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Tmart.com

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California
1 review
129 helpful votes
Follow jamy w.
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Stay away from Tmart.com and learn from our experience, you don't have to lose your money to learn that Tmart is a fraud.
We tested Tmart by ordering several items exactly 25 items, and none of the Item was delivered on time and none was as specified in Tmart's ad. Beside Tmart employees proved to be dishonest and too far from dignity.

Date of experience: October 29, 2013
GB
1 review
1 helpful vote
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The item turned up but took longer than the 25 working days to arrive to the uk. I have brought stuff from china before but never had to wait 20 days. However, it was a good price. They gave me a gift card (for the same value as that item was) and i had to use the card during the following month. So, generally i am satisfied with the work of Tmart staff and Tmart.com.

Date of experience: May 26, 2014
Wisconsin
1 review
2 helpful votes
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I bought a Wireless Bluetooth Headset with MP3 Player last months, as a gift for my husband. I thought this would be something he could really use and a new toy for him to play with! My husband is definitely a hard-core gadget person! He loves to surf websites for the coolest or the most useful thing he can find. Looks great!

Date of experience: January 20, 2014
Washington
1 review
120 helpful votes
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Horrible!
July 3, 2014

Horrible! Battery ordered - never arrived.
Tmart asks for a "proof to prove your package was lost, which is a proof in the format of PDF with official seal"
Sure, I'm going to get that from the US Post Office...
I'll never shop/buy from these guys again, and I would advise all others to avoid this site and others like them.

Date of experience: July 3, 2014
Australia
1 review
2 helpful votes
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Great Product
November 24, 2016

I have bought a lot of things from Tmart. The goods have always been of a very high quality. I had to return one item. A camera that would only work in China. They were very good and cheerfully refunded my money.

Date of experience: November 23, 2016
Malta
1 review
128 helpful votes
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BE AWARE!
November 12, 2013

BE AWARE!

Don't be fooled by any of the "Positive" reviews in here, they are all written by Tmart themselves!

Once you have shopped with them, you will understand why we all hate them and wish they would get shut down immediately.

Try and take a look at last 10 positive reviews, all written by Tmart.

This is how you can tell:

1. Full of spelling mistakes

2. All reviews starts with which product they bought

3. In all the reviews they mention that it has been bought on Tmart

4. Each review has a lame story attached

5. And they all end with how happy the customer is for the product

Tmart is just a bunch of Chinese idiots, who think the rest of the world is as stupid as them!

Save your time and money, and learn from our mistakes!

Date of experience: November 12, 2013
California
1 review
1 helpful vote
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I bought a great little mp3 player from tmart, BUT only problem is that when plugged into usb to charge it is upside down.
I live in the USA, Los Angeles, products are shipped from the U.S. warehouse, So I received my package after four days.

Date of experience: February 27, 2014
Pakistan
1 review
143 helpful votes
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Tmart.com Sucks
May 27, 2013

Tmart.com Sucks.

I have ordered for a cell phone and submit all verification picture which they require. After 2 days i got email from Tmart.com that there is some problem with your payment. While my payment were charged successfully. I lost my 35$ which is (Transaction and refund fee). Don't ever deal with Tmart.com

Date of experience: May 27, 2013
Australia
1 review
3 helpful votes
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I am thinking of placing a order of $100 mostly camera accessories and what not and i was wondering if there is any risk involved or is this site reliable? I have looked at some other reviews and there are lots of people saying bad things and good things about Tmart! Someone help me

Date of experience: December 8, 2013
Spain
1 review
1 helpful vote
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I don't get all the negative reviews, shipping is not the fastest, we all know that, but it's free. You are given the option to pay for additional and faster shipping services. Also, the quality is good, and the price of most items is really low.
Customer service doesn't have a problem with returns, or money back, or helping you with the issue you may have.

Date of experience: December 4, 2014
Ukraine
1 review
0 helpful votes
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The site is good
December 5, 2014

The site is good. He, like other sites - has its disadvantages. I am a customer of this site for more than 2 years. During this time there were no serious problems. There were delays with delivery, but usually everything came on time. Occasionally there are good discounts on some products. Overall, I can advise this site, especially during discount.

Date of experience: December 5, 2014
Arizona
2 reviews
8 helpful votes
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Not so long ago i was in doubt about this purchase. But after i received it, and overlooked it i can tell you it is a great watch cell phone for beginner, it has everything you need to start with, and i would recommend it to everyone who likes it too. I will definitely order more of their products.

Date of experience: November 20, 2013
Canada
4 reviews
179 helpful votes
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I placed an order a week or so ago and they said they would notify my via email when it was being sent usps. I had to check on their site and it said that it had been shipped but the number that they gave to track does not work I pray I get the 2 orders. I think that is is risky to trust this site even if it seems like such a great deal!

Date of experience: October 12, 2011
Florida
9 reviews
90 helpful votes
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At first I was hesitant about this site, but I tried them anyway and was pleasantly surprised. I used tmart to dropship a product I found for a customer of mine and did not have any problems or complaints from the customer! Will use again!

Date of experience: October 15, 2013
Canada
1 review
1 helpful vote
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Tmart.com is an online store with the most affordable prices -. Gadgets, toys, gifts, you name it They have been quite known for their unique products They also provide world wide free shipping which is really cool since most of the time,. Shipping is expensive! This is why if you're looking into shopping for the most affordable gadgets, Tmart.com is definitely somewhere you should check out. If the packaging is more compact point, it is very good.

Date of experience: March 5, 2014
Illinois
1 review
10 helpful votes
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Forgot to send one of my item, and finally tmart refund its price to me soon, it is ok, not so bad. I received the other three products, very fast, received the day before the birthday of my daughter, she was very satisfied with them.

Date of experience: December 5, 2013
Florida
1 review
1 helpful vote
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Thanks T. Mart, you've refunded honestly and I am very happy about it! Very nice people working in there ;) I've received 2 products that got broken in few seconds of me doing nothing, and they refunded! Thanks. :)

Date of experience: March 19, 2014
Minnesota
1 review
0 helpful votes
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Satisfied
March 10, 2017

I often order from Tmart and like their products and service. I couple times received product that was damaged by postal services and receive very quickly replacement of the damaged goods.
Love this place.

Date of experience: March 10, 2017
New Jersey
1 review
133 helpful votes
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This site is a scam
November 13, 2013

This site is a scam. If you look, all the positive reviews on here are written by the same person(s), as they all have the same distinctive writing style. I don't trust scammers, and if their emails show up in my Spam folder, I'll put them in the TRASH where they belong.

Date of experience: November 13, 2013
Sweden
1 review
1 helpful vote
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I received my order Star Laser Projector Cosmos Light Lamp yesterday. Very fast shippment, excellent custom service.And The price is really competitive, you can get 3 pieces if you win the order,the rotation of the planets is not always smooth and could be worked on at the manufacturers end. I will continue to buy other items from Tmart. Thanks!

Date of experience: March 30, 2014

Overview

Tmart.com has a rating of 2.4 stars from 1,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.

service
171
value
161
shipping
167
returns
139
quality
159