Tmart.com

Purchased a cosplay wig. Fast shipping, good product, everything as stated in description. I am very happy with this transaction.

I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... maybe cheap plastic things like cd holders and make sure they aren't priced over $5. The quality of products here are like the stuff found in claw machines in children's arcades. If you are a mannequin and in need of that shiny $5 gold watch to go with that shirt than be experimental and go for it.

PS. Don't order more than one item at a time that way your never out more than $5.
Here is a small translation chart for this website...

When they say = it really means this...
Minutes = hours
Hours = days
Days = weeks/months
Fast shipping = faster if you walk/swim to China
Free = how much money do you have?
Reliable = it will break soon if not already
Customer service = fake person/A. I. overdosed on drugs simulated chat box
We will fix it = add more problems
We will reship the item to you = Unfortunately it went down with the Titanic
Want you to be happy/satisfied = please buy more junk from us
100% money back guarantee = 100% guarantee you won't get your money back
Nice picture of product = nice picture of someone else's product
Thanks for your feedback = it's going into the trash
We apologize for all inconvenience = send more money
Sorry to hear that = send more money
Best regards = thanks for your hard earned cash
Please inform us your order number = so we can lose or delete it
I can't find your order details = here it is, oops down the shredder
I can check it for you = I need to go clubbing all night long!
Please let us know = don't bother us
Feel free to contact us = don't bother us
If you have any questions or comments = don't bother us
We will call or contact you = not in your lifetime
Please don't worry = you better worry
There is policy to protect the customer = Our policy is to steal lots of $$$
We will guarantee your rights and interests = I guarantee you have no rights here

I hope you found this helpful.

I received JXD388 Quadcopter for Christmas and it's been flying great. But in less than 30 days the rear left propeller stopped turning and the copter will no longer get off the ground. So I spent almost an hour on live-chat with Qiu Stacy on Saturday, Jan. 10th, and after sending a copy of my invoice and a video of the blade not spinning, I was told that the technician wasn't online and that they would email me Monday the 12th to address the problem. Well, Tuesday came around with no contact from Tmart. So I sent them an email asking for a response. Nothing. I've sent emails Wednesday and Thursday. Still nothing. Now it's Friday and we're going into the weekend again without any response. I can only conclude that their customer service stinks and that they have no intention of resolving my problem in any way---even though they offer supposed "warranties". I've very disappointed.

>>>Update: I just spoke with another person at Tmart (Zheng, can't remember the last name), and they were very helpful. Zheng told me that I was sent an email the 14th, and after we talked a bit, I realized that the email address that their response was sent to was that of my wife's---who had bought me to quadcopter for Christmas---and that email is now dead because of a problem related to my ISP (they're still trying to fix it). So Tmart DID send me the response as promised. And after talking with Zheng, I was able to resolve my issue. So I must retract my initial review, and change the one star to five. I am very please with Tmart's service at this point. Hopefully, all will go as planned, and I'll get a fixed copter.

Tmart has the worst customer service so far I spent 2 hours trying to get connected to online chat and when I finally did the person on the other end just ignored me they would not answer any questions or anything the only thing that they said was welcome to Tmart online chat my name is... I waited 20 min an that person never spoke to me, then I had to restart online chat again and waited for 45 min and the message in that window came up sorry we're busy go to home page. Really? That's the worst customer service yet.

Tmart products is very good however I feel that they're practices are questionable every time they have a super deal on something the site either crashes or there is a system error those preventing you from getting that deal, this happened to me few time and the recent one is this black Friday sales on November 27th I tried to buy the 7" tablet that was on sale and the system locked me out and it took way too long to wait for online help, and on November 28th after waiting 4 hours for the sale to start I was able to get two items in my shopping cart the tablet and mp3 player only when I went to check out would you know I got an system error message and it said site no available so when I finally was able to get back in the items were not in my shopping cart and off corse they were sold out, so once again after 1.5 hours waiting for online chat I get the message sorry we're busy go to home page.
I'm not sure what's going on but I'm starting to feel that this is done deliberately so people can't buy these items specially since you offer 3 of the items but have a 3 hours sale time if there are only 3 items why is the sale going for 3 hours?

Daina Brian PLS BE AWARE OF THIS COMPANY! THEY HAVE RIPPED ME OFF AND ARE REFUSING TO GIVE ME THE FULL REFUND PROMISED FOR THE DEFECTIVE ITEM THEY CHARGED TO MY MASTERCARD! I WAS NOT ALLOWED THE ADDRESS FOR RETURN UNTIL PROMISING I WOULD RETURN THE ITEM WITH INSURED POSTAGE INCLUDING A TRACKING NUMBER! THE DISPUTE PROCESS HAD ALREADY BEEN STARTED WITH MASTERCARD IN WHICH I WAS INFORMED I DIDN'T NEED TO PAY THE AMOUNT OWING FOR THE TRANSACTION WITH TMART AS MASTERCARD WOULD BE CHARGING THEM BACK. SHORTLY AFTER I RECEIVED A HUGE APOLOGY FROM ONE OF TMARTS REPRESENTATIVES WITH THE PROMISE OF MY FULL REFUND AND TOLD IT WOULD BE VERY MUCH APPRECIATED IF I DEALT WITH THEM RATHER THAN MY CREDIT CARD COMPANY. UNFORTUNATELY I FELL FOR IT OUT OF THE KINDNESS OF MY HEART AND CANCELLED THE DISPUTE. WHEN I RECEIVED AN EMAIL THAT THE ITEM I HAD SENT BACK HAD BEEN RECEIVED... TMART COULD NOT FIND ANY INFORMATION ON MY FILE. AFTER SEVERAL EMAILS BACK AND FOURTH... AND ME HAVING TO RESEND EVERYTHING... I HAVE NOW BEEN TOLD I WILL NOT BE ISSUED MY REFUND OF $16.91 FOR POSTAGE! NOW I WRITE IN HOPES THEY DONT GET AWAY WITH THIS WITH YOU! PLS FEEL FREE TO ASK ME ANY QUESTIONS IN REGARDS TO THIS MATTER AS I WOULD BE MORE THAN HAPPY TO HELP! REGARDS... DAINA BRIAN

I hear all your feedback and its pretty negative but I have to say I have been a dropshipper through tmart for about 4 months now and I have been very satisfied with the services and shipping, I sell the Jewelry and Childrens items so maybe that is the difference but I can tell you they do have a warehouse located in New Jersey and if the items are in stock there and ordered the shipping only takes about a week, if the item is out of stock at the US location then they will ship from China which takes about 3 weeks. I have had a few issues with damaged items and such and everytime I request a RMA Tmart sends the customer a new item with no issues and they have been great at refunding me when I do have a issue, its all about communication with them and knowing what you or ordering and making sure its located in the US warehouse. Also if an item is not located in the US warehouse but is in stock over seas you can ask them to stock it at the US warehouse - they usually dont have a issue with this if you plan to buy it.