Fácil comprar, produtos e serviço ao cliente excelentes. Recomendo.
Produtos de boa qualidade a preços muito bons, muitas novidades e promoções excelentes.
Ótimo site. Tenho várias compras e todas chegaram no tempo. Espero que continue assim. Tenho várias compras a caminho. Quase todas registradas e a demora fica por conta do correio mesmo.
La descripción del producto iba acompañada por comentarios, imágenes y vídeos de compradores anteriores, lo que aumenta tu confianza en el producto elegido y la experiencia de compra en la tienda.
Tudo que precisamos sem sair de casa e com preços ótimos e tudo ao nosso alcance e de ótima qualidade, site confiável e recomendável, obrigado a toda a equipe da tomtop.
Sono completamente soddisfatto degli articoli acquistati grazie sono un cliente da molto tempo e tutto è in regola arriva dopo un po di tempo ma dopo si rimane contenti di tutto
Tres pedidos recientes a Tomtop. Muy satisfecho con los precios y con el trato. Correo certificado con número de seguimiento. Muy bien embalado. Gran calidad de los productos.
Recebi o produto lacrado, até tudo certo, quando fui instalar o mesmo não está conectando quando ligo a chaves do carro. O fabricante não testa seus produtos não?
Comprei um celular chegou do jeito que eu queria. Recomendo na minha opinião site muito bom, a unica coisa ruim e a demora o resto e o resto e so esperar
Muy buena web de compras
Todo lo que compre llego sin problemas y a tiempo. Todo era exactamente lo que pedí sin sobresaltos ni engaños. Excelente web.
Todo muy bien tanto el articulo que compre que es igual al que viene en su pagina como el transporte, yo compre en el almacén de Alemania y me tardo muy poco en llegar
Satisfais de tous les produits commandés sur TomTop. Service clients très professionnel.Je recommande à tous les internautes de faire une petite visite sur site web TomTop.
Eu recomendo é um ótimo site para suas compras com um ótimo atendimento e fácil acesso aos produtos e serviços. Agiu na entrega é e produtos de qualidade
Заказывала на сайте 3 раза, чехол для планшетного компьютера, наушники для xbox и палетку теней 120 цветов, всем очень довольна. идет примерно месяц, во второй раз бесплатно дали трек номер.
Заказывал 2 телефона в TOMTOP. Магазин отправил оба заказа в течении двух дней. Порадовала и скорость доставки в Украину всего 2 недели. Качеством товара доволен. Буду заказывать еще.
Bons preços, bom atendimento pós-venda! Já estou na minha segunda compra, tive um problema com os correios do meu país, mas a loja me atendeu prontamente oferecendo uma solução. Recomendo!
Хороший магазин! Хороший сайт! Я доверяю! Покупки доставлены в срок и в целости! Качество товара тоже радует. Поддержка клиента вплоть до доставки товара!
God handel, hurtig levering. Hjemmesiden lovede gratis forsendelse indenfor 10-20 arbejsdage, pakken kom efter 9dage- perfekt.
Everything OK. Quick delivery.
Има много евтини неща, Но понякога много закъсняват, чакал съм 75 дни. И никой не отговаря на въпросите ти, много лошо. Не мисля че ще пазарувам повече от тях.
Ho acquistato una batteria originale per uno Xiaomi mi Drone 4K, prodotto arrivato in condizioni perfette. Prezzi molto competitivi, tempi corrispondenti e attenzione al cliente. Consigliato
Bonne expérience. La commande a été effectuée sans encombre. Livraison rapide et communication efficace avec le vendeur. Produit correspondant à mes attentes. Merci.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
Dear Alber A,
I have verified your order information and sent our solution to your email alber.vendas@gmail.com.
Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,
Yeri