Elizabeth S.

ADT has the absolute worst customer service I have ever experienced. I've spent over 6 hours on the phone trying to get help. In those 6 hours, I've been disconnected at least 4x and had to restart with a new rep. I have cancelled my account.

I sold 3 gift cards to them, and it took over 2 months to get my money, and one of the cards is still stuck in their "processing" system. Their customer service is terrible, so don't even think of using them.

The irony of Tradesy is that they are selling high-end (for the most part) bags, yet their process and customer service is SO antiquated that it's painful. I originally posted 3 designer bags (that were basically new), and after quickly selling 2, I realized the process was going to be long and not well directed. Did I mention horrible, slow customer service. I ended up pulling 2 of my 3 bags, and selling them on a competitor's site in 1 day, yes, 1 day. I even emailed Tradesy asking if they'd be interested in some feedback from a new customer, but no response. Skip this site, unless antiquated and slow is your thing.