On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
We monitor reviews for authenticity
These people ripped me off of my money and out of job interviews. My original ONE PAGE resume got expanded into a TWO PAGER. After about 2 months with NO responses from any jobs I applied for, I contacted TopResume about a refund but they only offered me a rewrite. About a week later, they send me the exact same BUSTED resume they gave me in the first place, lol. They are just terrible and shame on them for scamming jobless people out of their money. I implore you to either do the work yourself and ask for proofreading OR do extensive research on these resume writing services. Thanks but NO THANKS.
I was very pleased with these services. I had my resume redone and a cover letter. My editor was very professional and responsive. She drafted my resume and cover letter then sent to me for review. I had a few comments and she made revisions in less than 48 hours. After she sent me the final product, I sent it to 2 prospective employers and got a call for an interview with both. I would highly recommend this service to anyone who is looking to either create a new resume or update their resume.
The same day I submitted my resume I was sent a revision, it was mainly just a rework of the layout and grammar, but they did do an exceptional job rewriting my objective/qualifications section and "bragging" for me. My cover letter was written very well, also, I have already applied for jobs and got 2 inquires. The only slight negative would be that the layouts are bland being that I am in a design field and they only give you 7 days for 2 re-writes.
Paulina with TopResume did a great job improving my resume. She was also patient with my suggestions and questions and helped me in a timely manner. I highly recommend TopResume if you need your resume tweaked or totally made over.
I am very satisfied with my new resume. There were some revisions I did request and they were taken care of promptly.
I saw your profile and really liked what I saw, and want to know more...
I think the LinkedIn should be included as it's a copy and paste job. I basically waited for them to create one and give me the log in or ask for my log in but mostly had to take from the resume. The only real benefit was copy/paste of some of the bullet stars; however, it doesn't format correctly and took a lot of time to try and get a formatting that never really panned out. It's too early in the game to determine interview/profile view wise. I have reposted resumes and sent out some but no responses.
I also had no real expectations other than what were my own. Part of it was a series of questions that helped me answer or realize some of my own strengths. So, it's kind of like thank you for helping me help myself... sort of. I've never had to really rely or need a resume so I didn't know what I needed. All I know was my last one didn't sell me enough but unsure about this one at the moment.
I'm trying to re-enter the corporate world. I have a lot of experience as an entrepreneur, but was having a difficult time trying to translate that into a polished and interesting resume. After being matched up with a writer I as contacted very soon and she asked me for some information. After providing it to her she asked for more detail and I could tell instantly she knew what she was doing based on the leading questions she asked.
I got my first draft and was amazed at the difference! Suddenly my experience came to light and was backed by actual examples. It didn't seem passive anymore. She was still very concerned with my feedback which she did apply on the next draft. The cover letter was also well-written, to the point and versatile enough to apply to varying positions. I then opted for the LinkedIn page update and the instructions were very clear.
My only reason for not giving 5 stars was due to a slight lag after submitting my feedback and receiving the next revision. Otherwise it was a great experience and I am now proud to share my resume!
The specific package I ordered was $130 and it increased my resume views. It was an average of 1-2 day turn around between drafts. It only to one week and three revisions to make it perfect. Over all I am very happy with my result and have had 2 job offers in the past couple weeks.
TopResume did a great job with my resume and cover letter. The resume was too long and visually boring. They help to tighten up and transform my resume to be more sleek and and focused for my job search.
After purchasing the package the communication was immediate and very professional. If I requested some changes they sent the revised documents in less than a day.
The result was a very useful resume and cover letter with a complete update on my LinkedIn profile.
Strongly recommended.
Thank you Cindy for all the hard word done. You really went above and beyond. I couldn't imagine my resume any better. First Interview completed after 2 weeks from Cindy doing my Resume.
Danita (TopResume Writer) made my resume look so good, that I am pretty sure I would not have been able to do it myself. She reformatted my resume, compacted the content from a 4 page to a 2 page resume and still managed to include all the key aspects of my skills and experience. I would recommend this service to anyone who is looking for a job.
I just had my resume done up by TopResume. Response from Jo (writer) was quick. I am very pleased with my new resume now as many important details have been included and which I have left them out before. It looks impressive and professional. I received many calls for job interviews.
The TopResume resume writing service is highly recommended
I paid for one of the more affordable options to have the resume I created revised and re-written. With just a few revisions, they delivered a product I couldn't have done myself. Its actually difficult to write your own resume without an objective opinion. They provided that and was able to use key phrases and word structures often looked for by perspective employers. Ashly O. Was my writer and I think she did a good job.
I've been freaking out about writing a resume since I graduated! Not being able to write a good resume was really holding me back in life, and it made me feel bad, because my crappy resume didn't bring me interviews! I had no idea you could PAY someone to do it for you- and WOW. My girl was such a golden goose, she answered all my dumb questions and kept revising until I was totally happy. I am super proud to send out my resume because I look AWESOME! Not like an entry level millennial, but a real adult! Best money I've ever spent. If you feel stuck, because of your resume or cover letter, seriously, stop stressing, and use TopResume! It'll be the best gift you ever gave yourself. Or your recent grad!
I am a recent graduate and I submitted my resume for the free online critique. I appeared as a doer and not as an achiever, which seems to be the case for all of us. I checked the positive reviews and I figured I might as well give it a chance and have a PROFESSIONAL resume writer so that I can increase my chances to get into the market. I can't believe the positive reviews that Top Resume has! I truly believe they are all fake or paid off.
The resume I received had only a different format and it was essentially my submitted resume with a few minor changes and a lot of mistakes and typos. The cover letter? The cover letter was of the worst possible quality you can copy from any website. I tried contacting them with my concerns, I was reassigned to another "executive" writer only to realize that my minimal expectations won't ever be met. I tried proposing certain revisions etc and I got back comments like "it's a format that works", "this is what we've been using to other people"...
What threw me off completely is when I received the exact-identical-same cover letter from my second writer. The exact same? I thought WTF? Why am I paying so much money? So that you can send me templates and provide no personalized services?
Wondering about the LinkedIn service? Awful! They basically copy and paste the required fields from your resume and they provide you with basic instructions on how to build your profile. Information that you can easily acquire off the web.
It is a complete SCAM! There are no executive writers! They only care about taking your money and exploiting your vulnerability in the career search!
All in all it is safe to say that Sarah's suggestions/additions/rewrites have upgraded my CV and help make it more professional-looking and focused. Hopefully it will be useful to advance my career in the write direction.
One thing worth mentioning, is that I expected a much higher level of proofreading and much less typos and mistakes. It was not difficult to spot and correct, and maybe even understandable given the short turnaround time, but still it is something that I could not help noticing.
My resume had not been updated in over four years. After using TopResume I now have something that is looks great and is more appealing to HR recruiters. The writers are easy to work with and quick to respond.
Excellent service! Alana really improved my resume. Prompt, courteous and delivered my completed resume one day ahead of promised completion date.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!