TopResume has a rating of 4.5 stars from 5,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Highly recommend. Amazing price for quick service (draft and edits), perfect writer-match (who also gave me insights and tips for my career search & path), and beautiful final product.
Hired at a top company in a great position within one week of using my TopResume.
This is a scam, writers are not reading any supporting documents, and everything from my previous CV was just copy pasted into a new format, with a few added spelling errors.
The cover letter I received stated that I was a specialist on aeronautics, although I have never worked with anything even remotely related - i work with policy research. It was clear that it was a standard format copied from someone else, withs some of my CV achievements added in bullet point format.
If you have done a degree in english, or have previously worked in an english speaking industry and you are not a graduate. I can guarantee you will be very disappointed. Me and five colleagues have all dried this service, all with the same results.
Please also beware of the writer Julie W. She is rude, difficult to work with, and unwilling to take on feedback.
I signed up for TopResume and unfortunately, my initial writer dropped off the project. I was assigned a new writer who was fantastic. Through our dialogue, we were able to pinpoint what was needed and the resume now looks great. I'm eager to see how it will be viewed by future search committees.
The team at TopResume was top notch when it came to reviewing my current resume and providing feedback for improvement. They then worked quickly to re-do my resume along with my Linkedin profile. I have had many good responses so far from potential employers and it has helped me in my job search.
The turnaround time was quick. The extra information I provided about my past experience turned my "good" resume into a rockstar resume. It truly describes my professional journey and uses excellent keywords. I would recommend this service to anyone (especially those of us in the executive level). Great job!
This company is awful! My resume has been rewritten at least three times and the work was substandard. When I complained, they changed writers. Better version this time, but they wanted additional money to incorporate the revisions. The final straw was being sent another person's cover letter with my resume. Would not recommend!
I wanted an overhaul on my resume and cover sheet so I contacted them.
The price is high in my opinion, but the product that came out of it was mediocre at best. Spelling errors and grammatical errors were fixed. After their 60 day period of no results they re-did the resume which is the only reason I gave them 2 stars.
The re-done resume is still sub par and yielding no results and I have stopped using it.
They also contact customers asking them to provide positive feedback on these sites in exchange for a $20 Amazon gift card.
Good turn around time, polite staff, quick replies. You have multiple opportunities to make suggestions during the process, they will send you multiple drafts to get your opinion on it. I would 100% use this service again in the future.
The folks at Top Resume are a great group of professionals to work with. Turnaround on my documents was fantastic and the writer was eager to make changes, if needed. I never thought my career experience could look so impressive.
I ordered two resumes. One for my husband who works in the auto industry and I am a teacher.
I was told "Writing experts" in each of our fields would contact us once we completed the job questionnaire.
The entire process was confusing. I had to call to clarify and see what was going on after receiving a resume for my mechanic husband as a teacher.
After complaining, two resumes were completed within 24 hours. I felt the writer just rushed them and same person wrote each of our resumes.
I've contacted customer support and have never heard back. I'm not sure how their reviews are so high. My federal resume was only two pages! I was told by several federal employees that their resumes were over four pages long
I was looking for an easy process with little back-and-forth communication as I had very limited time. TopResume did just that! The process was simple, communication was prompt and they delivered me with a resume and cover letter that highlights my top skills. The only hesitation with a 5 star rating reflects on the 7-day feedback period, it would be great if this was longer given some people's workloads make it difficult to respond within a 7-day turn around. With that said, strongly encourage you to use this company!
Pulled me in for $279, great "resume review" bait and then I ordered the $279 package they delivered a fake job history and fake skills. I have been battling them for months trying to get my refund.
Their resumes are re-written by people overseas using information in OTHER peoples resumes.
It is amazing how a company like this can actually be in business and exist, it is a complete fraud. Look at their reviews, 99% are negative.
It was a good experience and went pretty smooth. The only topic I need to pint out is the lack of grammar attention. There is room for improvement, especially when it comes on when to use Capital Letters at the beginning of Substantives, this is not continuously followed. Just an Example: "Sales & Marketing, business development". That's how it looked in the Resume.
Amazed at how 20 years of experience was articulated and streamlined into one page Resume. Brent, the writer assigned to me, really captured the essence of my experience. I chose package that included, resume, cover letter, two revisions & LinkedIn makeover, it was worth the investment and would recommend TopResume service to anyone looking to have their information stand out among the rest.
As someone whose been out of the job hunting scene for over 10 years, they made it easier to do my resume up to today's standards.
One thing I wish for though with cover letters today is that for when you're looking into a complete new field with no experience prior that they came included. Or a suggestion on how to word it when it comes to applying. Apart from that it was better than I expected.
It looked like automatically reviewed, but the Service pretends to do manual checking. I. e. "You should consider using a few more bullet points to increase the impact to the employer. If employers see too many long sections of text, they might find it difficult to zero in on the most crucial information."
I have a lot of bullet points, but they were not standard and were not processed correctly by resume parsers.
Anyway, it was very helpful for me and helped to identify problems with parsing by ATS'.
The service was useful, I got to submit feedback and revisions were sent back within 24-48 hours. I think it would be nice to have an option for formatting help in the future just as the resume is is very specifically customized, and I had to download a font to make it appear correctly on my computer. Other than that, I'm quite happy with my experience.
My writer made a dull standard resume with over 25 years of experience reflect achievements and milestones in a way leaders are looking for. I added narratives to an old running copy of a resume and sent to my writer. The information and the product returned was dynamic! We went back and forth via email on a few points before the final version was saved. The process is collaborative and professional. I added a cover letter and LinkedIn profile to my package and recommend that service also. Remember: a writer can't read your mind, give them as much information as you can to work from.
I choose their starter pack and provided them with all the context in which I want my resume to be written.
They wrote it, and I applied to 50+ jobs with that resume, all declined. All declination emails were generic, so probably my resume was never seen by a human eye, which proves that they can't deliver their promise of warranting the optimized resume for applicant tracking systems.
I asked it to be rewritten, but they said that the option I choose doesn't include a free rewrite guarantee, and I had to pay again for it to be rewritten (for a reduced price)
Result: 149 $ spent for nothing.
There are a lot of platforms and freelancers offering this service online, they're much cheaper and effective, don't waste your precious dollars on topresume.com
Hi Cem, We are sorry that you are unhappy with our service. Please feel free to contact us if you have any further questions or concerns. You can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to support@topresume.com.
I purchased one of their professional resume writing package expecting nothing but the best and TopResume did not disappoint. Safe to say, I am very happy with their services and would recommend them to anyone who is in the "job hunt" market and is struggling to get passed the resume filter phase. I have applied in 5 different companies and received 3 calls for an interview. Now it's time to sharpen up my interview skills and knock 'em out the park! Thank you TopResume!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Mychelle, We're sorry to hear that! We want to get this resolved as soon as possible. Please provide your full name and email address in a direct message here or on our Facebook page and a customer support rep will get back to you right away.