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TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
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There is no page with excellent service and fast shipping!? Except TomTop.
Shipping fast, delivery fast what more can you ask for
Fantastic promotions, great deals, interesting products and commitment.
A store you can trust! I recommend you visit the store for yourself and buy some stuff.
Bom dmais da conta, recomendo, qualidade de serviço é ótimo atendimento ao cliente. Vale a pena conferir as promoções e ótimos preços
I purchased GPS from Tomtop. But it did not work. I wrote many e mails but no positive response and only asking me to wait
I would like to leave my honest review from shopping at Tomtop. I recently purchased an smartphone Xiaomi Mi6 and the product was delivered fast and in very good package.
I'm extremely happy with the purchase and the store, I recommend shop at Tomtop.
Карта пришла обычной почтой за 12 дней, При подключении к компьютеру через карт ридер-показало ёмкость 28 гб, сразу усомнился в подлинности карты и решил проверить на официальном сайте SanDisk, подлинность подтвердилась, поменял картридер и протестировал-всё хорошо! Map came regular mail for 12 days, when connected to a computer via card reader-found capacity 28 GB, immediately questioned the authenticity of the map and decided to check on the official website of SanDisk, the authenticity was confirmed, changed the card reader and tested-all Ok!
Very fast delivery to France, only 2 weeks. Good package. The cheapest website I found: I received my Mavic Pro for only 800. Very nice quality. I recommend Tomtop!
Everything in perfect condition, and the best treatment.
I can not find any negative points. The product is as described. I will buy again without hesitation
Waited 2 months. Did not get my product. Tried to contact them, and received no replies. They keep sending me junk mail to buy more from them but no replies about my previous orders that I didn't receive
Great site where to buy material at great prices, fast shipments and seriousness in communications, Great site where to buy material at great prices, fast shipping and seriousness in the communications, I bought various things on their portal and they turned out to be very efficient, I recommended the site to all my friends, my next purchase will surely make them
Nice and usefull products for low prices, nice and usefull products for low prices, nice and usefull products for low prices, nice and usefull products for low prices
I made an order and got all the goods according to the site. I recommend!
My package was mailed through many countries, everything got!
One of the best stores I have ever bought, nice prices, payment installment of purchases for Brazilians, and a good variety of products, I recommend to everyone.
Exelente site, comprarei sempre. Mto barato e satisfeito com o atendimento e suporte,
Pagamento parcelado e seguro.
AMO DEMAIS ESSE SITE, MUITO RESPONSAVEL!, FIEL, NÃO TENHO MEDO DE COMPRAR COM VOCÊS!, JÁ RECOMENDEI PARA TODOS!, MELHOR SITE CHINÊS!
I have bought a number of items from Tomtop ranging from mobile phone, projector and music equipment. Everything has been as described, well packaged and arrived within a few weeks of ordering, sometimes faster. The fact that they accept Paypal is a big plus for me in choosing to shop with them.
Tompop website is the best website to buy on the Internet, Congratulations to the TomTop site team, since I have already made several purchases on the site and never had problems.
Tudo como esperado, e muito rapido, tive problemas em uma das entregas, mas fui reembolsada e o novo pedido ja foi enviado.
Sehr guter Shop, schelle Lieferung, guter Preis und schneller Support!
Jederzeit wieder, vielen Dank!
Liebe Grüße Christian, Austria
This place is good and trustworthy, My money got refunded,
I have ordered product and got canceled due to no stock available was little dissatisfied and confused at that time and later money got refunded as per they given and expected time
Thank you very much to entire TOMTOP team
Dear customer, we have already applied refund as you requested, now the boss is verifying this application, you will got the money back in 10 days.
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, please kindly let me know your order number and email address, i will check for you and help you to solve your problem as soon as possible.