business logo of Tmart.com

Tmart.com

How would you rate Tmart.com?
grey star
grey star
grey star
grey star
grey star
Kansas
1 review
1 helpful vote
Follow B W.
Unfollow B W.
Send Message
Share Review
Report Review

I have bought from Tmart several times. I've always been happy with the product and the
Service. I will definately buy from them again. The prices are very reasonable.

Date of experience: December 8, 2014
Illinois
1 review
45 helpful votes
Follow Dale W.
Unfollow Dale W.
Send Message
Share Review
Report Review

After I posted my first review, TMart responded with an explanation that covered only half the truth and did not address their poor business practice. Although I do understand their need to defend TMart, I can and have equally provided content from their own website that points to this order including two wireless, stereo, earbuds. They have access to this information. My backup data is clearly documented in the online chat conversation log. That they posted a one sided defense is offensive.

This was not a high dollar order so my issue is not the money. Consumers need to know what they are dealing with though. In addition to their one-sided response is the refusal for a refund. This even when I offered to send the product back (with a pre-paid RMA).

Again, beware with this site. In the past I did order some products from them that arrived on time and were correct. I've also had situations with them (orders not arriving for many weeks, etc) that made me not to order. In truth, as the prices were so good I was willing to deal with that. This particular situation generates a warning to all consumers as to what you might experience if ordering from Tmart.com

Date of experience: March 23, 2015
Tmart T. Tmart.com Rep
over a year old

Hi Dale W.,
On our web, you can see the details at"Package Includes":
1 x Bluetooth Stereo Headset
1 x USB Cable
1 x User Manual
1 x Ear-hook
Hope for your understanding! Have a nice day!

Best wishes,
Tmart Service Team

Hawaii
1 review
122 helpful votes
Follow Mehmet I.
Unfollow Mehmet I.
Send Message
Share Review
Report Review

I ordered three items in late August. A camera battery came but the other two items never did. I wrote them several times but got no answer.
Be very very careful...
M. ILHAN

Date of experience: December 2, 2013
Portugal
1 review
9 helpful votes
Follow Jupes W.
Unfollow Jupes W.
Send Message
Share Review
Report Review

I bought 32GB Verbatim USB Flash Drive Red for myself from Tmart. The flash drive works on Windows, Linux and Mac operating system. It supports Windows Vista's ReadyBoost feature which let us use USB flash drive as RAM to speed up computer. Cheap and Very affordable. Easy to use. This is convenient for me.

Date of experience: November 12, 2013
Japan
2 reviews
10 helpful votes
Follow shamo s.
Unfollow shamo s.
Send Message
Share Review
Report Review

I'm always on the move and tend to take my laptop wherever I go. I end up spending a lot of time waiting around for classes or at work, so having a mouse for these periods of extended use of my laptop is a must.
I decided to shop around for a cheap, yet usable mouse. My main requirements were the mouse being wireless, portable, durable, and nice-looking. I found this mouse on a website called TMart.com. Originally about $9, it is now on sale for $7.63 with free shipping.
I received the mouse in about three days through USPS and was pleasantly surprised by the mouse itself. Despite it feeling a bit plastic-y, it's lasted quite well in my backpack the past couple of days going to and from my office. Clicking and tracking speed is smooth and configurable through your system. The optical laser is very good – I was able to use it both with a mousepad and straight on my wooden desk. The USB adapter is tiny and sits close enough in the port to stay out of the way, but at the same time is easy to pull out when needed. There's a convenient little slot on the bottom of the mouse itself to store the USB adapter.

Date of experience: November 21, 2013
Washington
1 review
0 helpful votes
Follow sens s.
Unfollow sens s.
Send Message
Share Review
Report Review

THANKS TMART
April 16, 2015

I like to thank you for your excellent service. My order ******* was as stated, service fast and arrived in time.
I don't hesitate to recommend you with ma family and friends

Date of experience: April 15, 2015
Georgia
4 reviews
147 helpful votes
Follow Rebecca a.
Unfollow Rebecca a.
Send Message
Share Review
Report Review

TMART ARE CROOKS BUYER BEWARE
I ordered 2 toy helicopters for my kids from tmart and they only sent 1 (the other helicopter must be in the hands of the owner of tmart) and it was so poorly packaged that it arrived damaged. I started a claim with them and they have asked me 5 times what happened (I just explained to them exactly what you are reading here, it´s very clear), they are just waiting for me to get tired or forget about it.
I decided to warn others of the way they do bussines.
Just a word of advice if you want to but from tmart ¨DONT! Â

