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Tmart.com

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Malaysia
1 review
0 helpful votes
Follow Brenda M.
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Thanks for your free gift; it seems nice. Although it took me 12 days for me to get my item.

Date of experience: November 21, 2013
Arizona
1 review
0 helpful votes
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The clock I have received worked well so far. I think I will come tmart again

Date of experience: January 12, 2014
Singapore
1 review
8 helpful votes
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FAILED TO MEET PROMISE TO DELIVER IN 2 WEEKS. HAD TO CANCEL ORDER AFTER 3 MONTHS OF WAITING. MOST DISAPPOINTED. HAD TO ORDER FROM OTHERS.

Date of experience: December 25, 2017
Tmart T. Tmart.com Rep
over a year old

Dear customer,
Please accept our apology for this inconvenience caused.

We find your order#171029NRF4BL was returned to us by your local post office for unknow reason.

And it is regret that the reship item is out of stock.

So we had help you cancelled it for refund.

Thanks for your understanding and support.

If you need more help, please contact with our online support in your free time:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.

Massachusetts
1 review
0 helpful votes
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The prices are good although their Tmart points earned are useless

Date of experience: December 1, 2016
GB
1 review
0 helpful votes
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Nice Seller
April 20, 2015

I like shopping by TMART, because I can find there almost anything I can imagine for affordable prices.

Date of experience: April 20, 2015
France
1 review
0 helpful votes
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Great feedback
May 24, 2017

Very good feedback from the customer service they very professional...

Date of experience: May 23, 2017
Illinois
1 review
425 helpful votes
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When they ship products, they are ok. Sometimes they don't ship, don't tell you why but tell you the items will ship in 2-3 days, for THREE MONTHS!.

Date of experience: December 5, 2014
Tmart T. Tmart.com Rep
over a year old

Dear Tom,

We are sorry that let you waiting for so long time.
We check the item you ordered is still out of stock so we couldn't ship to you in time.
Hope you understanding.
We will feedback this situation to our shipping department and ask them to improve the problem.
Thanks for your patience and support in advance.
For any inconvenience, we apologize to you sincerely.

Best wishes,
Tmart.com

California
1 review
0 helpful votes
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Good prices and good customer service
April 14, 2015

"Great store with big veriety on RC hobby items.
Good prices and good customer service"

Date of experience: April 13, 2015
Florida
1 review
0 helpful votes
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Batteries received
January 12, 2014

Batteries received. All right. I'm pleased. The prices are so cheap on Tmart, I really love it.

Date of experience: January 12, 2014
Georgia
1 review
2 helpful votes
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Ordered 9/15 and have yet to see my merchandise. Enough said!

Date of experience: October 20, 2013
Netherlands
1 review
1 helpful vote
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Everythinge as described or better.
April 28, 2015

A great sharpener... better than expensive sharpeners out there. I just love it...

Date of experience: April 28, 2015
Indiana
1 review
0 helpful votes
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Like Tmart
April 22, 2015

"the treatment is very professional'm entirely satisfied highly recommend this store"

Date of experience: April 22, 2015
1 review
0 helpful votes
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Works Well
April 14, 2015

Worth buying. As for now, I am absolutely satisfied with my purchase. It works like a charm.

Date of experience: April 13, 2015
Saudi Arabia
1 review
0 helpful votes
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Excelente
April 21, 2015

These are so great for my nail art. I'm happy with the colors I received.

Date of experience: April 21, 2015
California
2 reviews
9 helpful votes
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Defective item
October 3, 2016

I have been trying to return a product with no luck. Where is customer service

Date of experience: October 3, 2016
Tmart T. Tmart.com Rep
over a year old

Dear Customer,

Sorry for the trouble.

Could you please let us know your order number? We will check the problem and help you with it.

Thank you for your assistant

Best regards
CS Team of Tmart.com

France
1 review
0 helpful votes
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Great value!
May 5, 2015

Bought one tmart item as a gift for my son. He loved it. Great!

Date of experience: May 5, 2015
Netherlands
1 review
2 helpful votes
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Wonderful product!
May 5, 2015

Great product worked perfect! Everything went smooth, I would definitely recommend this site.

Date of experience: May 5, 2015
Australia
1 review
1 helpful vote
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Excellent product and Seller. A pleasure to do business with.

Date of experience: December 15, 2016
GB
1 review
1 helpful vote
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Very impressed with the site. First time online shopping. Easy access. Love this experience.

Date of experience: December 17, 2013
Germany
1 review
1 helpful vote
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Worth the Money
May 7, 2015

Good site for low Prices! Excellent online chat service. All around great experience!

Date of experience: May 6, 2015

Overview

Tmart.com has a rating of 2.4 stars from 1,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.

service
171
value
161
shipping
167
returns
139
quality
159