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Tmart.com

How would you rate Tmart.com?
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Canada
1 review
1 helpful vote
Follow Francis B.
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Now, I have a palette! :D It's my first blush palette and it's from Tmart.
Tmart is where you can find almost everything you need from beauty, home, electronics, and other essentials. The best thing about their online store is that, they ship to the Philippines and guess what? It's free! I also found lot of items from their store that are sold at higher prices here in our place (I mean, higher!)

Date of experience: March 8, 2014
Ohio
1 review
1 helpful vote
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The product I chose was a USB Flash Drives which costs $8.39. This was a fun shape, they had quite some more options of shapes if you’re looking for specific ones. They do offer a lot more variety in USB if this isn’t your style and the best part is free shipping worldwide!

Date of experience: March 17, 2014
Texas
1 review
7 helpful votes
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This is an endorsement with a few gotcha's:
September 24, 2014

This is an endorsement with a few gotcha's:
You get the lowest prices you can find anywhere, really
And their service is actually decent, I had a faulty product replaced, no questions asked.

But, in order to have those low prices, the quality of the goods is fairly low (you get what you pay for) and the shipping takes around 4-6 weeks (for Denmark at least).

Date of experience: September 24, 2014
Netherlands
1 review
2 helpful votes
Follow Cheny z.
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Tmart is a site that is a little bit like Amazon in my opinion. It has a little bit of everything from Beauty, Fashion, DIY, Photography to accessories. Prices are very reasonable too so if you fancy a little bit of bargain shopping then have a little browse. The lace shorts I have on can be found there and costs just £6. Very cheap and comfortably.

Date of experience: June 19, 2014
Texas
1 review
497 helpful votes
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Never received my order, It was ordered May 26,2014. Today is October 28,2014 no sign of my purchase. I previously placed an order in April 2014. Received 2 of the 3 items, asked about the missing items from the past and current order. I wanted a refund from the first missing item but instead talked me into getting credit in exchange for sending my second order for free, I agreed Status on my second order: Customer service said that they shipped the second order but they needed a signature and no one home to sign for the order so it was sent back. Now they want more money for shipping. No notice was placed on my door from the post office here United States. Why would they need a signature if I never pay a high price for shipping. My previous order I received the two other items were shipped individually, one being the exact same item this dispute is about and no signature was required.

Date of experience: October 28, 2014
Netherlands
2 reviews
8 helpful votes
Follow Saly A.
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The product I chose was a wallet which costs $8.39. This was a fun wallet with the design of an American flag; they had quite some more options of flags if you’re looking for specific ones. They do offer a lot more variety in wallets if this isn’t your style and the best part is free shipping worldwide!

Date of experience: January 9, 2014
California
2 reviews
121 helpful votes
Follow morene s.
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Tmart is fake, fraud and scam. It is a group of liars & thieves who are scammers, they count on the false advertisements and fake positive reviews written by tmart associates to get their customers.
I did not receive my item and my credit card was stolen by tmart customer service.
I advise you do not go near Tmart.com it is a scammer

Date of experience: February 20, 2014
California
1 review
4 helpful votes
Follow Ida L.
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Unwrap the parcel easily! Fortunately, my Xiaomi Bluetooth 4.0 Speaker was protected well in the delivering progress. The design and quality are very good as my expected, the effect of stereo will be tested recently, and we'll see...

Date of experience: May 18, 2016
Texas
1 review
113 helpful votes
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Bought ipad mini cover
February 14, 2014

Bought ipad mini cover. $#*!ty product and $#*!ty customer service. They just email and give nonsense responses and tries to avoid the complaints of their bad product that does not fit properly. Its one thing to have a faulty item, maybe one out of a bunch, which is understandable. But stick by your business practice and follow through with delivering a working product. It's never the money you loose, it's the time and trust of their customer service and frustration that they allow to happen.

Date of experience: February 14, 2014
Australia
1 review
1 helpful vote
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The package was received in a week and the quality is really good. I used them and believe it or not, not one bit of hair was left on my face. Sometimes, it takes a few uses to get rid of any lose hair but all the hair on the brushes stayed in tact.
I would definitely recommend the purchase of these brushes. I was surprised by the quality and the turnaround time. You could be paying hundreds for a set of brushes but these are only $17 from Tmart.

