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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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New Jersey
1 review
2 helpful votes
Follow Jessica G.
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Highly recommend. Amazing price for quick service (draft and edits), perfect writer-match (who also gave me insights and tips for my career search & path), and beautiful final product.

Hired at a top company in a great position within one week of using my TopResume.

Date of experience: December 27, 2017
Somalia
1 review
0 helpful votes
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SCAM
September 3, 2021

This is a scam, writers are not reading any supporting documents, and everything from my previous CV was just copy pasted into a new format, with a few added spelling errors.

The cover letter I received stated that I was a specialist on aeronautics, although I have never worked with anything even remotely related - i work with policy research. It was clear that it was a standard format copied from someone else, withs some of my CV achievements added in bullet point format.

If you have done a degree in english, or have previously worked in an english speaking industry and you are not a graduate. I can guarantee you will be very disappointed. Me and five colleagues have all dried this service, all with the same results.

Please also beware of the writer Julie W. She is rude, difficult to work with, and unwilling to take on feedback.

Date of experience: August 4, 2021
Kansas
1 review
0 helpful votes
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I signed up for TopResume and unfortunately, my initial writer dropped off the project. I was assigned a new writer who was fantastic. Through our dialogue, we were able to pinpoint what was needed and the resume now looks great. I'm eager to see how it will be viewed by future search committees.

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Resume renovation for an experienced sales manager
November 29, 2021

The team at TopResume was top notch when it came to reviewing my current resume and providing feedback for improvement. They then worked quickly to re-do my resume along with my Linkedin profile. I have had many good responses so far from potential employers and it has helped me in my job search.

Date of experience: November 29, 2021
Georgia
1 review
0 helpful votes
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Made my resume a rockstar
December 18, 2016

The turnaround time was quick. The extra information I provided about my past experience turned my "good" resume into a rockstar resume. It truly describes my professional journey and uses excellent keywords. I would recommend this service to anyone (especially those of us in the executive level). Great job!

Date of experience: December 16, 2016
Massachusetts
1 review
3 helpful votes
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Awful!
August 9, 2017

This company is awful! My resume has been rewritten at least three times and the work was substandard. When I complained, they changed writers. Better version this time, but they wanted additional money to incorporate the revisions. The final straw was being sent another person's cover letter with my resume. Would not recommend!

Date of experience: August 9, 2017
Chris W. TopResume Rep
over a year old

Hi Mychelle, We're sorry to hear that! We want to get this resolved as soon as possible. Please provide your full name and email address in a direct message here or on our Facebook page and a customer support rep will get back to you right away.

Pennsylvania
1 review
7 helpful votes
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I wanted an overhaul on my resume and cover sheet so I contacted them.
The price is high in my opinion, but the product that came out of it was mediocre at best. Spelling errors and grammatical errors were fixed. After their 60 day period of no results they re-did the resume which is the only reason I gave them 2 stars.
The re-done resume is still sub par and yielding no results and I have stopped using it.
They also contact customers asking them to provide positive feedback on these sites in exchange for a $20 Amazon gift card.

Date of experience: July 17, 2015
Canada
1 review
0 helpful votes
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Good turn around time, polite staff, quick replies. You have multiple opportunities to make suggestions during the process, they will send you multiple drafts to get your opinion on it. I would 100% use this service again in the future.

Date of experience: February 14, 2017
Georgia
1 review
0 helpful votes
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The folks at Top Resume are a great group of professionals to work with. Turnaround on my documents was fantastic and the writer was eager to make changes, if needed. I never thought my career experience could look so impressive.

Date of experience: February 23, 2017
California
1 review
0 helpful votes
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Two resumes -unsatisfied
October 10, 2020

I ordered two resumes. One for my husband who works in the auto industry and I am a teacher.

I was told "Writing experts" in each of our fields would contact us once we completed the job questionnaire.

The entire process was confusing. I had to call to clarify and see what was going on after receiving a resume for my mechanic husband as a teacher.

After complaining, two resumes were completed within 24 hours. I felt the writer just rushed them and same person wrote each of our resumes.

I've contacted customer support and have never heard back. I'm not sure how their reviews are so high. My federal resume was only two pages! I was told by several federal employees that their resumes were over four pages long

Date of experience: September 10, 2020
Tennessee
5 reviews
0 helpful votes
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Great Customer Service
October 22, 2016

I was looking for an easy process with little back-and-forth communication as I had very limited time. TopResume did just that! The process was simple, communication was prompt and they delivered me with a resume and cover letter that highlights my top skills. The only hesitation with a 5 star rating reflects on the 7-day feedback period, it would be great if this was longer given some people's workloads make it difficult to respond within a 7-day turn around. With that said, strongly encourage you to use this company!

