From the business
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume Reviews Summary
TopResume has a rating of 4.5 stars from 5,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
Valuable insights on how to make a good resume, and a nice review.
Had a great Experience using Top resume, very efficient, open to making changes all within a timely matter.
Hi Richard,
Thank you for sharing your positive experience! We're delighted to hear that you had a great time using TopResume. We aim to provide efficient service and are glad to know we could accommodate changes in a timely manner. We appreciate your feedback!
I was able to get my professional resume, cover letter, and LinkedIn profile makeover within just a couple days! Everything looked awesome and my resume writer, Amanda F, was very professional and knowledgable. I can't wait to see how much this helps me with my job search!
Hi Katherine,
I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!
I am extremely happy with the service and the product delivered.
Hi Jenn,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
This company is a scam. They ran my resume through what appeared to be ChatGPT and gave it back nearly identical but with translation errors.
They then fired and gave me a new writer. The second writer had never worked in tech and was a porno writer (we all know how bad that writing is).
Total scam. Stay far away from TopResume.
Very impressed with the turnaround on this and much needed improvements to my prior resume.
Hi Ryan,
Thank you for your positive review! We're delighted to hear about your great experience. Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.
We appreciate your support!
I got my document processed really quick, and looks promising.
We're thrilled to hear that you had a prompt and positive experience with our service! Your satisfaction is our priority, and it's fantastic to know that the processed document looks promising to you. We appreciate your feedback and wish you the best with your document and any future endeavors!
Second time I have used this service and was not disappointed. Resume updates match my skills perfectly without being over the top
Thank you for returning to our service and sharing your positive experience once again! We're delighted to hear that your resume updates align perfectly with your skills. We're here to help and look forward to assisting you in the future. Thank you for your continued trust in our services!
They did a very professional job. They integrated truly my information to obtain three high-quality documents that reflect excellently my professional and academic experience.
Thank you!
We appreciate your kind words and are thrilled to hear that you found our services to be very professional. It's wonderful to know that our team effectively integrated your information to create three high-quality documents that accurately reflect your professional and academic experience. Thank you for choosing our services, and we wish you continued success in your professional journey!
It was a pleasure working with Dan! He always responded quickly and created an excellent resume that I can use not to apply for my dream job!
Thank you for sharing your positive experience! We're thrilled to hear that working with Dan was a pleasure and that he was able to provide prompt responses while crafting an excellent resume for you. It's wonderful to know that you now have a powerful tool to pursue your dream job.
This made me from semi senior to senior manager level.
Congratulations on your well-deserved promotion to senior manager! We're delighted to hear that our services played a role in your career advancement. Your success is a testament to your hard work and dedication.
It was a great experience working with my writer I believe they were very helpful and done a excellent job
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a great collaboration with your writer and that they helped deliver excellent results. Our team takes pride in providing high-quality service, and it's always rewarding to receive such positive feedback.
STAY AWAY FROM TopResume, it is a total scam; don't waste your time and $$ on it. I bought the resume and LinkedIn profile "top" writer package with rush service. The writer, Jessica, did the 1st draft but did not know much about my field (Product Management). I suggested keeping some terms but asked her to polish them. The resume came back with the exact words I wrote in the email. It seems like she just copied whatever I said to finish the job. After a couple of rounds, I gave up and decided to wait for my LinkedIn Profile. I waited and waited until the last day, and she sent it over to me with an exact copy of my resume with only a slightly different format! Without even giving me time to respond, she closed the job. I also bought other services, but with such a lousy resume that I can't send it out without working with another writer further. I am still in dispute to get my $ back through, but it was tough.
Update on 1/2/2024
After numerous emails explaining the situation, their customer service rep refused my request for a refund:
1. I paid $75 for rush service, but they refused to refund me because the resume "was delivered in 7 days". Even though I repeatedly told them that the resume/LinkedIn is not considered complete since there are still pending requests from me for editing.
2. They refused to refund the add-on services of $150 including posting service. Based on the fact that the resumes were not good quality and I couldn't send them out. They did not care!
3. They said LinkedIn was supposed to be similar to Resume. If they consider a word-by-word copy of a resume as quality work for a LinkedIn profile, I would like to know if they have the expertise to write/edit resumes for others.
I noticed that you have been in touch with our support team regarding your order. We will continue to assist you with any concerns through support@topresume.com.
There is a process that was clear from the start. The communication and back and forth with Frank B were clear and productive. The follow-up and willingness to work through the process was also reassuring.
Thank you for your positive review! We're pleased to hear that you found our process clear and effective. It's great to know that your communication and collaboration with Frank B were productive, and we appreciate your acknowledgment of the reassuring follow-up and willingness to work through the process.
Quick and easy and quality work. I felt the experience was smooth and beneficial.
Thank you for the positive feedback! We're glad to hear that your experience was quick, easy, and that you found the quality of our work beneficial. If you have any more feedback or if there's anything else we can assist you with, please let us know!
After paying, I was asked to input about 10 different questions about my work history including the achievements for each position. I received a resume the next day that listed all of the information I provided WORD FOR WORD. No deviation from what I wrote. When I complained via email internal texting with my supposed resume writer, I got generic responses back that didn't acknowledge that I was unhappy with the work that was done. When I asked for a refund and told the resume writer that I was completely unsatisfied I got a response that said: "I just wanted to reach out and let you know I have enjoyed helping you to take the next step in your career. Your order is now closed but I believe that you now have documents that emphasize your professional strengths and are calibrated to work well with digital hiring systems. The documents I have provided are fully editable, so please feel free to make adjustments as you see fit."
Tis service is a complete AI generated scam and should be reported to the Attorney General. I will be doing just that...
We are sorry to hear you are not happy with the service provided. A manager from our support team tried to contact you but was unable to reach you. When you're available, please contact us at 1-800-604-1929 or support@topresume.com.
Amazing experience with TopResume, great professional writer was assigned to me and did a fabulous job with my resume and other documents. I like the communication and constant update. This is worth the money in my opinion of you need to update your resume, cover letter etc.
Thank you for sharing your positive experience with TopResume! We're thrilled to hear that you had an amazing experience with our professional writer and appreciated the effective communication and updates. Your satisfaction is our priority, and we're delighted that you find our service worth the investment for updating your resume, cover letter, and other documents.
The service was great. I feel that my resume is stronger now and the process was painless on my part
Thank you for your positive review! We're thrilled to hear that you had a great experience with our service and that the process was painless for you. It's wonderful to know that you feel your resume is stronger now. If you ever need further assistance or have additional feedback, feel free to reach out.
Service was very personal, maintained contact and reasonable turn around time.
We appreciate your feedback on the personalized service, consistent communication, and the reasonable turnaround time. If you have any more thoughts to share or if there's anything else we can help you with, feel free to reach out!
Easy and quick response from my writer. New resume was completed quickly,is professionally written and I am sure I will get responses from potential employers
Thank you for your review! We're thrilled to hear that you had an easy and quick response from your writer. It's great to know that your new resume was completed promptly, is professionally written, and you feel confident about getting responses from potential employers. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gil,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!