TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service. TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Horrible, horrible horrible job. Complete garbage resume. They combined 2 completely different jobs I had into one, they made little to no change on my resume. Only to change the order of my points around. When they "highlighted" the most important achievements they used items from jobs 10 years ago that were not relevant to the job I was applying for.
This review was very helpful for me. Definitely, I need to improve it and now I have your comments and sugest. Thanks a lot!
Good experience. It Would have been nice to have an in person call experience but overall I was satisfied.
Steve was fantastic, he wrote my resume in a professional manner, and my cover letter says exactly what I wanted. The LinkedIn profile was something pointless because everything was the same as in my resume.
I appreciate the help I received in improving my resume.
I had a wonderful writer who worked with me to get to a great resume quickly.
I wanted to share my experience to allow others to make an informed decision before using your services. I used your services a year ago and the service was excellent. On 7/28/20 I purchased a package to update my resume. My understanding is I would receive a rough draft with in a week. I was not even assigned a writer until 8/7/20. I was informed she would get my rough draft sent to me. I had to inform her that no where have I been asked for my updated employment information. I sent this and was told I would receive a rough draft on 8/10/20. When I didn't receive it on 8/10/20 I had to send several requests to my writer before I finally received a response that I would have my rough draft by 4pm on 8/17/20. After 3 weeks of waiting, at 6pm on the 17th, I still had not received my rough draft. Due to the delays, I emailed requesting a refund. At 3:11am on 8/18/20 I received a rough draft. Mind you it took 3 weeks for her to literally copy and paste the job description i sent her into my resume. I was shocked at what she sent me, this is something I could have done on my own. My level of dissatisfaction is more than I can describe at this point. I am hopeful that my refund request will be expeditiously processed, allowing me to hire a professional company.
Do not trust Top Resume writers! I have waited a month on a very simple resume and paid $196.00 and not received my resume. Their web site says you will receive it within a week and maybe up to 2 weeks. It's a month and I have Nothing!
The change in my Resume format, wording and presentation was great. Inow these interesting times it is difficult to figure out what a recruiter is looking for, and specifics.
Excellent. Murphy knew exactly what I had in mind.
I really enjoyed the feedback on my resume. It was very helpful and honest.
Terrible Liers and scammers, who use the cheapest writers (probably from fiverr). I bought the best Executive Priority Package for $349 and waited for 5 days with no reply from my assigned writer, on the 6th day I get a message in broken English, which read:
"Hi X,
Firstly, Apology for being much late. Actually, I was running with fever and I thought it was corona but fortunately, it isn't.
I truly sorry for this just because of uncertain health condition. You will get the first draft of your document by tomorrow. Please consider my matter of fact.:-(
Hoping for sympathetic consideration from your side.
Best regards,
X Writer, TopResume"
Does this sound like $300+ material?
"much late" "I truly sorry" " consider my matter of fact"... and this person is supposed to help me make a resume better than I can myself?
Anyway, I called the support asking to stop the order and give a refund, they said they will have to charge a $79 cancellation fee... FOR WHAT?
P.s. Still have not received my money, hoping for the best, as I have read, 99% of people do not receive any refunds... and all the 5-star comments here are bought and generic, just see for yourself.
I wouldn't recommend going here. The resume was not up to the standards of what I was expecting.
I truly think they had someone from china making them at a low cost price. When you complain about the quality of work they say no refund is possible. One of the dumbest buying decisions I've made. Reviews are 100 % accurate.
This service was easy to use and they did a great job with my Resume and Cover Letter!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!