TopCV has a rating of 3.3 stars from 2,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCV most frequently mention cover letter, linkedin profile and great job. TopCV ranks 12th among Resume sites.
The service is not up to any of the promises they advertised. The writing is poor, not consistent or coherent. It's clear they have no clue about the market I am working for, or even how to structure a cv properly. It's been over 10 days of the promised delivery and nothing. I want my money back.
AI Generated
-My CV & Cover letter were written by AI
-Writer was not responsive
-Format was horrible. All what I have been taught not to do, was in this CV: buzzwords, long summaries of 7+lines, unnecessary wording, not highlighting technical skills across my work experience.
Finally, the guy tries to pass the ATS and it completely failed relative to what I was asking for. I asked for a certain position tittle, the ATS highlighted all what I said I did not want to highlight. Plus no word of my skills.
Also the ATS experience did not add up to 100%, so I was missing some work experience. And no mention of my studies.
HORRIBLE!
I guess I had a very "smart" and lazy guy writing my CV and I hope TopCV solves this and compensates for the time lost in a correct manner.
Update 08.05.2024
This is getting even worse. I have been asking about this to their support team and I haven't got an update for 3 days.
As I investigated these guys have a bunch of people working from cheap countries (Vietnam.)..
The website give me the CV critique with details and very helpful advice.
The critique bring me a new ideas for upgrading my resume to new level.
I believe most of us think that our CV was good enough until we use this service.
There are always room for improvement, they helped me do that, thanks you
In general the service was really good. Fast efficient and delivered on time. In these hard times of high unemployment everyone need to stand out. Get noticed. Also be able for their skills to be transferable and adaptable. A preference of career had to be selected with a specific title. I felt there could have been more flexibility. In general I am pleased.
Even though I was recommended based on a friends experience, I came into this relationship thinking I was going to be throwing my money away. After experiencing the back and forth with my writer over the course of the following week, my attitude slowly changed. No matter what question I was asking, he came back to me with thorough feedback, recommendations and an updated CV. I believe, from what I have as a final document, it was a worthwhile investment and I feel confident I am in a better position to market myself. Thanks A***!
Prompt, efficient and courteous service from start to finish. Revamped and refreshed my CV which hitherto had failed to shine with potential employers. The new version is far more relevant and focuses on my skill sets. Thanks Danielle
Submitted my cv for a review had the appraisal back!
Re read my cv looked at the options for payments thought it was expensive waited for a discount code resubmitted my cv 24 hours later! WOW.
Never needed any additional information bang on first time, wish I had done it earlier. Response to applications has tripled in 4 days. Well worth the money.
Horrible service. Templates are incredibly basic and unoriginal. A lot of the content provided by 'professional' was incorrect. It did not feel like we worked together to achieve a specific goal, my writer just did what she had to do. A lot of the feedback I gave was not implemented. Specific experiences that I value omitted, even after repeatedly asking to leave it on my CV, corrections regarding experience were not applied even though my writer said she would. Super expensive for the service that you get, not at all recommended
I had a big question mark and concerns on what should i get out of this service.
Once i read your first feedback on my original CV i think you hit the weak spot on my CV.
Tara was responsive, professional, understood the material and provided a high quality paper which only minor changes were needed.
Will definitely recommend!
Thanks
This was the cruise control of online resume makeover. I have worked with other resume services and they seemed to have fallen short of what I was expecting. TopResume transformed my resume into something I am very proud to submit. I'm the hero in my story (when it was actually Casey [my writer] who did all the heavy lifting.)
Celebrate with me! Within days, seriously days, of receiving my resume, I had submitted my resume and immediately received three interviews, two second interviews and a job offer.
Definite Return On Investment!
This is a scam. Don't be fooled by the free review like I was. It sounds promising, but what you end up with, is a horribly formatted dated template, filled with nonsensical, generic blurb. No effort is made to make the CV about you, it is just a mess of jargon. The questionnaire you complete will be ignored, my CV could be written for anyone. After weeks of complaining I got a second draft, this time by one of their more senior writers. This one was worse, with many spelling and grammatical errors.
I came to the service only with the pretense to build my curriculum. However, a few moments after I finished I received an incredible feedback with broad advices on how to improve the order of informations in my CV as well as present myself better.
One of the difficulties that web developers have seeking for job opportunities today is to show what they "makes". They are good as "doers" and with the feedback that TopCV offered me I was able to figure out this and see that I'm a "achiever".
All this for free. A outstanding experience. I totally recommend the service!
I recently got signed up for TopCV premium service offering of £219. After couple of day I got another email from them with new discounted offering of £25 to get thank you letter done professionally.
I was in tight spot, I though why not.
They took 7 days to come back. Cut story short - when I received the CV I was in shock to read the language and they also did a big mistake with dates of my employment history (they were not in any order).
I was not happy.
Upon requesting refund - they have stopped responding.
Now, I have no choice but to go to courts and my local bank.
Avoid these scammers if you looking to get CV reviewed.
Do not use TopCV. They give you the best writer for the review and then don't deliver - did not even read their own review when creating my CV. Did not read my supporting documents and they won't speak to you on the phone. Even basic grammar was wrong. I requested a refund and now can't get hold of them.
Very quick, fast service and communication was always there between myself and the person who took my order, all of my comments were taken on board and listened too.
I would highly recommended CV. Now to everyone who is looking to have a CV professionally written.
Extremely disappointed with the service. Cover letter did not make any sense at all and you could tell that it was not written by a person. Also felt that the CV writer didn't have a clue about what job I was aiming for. Do not use.
The service was absolutely impressive. My cv was totally re-written in such am incredible way that seemed not to be mine. Also the layout used was so clean and effective, with a great font. I'm totally satisfied by the excellent job done, much over my expectations.
Within less than 24 hours after submitting my resume, I have received a full critique pointing out my weaknesses and how to avoid the pitfalls when sending my resume to employers.
I highly recommend it for experienced professionals who are struggling to find their dream job.
I came back to job seeking after 10 years of employment and realised that my CV in it's current state was not up to standard for today's Job Market.
My tired out dated CV was transformed into a sophisticated and interesting document that used appropriate language to emphasize my skills and knowledge, while keeping the essence of who I am and my way of working.
After receiving the first draft, there were a couple of areas that I disagreed with. After highlighting these the final result was a perfect portrayal of my skills, experience and myself as a person.
Very positive experience. The TopCV portal is a friendly easy tool, I liked it! My CV was undoubtedly improved, with a good and appropriate vocabulary.
Room for improvement: the dialogue with the person who writes your CV. Sometimes it seemed to be an automatic reply. And instead of accepting all suggestions for a change, the writer could say: no, let´s not do that because this will cause a red flag etc. I think the communication was an issue.
So, I felt I had freedom to suggest edits but I felt a bit unhappy in the end when I was told that the modifications would diminish the overall effectiveness of the CV.
But it is a service that I highly recommend.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq