, no notifications. I have 4 post offices near me. So, on Christmas Eve, I'm hunting down this package with no help from Queen Bee
Of Beverly Hills. They charged
Me 16 dollars to send it regular mail. I will never use Tradesy again. I bought an 800 purse and this is the level of service?
Answer: Don't Do It! It takes at least 10 days to get paid. They prefer people that they can control. When you become successful, they will make upp a reason to suspend your account. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Bunch of Bullies! Find an alternative. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. THEY NEED TO BE TAUGHT A LESSON!
Answer: They advertise a strict selling policy of authentic and accurate descriptions for listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there.
Answer: It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. So if you put your trust on tradesy, you are 100% WRONG and will get scammed.
Answer: Yep. Tradesy are infamous for holding your money! They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The bag was in perfect shape. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". No explanation why, nor when I can expect my property back. Punks! I am still waiting to receive my bag back. I have read on other sites that Tradesy keep the returns and seller is SOL. One seller was screwed out of 2,500 and never received her property back. Tradesy are shady. Another seller has started a class uit action. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Apparently they resell the items on another site. The person who started the class usit actin has proof of same. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I have removed all my items from this shady scam company. I hope the class suit action closes this scam company down!
Answer: Don't ever do business with Tradesy ever! Learned my lesson. Bought a Chanel bag that doesn't look like anything they showed. I took some pictures of what I received vs. what they showed on their listing. They still ignorantly argued that those are the same item. They refused to refund me back the money. I finally disputed it with the credit card company. Tradesy almost ripped me off of my $1,600
Answer: I do not shop with tradesy any longer. FAKE prada duffle bag and im done.
Answer: Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. If I were you, I'd contact Tradesy immediately. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. How many days has it been since you purchased the handbag? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We only have so many days to confirm that we will have the item will ship in a timely manner.
Answer: I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Do not use Tradesy... everything negative you read in reviews is true unfortunately. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO... RUN from this site... save yourself the craziness of poor business practices. Best of luck to you!
Answer: I just had a worst experience with customer service also. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. The authentication card was also missing and there was no dust bag as listed. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? There was no sign that the item was on final sale. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. It was the worst experience of customer service they've had. Lesson learnt and I will not do any business with this site anymore. I will write to BBB and I hope people will do the same.
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.