Date of experience: October 20, 2016
Texas
1 review
4 helpful votes
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Pulled me in for $279, great "resume review" bait and then I ordered the $279 package they delivered a fake job history and fake skills. I have been battling them for months trying to get my refund.
Their resumes are re-written by people overseas using information in OTHER peoples resumes.
It is amazing how a company like this can actually be in business and exist, it is a complete fraud. Look at their reviews, 99% are negative.

Date of experience: February 7, 2019
Texas
1 review
0 helpful votes
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Good Experience
June 9, 2020

It was a good experience and went pretty smooth. The only topic I need to pint out is the lack of grammar attention. There is room for improvement, especially when it comes on when to use Capital Letters at the beginning of Substantives, this is not continuously followed. Just an Example: "Sales & Marketing, business development". That's how it looked in the Resume.

Date of experience: June 9, 2020
Illinois
1 review
0 helpful votes
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Good Job!
February 2, 2017

Amazed at how 20 years of experience was articulated and streamlined into one page Resume. Brent, the writer assigned to me, really captured the essence of my experience. I chose package that included, resume, cover letter, two revisions & LinkedIn makeover, it was worth the investment and would recommend TopResume service to anyone looking to have their information stand out among the rest.

Date of experience: January 31, 2017
Australia
1 review
0 helpful votes
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Great.
June 16, 2020

As someone whose been out of the job hunting scene for over 10 years, they made it easier to do my resume up to today's standards.
One thing I wish for though with cover letters today is that for when you're looking into a complete new field with no experience prior that they came included. Or a suggestion on how to word it when it comes to applying. Apart from that it was better than I expected.

Date of experience: June 16, 2020
RU
1 review
0 helpful votes
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Very useful, but looks like automatic
November 28, 2019

It looked like automatically reviewed, but the Service pretends to do manual checking. I. e. "You should consider using a few more bullet points to increase the impact to the employer. If employers see too many long sections of text, they might find it difficult to zero in on the most crucial information."
I have a lot of bullet points, but they were not standard and were not processed correctly by resume parsers.
Anyway, it was very helpful for me and helped to identify problems with parsing by ATS'.

Date of experience: November 25, 2019
Spain
1 review
0 helpful votes
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Straightforward, practical help
May 12, 2021

The service was useful, I got to submit feedback and revisions were sent back within 24-48 hours. I think it would be nice to have an option for formatting help in the future just as the resume is is very specifically customized, and I had to download a font to make it appear correctly on my computer. Other than that, I'm quite happy with my experience.

Date of experience: May 12, 2021
Pennsylvania
1 review
0 helpful votes
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My writer made a dull standard resume with over 25 years of experience reflect achievements and milestones in a way leaders are looking for. I added narratives to an old running copy of a resume and sent to my writer. The information and the product returned was dynamic! We went back and forth via email on a few points before the final version was saved. The process is collaborative and professional. I added a cover letter and LinkedIn profile to my package and recommend that service also. Remember: a writer can't read your mind, give them as much information as you can to work from.

Date of experience: August 9, 2018
Netherlands
1 review
3 helpful votes
Follow Cem B.
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No good.
May 11, 2017

I choose their starter pack and provided them with all the context in which I want my resume to be written.

They wrote it, and I applied to 50+ jobs with that resume, all declined. All declination emails were generic, so probably my resume was never seen by a human eye, which proves that they can't deliver their promise of warranting the optimized resume for applicant tracking systems.

I asked it to be rewritten, but they said that the option I choose doesn't include a free rewrite guarantee, and I had to pay again for it to be rewritten (for a reduced price)

Result: 149 $ spent for nothing.

There are a lot of platforms and freelancers offering this service online, they're much cheaper and effective, don't waste your precious dollars on topresume.com

Date of experience: May 9, 2017
Jenna M. TopResume Rep
over a year old

Hi Cem, We are sorry that you are unhappy with our service. Please feel free to contact us if you have any further questions or concerns. You can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to support@topresume.com.

New York
2 reviews
1 helpful vote
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Excellent service!
January 21, 2017

I purchased one of their professional resume writing package expecting nothing but the best and TopResume did not disappoint. Safe to say, I am very happy with their services and would recommend them to anyone who is in the "job hunt" market and is struggling to get passed the resume filter phase. I have applied in 5 different companies and received 3 calls for an interview. Now it's time to sharpen up my interview skills and knock 'em out the park! Thank you TopResume!

Date of experience: January 19, 2017