• TopCV

TopCV

Overview

TopCV has a rating of 4.37 stars from 2,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCV most frequently mention cover letter, linkedin profile, and great job. TopCV ranks 12th among Resume sites.

  • Service
    170

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 73%
Positive
46
Neutral
2
Negative
15
48
See all photos

What reviewers want you to know

Positive highlights

  • The service provided was outstanding, the end result was far beyond my expectations.
  • I am so happy because thanks to TopCV I landed my dream job.

Critical highlights

  • I have complained to customer service and the writer and have not heard back.
  • Riddled with repetitions, spelling mistakes and terrible grammar.
How would you rate TopCV?
Top Positive Review

“A unfinished version of a CV. Wow, what a wonderful piece of history. Thank- you so much Jason.”

Robin R.
2/8/24

From start to finish I knew this project was not going to be a waste of my money and my time. Furthermore and more importantly TopCV made me feel so relaxed while the professional team members did their work. And so much respect is earned by the writers in the first place for drafting a CV from scratch. 5 Stars service. *****

Top Critical Review

“Scam”

AE g.
10/27/23

I paid for the full package (Order number 1171935), and what I got is fancy words and a summary of my CV that was published on a public CV on another CHEAP CV writing website. TopCV says that your CV will be written by someone from the same industry, and I assure you that the guy who wrote my CV knows nothing about the industry I work in, and he just added some fancy words. When I tried to contact them, nobody replied. I wasted almost $200 on that crap.

Reviews (2,395)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (43) end result (28) dream job (12) spelling mistakes (12)
Thumbnail of user robinr1130
1 review
0 helpful votes
February 8th, 2024
Verified purchase

From start to finish I knew this project was not going to be a waste of my money and my time. Furthermore and more importantly TopCV made me feel so relaxed while the professional team members did their work.

And so much respect is earned by the writers in the first place for drafting a CV from scratch. 5 Stars service. *****

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Robin,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user jfarawi69
1 review
0 helpful votes
October 27th, 2023

I paid for the full package (Order number *******), and what I got is fancy words and a summary of my CV that was published on a public CV on another CHEAP CV writing website. TopCV says that your CV will be written by someone from the same industry, and I assure you that the guy who wrote my CV knows nothing about the industry I work in, and he just added some fancy words. When I tried to contact them, nobody replied. I wasted almost $200 on that crap.

Tip for consumers:
Trust me and save your money

Products used:
The full Package

Service
Value
Quality
Thumbnail of user whitneye5
Chris W. – TopCV Rep

We appreciate you taking the time to share your experience, and I'm truly sorry to learn about your disappointing encounter with our service. We were unable to locate your order with the information provided. For personalized assistance, kindly contact our Customer Care team at support@topcv.com. We're here to help.

Thumbnail of user calvins88
1 review
0 helpful votes
July 21st, 2020
Verified purchase

Meghan was great and professional whose experience was clear. Some small typos were in the documents, but nothing you would not catch reading.

Thumbnail of user mauricel173
1 review
0 helpful votes
February 26th, 2024
Verified purchase

My writer had a very positive attitude and did a great job in providing me with a golden CV

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Maurice,

We're glad to hear you had a positive collaboration with your writer.

If you need further assistance in the future, feel free to reach out.

Your support means a lot to us!

Thumbnail of user aileenc82
1 review
0 helpful votes
October 16th, 2023
Verified purchase

The writer was professional and quick. However, I discovered that my cover letter was not much different than a colleague of mine who also used TopCV and who works in a different industry. It makes me wonder if each writer just used a standard template. The LN profile was not that impressive, and did not contain the elements that LN Learning courses precisely recommend on how to create profile to attract recruiters.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Please feel free to contact our Customer Care team via email at support@topcv.com, allowing us the opportunity to assist you with your concerns and any questions you may have. We eagerly await your message.

