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TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
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My mini keyboard is awesome. When I wanna type a message, I can type using my mini keyboard anywhere even far from my laptop. It is so convenient.
Comprei excelentes produtos no site Tom top, produtos com qualidade, entrega rápida recomendo! Na minha opinião o melhor site de compras da China, ja virei cliente! Os produtos chegam rapido e tem boa qualidade, sem falar nos preços baixos!
I bought two Fidget Spinner Light, for my nephew, ours surpeendido by the quality and finish of the product, besides being an excellent product for gift. Many thanks to the entire Tomtop team!
I look forward to receiving my new products purchased from this great store.
Tomtops goods have always been first class lower prices than anywhere else that I have tried. The service is excellent and their postal is far faster than anywhere else. I hope for many more years as a customer of theirs
Great Website to Buy
The products match the description, fast shipping. Could be faster on answers your clients.
Nice item and fast shipping. No problem at all so far. I will recommend this web-store to anyone, anywhere, anytime.
I'm really satisfied with my last to Tomtop shopping. I bought RC modell cars with 60% price sale. World best price from euro warehousing / no tax /. So I1m really satisfied
Great item and fast shipping, would buy again from this site, nice doing with the store Efficient delivery. Good experience with this company
I bought from them several items.
All came quick, and they work without any problem.
I didnt knew them, but i found new recommended seller!
Recommended!
Perfect customer service and online support by chat channel. Willingness and speed of execution. My mistake in an order was solved very willingly and quickly by Runa - support representative.
I can fully recommend.
High speed shipping great!
Smooth transaction, great seller and communicator. Shall do business again.
I have purchased sender and receiver for tour guide at a good price Products received within the terms, perfectly working and corresponding to the description.
Tomtop is a very good surprise: very well organized, a lot of good products for drones, with good prices and with quality.
Good experience to buy in tomtop. The sellers are correct and the product are very good. It is the best way to buy in nice conditions.
Why only now I'm hearing that the system has problem. Yet in your previous email you guaranteed me that it will take 3 days. Now it's about 10 days.
Beside that you can't just keep someone money for 15 days plus the one 15 that I was waiting for my goods. Meaning you keeping my money for a month. Did you know that I could have make some interest in the bank.
Wake up people. If your service is pour the least you can do it's to make sure you give people money on time..
Bought a product, it never came. They´ve blocked my email, wrote "Have a nice day" on their support chat - never answered to my complain, and now they won´t answer me on messenger and the deleted my message on their facebook page AND blocked me. Reported them to consumer.gov
Dear customer, please kindly let me know your order number and email address, i will help you to solve your problem and update you once a solution is worked out so please inform me at least the order number as soon as possible.
Efficient customer service. Very interesting discount provided.
Efficient delivery. Good experience with this company.
Good service speedy post, you get the item you pay for. I have been using them for years and have never had a problem. And I have bought mobile phones from them.
если хотите всё честно и без проблем - то Вам на TOMTOP
TomTop (tomtop.com). Всем рекомендую этот магазин, если хотите сэкономить
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, please the refund my delayed by some system errors, i am not sure when exactly the money will return but i will last too long, never will last over 15 days.