Date of experience: March 11, 2014
Illinois
1 review
21 helpful votes
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I adore watch From tmart deals shopping, to the extensive reviews of sellers, to the competitive pricing- it's hard not to do all my online shopping here.
I've had great experiences with tmart, and when one of their sellers did not come through on a product for me, tmart was extremely helpful.

Date of experience: December 2, 2013
North Dakota
1 review
124 helpful votes
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Shady, very shady
December 9, 2013

Shady, very shady. Stay away and avoid! Placed my order in hopes that it would be shipped in 24 hours as disclosed on the website. Never happened and my order is still in "held status" after three weeks. Getting the runaround from their live customer support day after day with false promises. Cancelled my order immediately as should you! #Warned

Date of experience: December 9, 2013
Illinois
1 review
1 helpful vote
Follow Sidney A.
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Tmart is the third order I've placed here and every time I've gotten my shipment ahead of schedule. This site is a great help for a novice like me when it comes to getting the right product for what you need. I will use this services again and again.

Date of experience: January 9, 2014
Germany
1 review
7 helpful votes
Follow Arutiun M.
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Great website with a lot of cool devices and good prices. I ordered two items for my Apple devices and all of them I got in time and without any problem. All who write that it's all fake reviews probably has problem with their business or something. Because you can try to oder something and then you'll remember my review.

Date of experience: September 19, 2014
Arizona
1 review
476 helpful votes
Follow Michel C.
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I purchased a gooseneck kitchen faucet in January 2014. It was stiff to turn on and off but I thought maybe it was because it was new. About 2 weeks ago I went to turn it on and the handle just flopped and I no longer could get hot water! I am alone and very easy on my belongings. My prior faucet was over 10 years old. It still worked but was leaking and I wanted was a gooseneck. It's obvious this was faulty manufacturing, but because I'm beyond the 180 warranty they're unwilling to replace the faucet. I will never deal with Tmart again.

Date of experience: November 6, 2014
Tmart T. Tmart.com Rep
over a year old

Dear Michel C.

Sorry for the inconvenience we caused.
Would you mind sending the details to us at Service@tmart.com?
We will do our best help you solve the problem.

Thank you for your patience and understanding.

Best wishes,
Tmart.com

Florida
1 review
122 helpful votes
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These guys are crooks. I was informed at check out shipping would be 3-15 days. Turns out according to their policy it could take up to 45 days. When I contacted the they told me things such as local traffic or weather could affect delivery times. Give me a break. I told them I wanted to cancel it and they wanted to charge 20% re-stocking fee. They are a complete scam.

Date of experience: July 2, 2014
Massachusetts
1 review
0 helpful votes
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Since I have been a customer with TMart here in the US, they have been spot on for me. The China deliveries does not really take that long.

I had a China order sent air mail to me recently, how spot on is that. Now I'm not saying they ship all orders airmail, but it shows what a reliable company TMart is. I for one give them my 5 star approval.

Date of experience: August 15, 2016
Alabama
1 review
1 helpful vote
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I have placed several separate orders with Tmart over the past 6 months. All of the items eventually arrived and in good condition. I was pleased with their prices but their shipping is SLOW. I have waited up to a month on delivery on some items and others have come in one week. I will continue to purchase from them but not for items I may need right away. Things I need immediately I will buy from another supplier. And yes, they are hard to get to respond to emails.

Date of experience: January 27, 2014
Mississippi
1 review
122 helpful votes
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Tmart is HORRIBLE...
I ordered a Plantronics Bluetooth headset from them on May 8,2014 and its now July 15,2014 and I still have not received it. I contacted them via email... they did not respond. I went to live chat and they claimed it would take a very long time. They are clearly scammers... My advice... don't waste your time with them.

Date of experience: July 15, 2014
GB
1 review
122 helpful votes
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This firm is a clever scam. Stay away. I ordered a child's tablet at the beginning of June. They claim to have delivered it last week, which is past the 45 days their staff tell me (after I ordered it) that 'shipped in 24 hours' actually means. Now they tell me that if I can't prove that it hasn't been delivered they can't do anything. No idea how to prove something hasn't happened. Buy from the UK - I have now done this, same product, same price, delivered by the Co Op next day!

Date of experience: July 23, 2014

Overview

Tmart.com has a rating of 2.4 stars from 1,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.

service
171
value
161
shipping
167
returns
139
quality
159