Thumbnail of user rebeccaw819
1 review
0 helpful votes
December 15th, 2020
Verified purchase

I first used TopCV last year when looking for a career change. I had never really needed a professional CV before and tried my luck with my own put together one. After 6 weeks or so I had no interest at all! So I had my CV reviewed and although it was good it didn't portray my skills and achievements correctly. So I took the plunge... I had 6 interviews after posting my new CV. Recently I had the new cv updated with my last role and have been very satisfied with the response that I have had so far

Thumbnail of user vincentn267
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

On spot advice on how to improve the CV was professionally given by the expert.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Vincent,

Thank you for sharing your feedback with us! We're delighted to hear that you found our feedback helpful and of good quality. We're proud of our personalized, human touch throughout our process. We're pleased that the free feedback was beneficial to you, and we're here to support you as you progress in your job search. If you ever have questions or need further assistance, please don't hesitate to reach out.

Your success is important to us!

Thumbnail of user hafizu1
1 review
0 helpful votes
Thumbnail of user peterg731
1 review
0 helpful votes
November 11th, 2020
Verified purchase

Very professional, top quality writing, good feeling for the marketplace, and delivered on time.
I highly recommend TopCV to everyone searching for a position.

Thumbnail of user nbiela2
1 review
0 helpful votes
January 13th, 2024

Bottom line: If you have a CV that needs to be rewritten do it yourself or use a cheap/free AI to do so. The quality and cost will be markedly better than this company and you will avoid needless frustration.

**I have since read reviews on reddit and REVIEWS.io all with very similar experiences BEWARE OF THIS SCAM**

I have seen some positive reviews and truly do not believe it could be reflecting real experiences by the same company. At the very least, buying from this company is a huge gamble given you will likely not even receive a refund, and at best you will receive a CV that you could make by yourself or through other means in less time and at a cheaper price.

Wish I could give this a negative 1 star. I would advise anyone who will listen not to buy this overpriced, poor-quality product with terrible customer service.

I purchased the "Professional Growth CV Writing Package". Immediately they are not upfront that it will take awhile to even have a draft of your new CV. I purchased an additional add-on to have the first draft completed in 48 hours. 5 days later I was sent my first draft, with neither an apology nor an acknowledgment of its delay. And the terrible customer service continued from there.
The draft I received was possibly one of the worst things I had ever read. From the formatting to the word choice and organization, this draft was awful. It seems it was made by someone totally incompetent. I would say it was made by AI given how strange the formatting and wording was, but I have since used a cheap AI program which provided a much better result. They waste your time by having you fill out a detailed questionnaire prior to generating your draft which they promptly ignore. I ultimately had to rewrite and format my entire CV myself since their product was unusable. They offer to have you "work with their CV writing professional" to rewrite the draft, but honestly, once you see the quality of what they turn out, it is a waste of time. If you have a CV that needs to be rewritten you are far better doing it yourself, you will save your money, time, and own frustration by doing so. I circulated the CV draft they gave me around my office and the unanimous verdict is that it was an unusable and unacceptable CV for my professional setting.

Now what makes this a true 1-star review is the customer service. They are somewhat responsive but it took MONTHS to even have a partial refund offered after receiving not only an unacceptable product, but also one that was given to me in 5 days after paying for a 48-hour rush processing add-on. Ultimately, TopCV cares more about making money than they do about the customer, something they admitted to me in an email.

Tip for consumers:
Do NOT use this site. It is a waste of money, time, energy, and a toll on your mental health. I would gladly pay double the amount of money I ultimately paid if I could go back in time and tell my slightly younger self to completely avoid TopCV

Products used:
Professional Growth CV Writing Package and 48-hour Rush Service

* TopCV attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user tizianob
1 review
0 helpful votes
May 5th, 2021
Verified purchase

My CV doesn't look the same anymore. Although it describes exactly my career path, when I read it I was convinced that finding a job with the CV written in this way is certainly easy.

