Tradesy

Generally speaking Tradesy is not horrible. Sometimes you can find good items at decent prices. But from a seller's point of view there are things that need to be improved. I sold 3 bags over a month ago and I still haven't received my money. I transferred my money from Tradesy to PayPal 2 weeks ago, and I still don't have it in my PayPal account. No PayPal transaction takes that much time. Its just devastating that you can't get your money. Additionally, they have business accounts with some of the sellers. These people are charged only 9% fee and Tradesy promotes their items, which makes it harder for a regular seller like me to sell my items in addition to paying a 23% fee (20% Tradesy fee & 3% PayPal fee). I would have definitely cancelled my account with Tradesy if there was another comparable selling platform. I think people at Tradesy are aware that there is no other good selling platform for designer items and that's why they are taking advantage.

Tradesy seems like a great place to sell... they say they will take back returns and resell for you, allowing you to keep your earnings from a sale. However they always have an excuse not to take a return, this has been a big problem recently, and allows buyers to take the 4 day return window, wear the item, and return it or claim it was inaccurately listed. If Tradesy won't follow through on their promise to take returns for you, they offer nothing that every other selling site offers... except higher fees.

Very awesome website- similar to ebay but used wedding material!

You can search by typing in an item, by color, by price, or by date listed. This website can use paypal (or you can type in your cc number).

I personally have not bought anything from this website, so I can't give reviews about shipping or anything. Which brings me to the only downfall I had- the reason being that the items I was searching for was not on there.

But hey- recycled and inexpensive wedding stuff? Heck yes!

The good: I completely love and believe I received an authentic YSL purse. Amazing deal several hundreds off current retail. Amazing!

The not good: Though the sellers' bio states they welcome questions, both my very polite, succinct follow ups regarding shipping were ignored. To be fair both inquiries seem to lead to an action on Tradesy (activating the sale, shipping the item).

Overall, I'm looking past that because the item is in fact genuine. But that lack of communication made me apprehensive. Also its the first time I've experienced that and I've sold and bought many items on Tradesy and always answered buyers and potential buyers and up to this time always was replied to. Oh well all is well that ends well!

I always have great service with Tradesy but is it possible to have mailing options for sellers beyond the USPS. Currently they are overwhelmed and understaffed and delays happen very frequently- especially in December (I always treat myself with something for my birthday but it gets caught up in the Christmas "rush"). For more high priced items is it possible to have fedex or ups as options? I'm aware the costs would have to be baked into the cost of the items, increasing product for purchasers but maybe a consideration for higher priced items so the risk of loss during transit is slightly less.

I contacted the returns department several times about my issue. I was not allowed to talk to anyone, and the "returns" department sends you in circles, by only communicating through emails so they don't have to deal with angry dissatisfied customers. To late to try and talk to a manager, even though that was never a option. I dealt with several customer service reps over the phone, and online. After much frustration I gave up and settled for a discount, rather than a full return.

Purchased a pair of sunglasses payment was promptly processed seller acknowledged then nothing no shipping I wait and wait after 2 weeks I contact customer service who tells me well guess we need to cancel order process refund hmmm ok I guess no real explanation. So wait a few days try again place order payment processed waiting... waiting... again tradesy cancels the order this time because the seller never acknowledged customer service has been helpful but it would be nice to actually get a product I order

I was a bit apprehensive about purchasing from this site, but turned out to be a great experience. Delivery was faster than what was originally scheduled. I bought the Alexander McQueen Oversize Sneakers and they are perfect.

I'm a real Gucci girl. I have ordered some of my favorite from this site and have absolutely no complaints. The quick delivery is great authenticity of each item provided and confirmed I will definitely order again

First item bought in mid-November for a Nov. 28 birthday, $500. Seller emailed me on Nov 27 to say they had received the order and they would ship out that week. Received item days after promised delivery date. Bag was misrepresented as a laptop bag with certain dimensions. Dimensions were not accurate and bag was too small to fit a laptop. Returned the item only to find out that the return policy is for site credit only! So found a $2000+ bag, but this time my first time buyer discount was not accepted because I used it on the misrepresented bag. All very sketchy. Now a month later I have still not received the second bag and they don't know when it will arrive. Since I have to be home to sign for it this is a big problem. Oh and the fact that my wife still has no birthday gift. These people are terrible at what they do and their customer service is as bad as I have ever experienced. If you give them your money and don't get it back it is your fault for not listening to this warning.

It's odd to read so many negative reviews, especially about their customer service. I mostly sell on SH, and have been paid promptly for the items. As far as buying from them, I bought what looked like an awesome sweater, marked "M". When it arrived and I tried it on it fit more like an XS (although that is the fault of the lister). The sweater also had an overwhelming cheap perfume stench, so I returned it. Customer Service was totally understanding, and I didn't have any problems. I would recommend them.

I absolutely love my Fendi. It's my second baby spy bag. Perfect size. Denim is timeless! It's in pretty perfect condition.

The sellers were great. Very communicative and provide awesome customer service.