Recomendo o site a todos! Fiz uma compra e adorei meu produto. Chegou muito rápido. Comprarei mais produtos.
Questo sito è fantastico. Spedizioni puntuali gratuite ed affidabili. Consiglio a tutti di comprare su tomtop
Супер! Сделал 4 покупки (3 телефона и автомобильный видеорегистратор) и доволен! Доставка быстрая, трек отслеживался
Son muy buenos yo todas las veces que he comprado ha llegado el artículo en buen estado y sin problema
Comprei cartões de memória corrompidos, eles rapidamente resolveram o problema com reembolso. Sim, eu recomendo a tomtop.
Adorei, perfeito, recebido conforme combinado, recomendo a todos. Site muito bom. Tempo de remessa adequado, chegou antes do esperado.
Заказывал там телефон, правда попал под конец акции, думал все-конец. Но меня успокоили и сообщили, что обязательно вышлют-так и сделали.
Excelente atendimento, ache tudo ok, estou recomendando o site para todos os meus amigos. Entrega efetuada em prazo hábil e bem embalado.
Es una empresa seria, cumplida, con excelentes productos, buenos precios y envío oportuno.
La recomiendo.
J'ai commandé à plusieurs reprise chez Tomtop et les articles sont expédiés rapidement, bien emballés.
Je recommande ce site.
Заказывал наушники через купон, вышли вообще дешево около 19 центов, товар пришёл очень быстро заказом остался доволен!
Possui ótimos preços. Entrega garantida. Apenas o suporte ao cliente que precisa ser mais prestativo.
Esselente atendimento tomtop gostei muito de compra nesse saite adorei espero que outros gostam também
Muito bom comprar na Tomtop, excelente experiência de compra, e satisfação garantida. Recomendo a todos
Atendimento excelente, muito atenciosos.
Entrega relativamente rápida (a demora maior é, na verdade, depois que chega no Brasil).
Otimo Site de compras, recebi meus pedidos na minha residencia, apos conferencia tudo ok, eu recomendo
Comperato diversi articoli, sempre trovato bene... Aquistando dai siti europei niente dogana, Grazie Tomtop
Todas as comprar realizadas com sucesso, recomendo a todos os produtos dessa loja o melhor de tudo sempre tem varios descontos
Já comprei por varias vezes e não me arrependo.
Vou continuar comprando. Remendo a todos.
Site realmente seguro. Produtos de excelente qualidade.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.4 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.