Thumbnail of user maksymm4
1 review
1 helpful vote
May 25th, 2022
Verified purchase

It was professional, responsive approach from TopCV expert. Well done job. Revised resume reprsents you as a viable, qualified candidate by quickly answering the question, "why are you the best person for the job?" rather than placing the burden on the reader to search your history for the qualifications they seek. I have got the level of a
Document that I expected with emphasis on personal achievements.

Tip for consumers:
Do not hesitate to increase your chances of being noted for the achievements and qualities that you have and get a job that you deserve. It is worth your time and spending.

Thumbnail of user gabors12
1 review
0 helpful votes
May 5th, 2021
Verified purchase

It was a great experience to get my CV, CL and LinkedIn profile reviewed and changed by experts. The asigned CV writer was very proactive, proffessional and responded to all my questions, emails quick. All agreed documents were redone in a better format, text was corrected and I like the final versions.

Thumbnail of user gentrya2
1 review
0 helpful votes
May 19th, 2020
Verified purchase

I had a very nice experience with Mian. Super professional, quick, and answered all my questions. My favorite part was seeing my LinkedIn written professionally. My only recommendation is to make clearer how I can respond to my writer. Thank you!

Thumbnail of user saulh42
1 review
0 helpful votes
September 15th, 2020
Verified purchase

Experience was very good. Fulton was very efficient and understood what I wanted from the outset

Thumbnail of user charlottez4
1 review
0 helpful votes
January 7th, 2020
Verified purchase

Quick, efficient, great results. They have their finger on the pulse of what employers need to see.

Thumbnail of user michaelh7620
1 review
0 helpful votes
October 18th, 2023
Verified purchase

Hi,
My experience in getting my resume rewritten was professional and I'm satisfied with the result. The big test will be seeing if I can get interviews. Thanks to TopCV team for doing a great job.
Michael Haralson

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Thank you for sharing your experience! We're delighted to hear that you found our service professional and that you're satisfied with the result. Best of luck with your job search and interviews – we're rooting for your success! If you have any more questions or need further assistance in the future, please feel free to contact us. The TopCV team is here to support you.

Thumbnail of user luciec53
1 review
0 helpful votes
October 30th, 2023
Verified purchase

When I decided to take my career in a different direction, Aiden helped me again to create a job specific resumé. I appreciate our smooth and fast cooperation.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Lucie,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Thumbnail of user leandrod13
1 review
0 helpful votes
November 5th, 2020
Verified purchase

The experience was very positive, the purchase was easy, the contact of the writer was quick and our interactions were very productive.
The documents generated were very good, highlight my skills well and make me very comfortable to apply to new and more challenging jobs than I have been doing in recent years.

Thumbnail of user ivans308
1 review
0 helpful votes
November 16th, 2020
Verified purchase

I found my CV review very helpful. It helped me improve my CV a lot. I recommended the feature to several of my colegues.

Thumbnail of user angelav222
1 review
0 helpful votes
January 14th, 2020
Verified purchase

I am very pleased with the service I received from Top Resume. My writer was very professional. She took time to ask questions to understand my experience and goals and delivered updates in a timely manner. The final result was great and I feel much more confident in submitting my resume to job applications.

Thumbnail of user janoks
1 review
0 helpful votes
January 15th, 2021
Verified purchase

I have also been offered alternative solutions. I am really satisfied with the service given.

Thumbnail of user bernardos29
1 review
0 helpful votes
February 3rd, 2021
Verified purchase

I thought I had a solid CV, and a friend of mine, recommended this service. It worked very well and I am really satisfied with the result..

Thumbnail of user robertv948
1 review
0 helpful votes
September 26th, 2021
Verified purchase

Great to work with Amber, she delivers exactly what I was hoping for and well with in deadline.

Thumbnail of user nelisan
1 review
0 helpful votes
September 24th, 2023
Verified purchase

Very pleased with everything and the great care, tips and advice given to users of the site. Just wish for different and affordable subscription option plans. Overall, it's excellent.

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.

Company Representative

Thumbnail of user whitneye5
Chris W.
Typically responds within 10 days

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4.4
2,395 reviews
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