Date of experience: November 6, 2013
California
1 review
7 helpful votes
Follow Mitchel Y.
Unfollow Mitchel Y.
Send Message
Share Review
Report Review

You be the judge...
http://www.tmart.com/FG-100-Soldering-Iron-Tip-Thermometer-Temperature-Tester-Blue-Yellow_p*******.html
Compared to:
https://www.hakkousa.com/products/accessories/tip-thermometers/fg100-us02-tip-thermometer-with-certification-farenheit.html

They even use the instruction booklet from the real product. CROOKS! BEWARE!@@!%^

Date of experience: September 20, 2017
Tmart T. Tmart.com Rep
over a year old

Dear customer,
May be there has a big misunderstanding between us.

And we had double checked the describtions about this item on our website.

We find there is no advertise real product on it.

In contrast, you will see this notice at the end of the descrition:
(Note: This one is high quality copy model make in China, but our component is the same as the original as well as the functon, please rest assured if you want to find a Soldering Iron Tip Thermometer~ this one can work well for you. And the "HAKKO" logo will be removed from 4. 27. 2016)

Please check: http://www.tmart.com/FG-100-Soldering-Iron-Tip-Thermometer-Temperature-Tester-Blue-Yellow_p347334.html

If you need more help, please contact with our online support:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.

Philippines
1 review
3 helpful votes
Follow sdfj s.
Unfollow sdfj s.
Send Message
Share Review
Report Review

I have had Excellent service with Tmart... Great job you guys. I have already recommended Tmart to many of my family and friends. Looking forward to further purchases

Date of experience: December 16, 2013
District of Columbia
1 review
1 helpful vote
Follow Leo B.
Unfollow Leo B.
Send Message
Share Review
Report Review

Tmart website has electronic gadgets for as low as $1.99 shipped and the best feature is that it everything ships free worldwide, But quality is not the best

Date of experience: January 13, 2014
Netherlands
1 review
2 helpful votes
Follow Clara D.
Unfollow Clara D.
Send Message
Share Review
Report Review

Tmart offers more product for you to choose from and the good part is the shipping is also free worldwide! It is true that there is sometimes a delay with the delivery. But the price is perfect.

Date of experience: February 9, 2014
Canada
2 reviews
5 helpful votes
Follow Teresa G.
Unfollow Teresa G.
Send Message
Share Review
Report Review

Do not buy from this company. I ordered a few items well over a month ago and paid extra for tracking. Items still not received and when I attempt to track my order the status keeps changing. I contact on-line chat and they have no idea where my order is, they first say it takes 15-21 days, then they say 21-30 days, then they say 21-30 business days. They don't care. DO NOT WASTE YOUR TIME AND YOUR MONEY ON THIS COMPANY!

Date of experience: June 15, 2017
Tmart T. Tmart.com Rep
over a year old

Dear customer,
We are sorry for inconvenience caused and hear this bad experience.

For this problem you talked about, we help you search it on our system.

But it is regret that we do not find your order via your name here.

So would you please kindly tell us your order number for check firstly?

May be your package is an international shipping, so it will take more days for delivery.

But we will do our best to help you find it and give you a satisfied solution.

In order to be more efficient to solve your problem, you can also try our online service: https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.

Australia
1 review
5 helpful votes
Follow Anna L.
Unfollow Anna L.
Send Message
Share Review
Report Review

Bought a lamp on Tmart because of the prices, the product was very very flimsy and cheap quality. I would pay a couple times the price to get something that feels like a lamp.

Date of experience: April 23, 2015
Tmart T. Tmart.com Rep
over a year old

Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team

Belgium
1 review
124 helpful votes
Follow Ad H.
Unfollow Ad H.
Send Message
Share Review
Report Review

Do NOT repeat do NOT use this company. Unless, of course, you like giving away your money and receiving nothing in return. What a pain of a company to do business with. Never again.

Date of experience: September 20, 2013
Latvia
1 review
1 helpful vote
Follow Blue J.
Unfollow Blue J.
Send Message
Share Review
Report Review

I got a controller from this site, the delivery was a little slowly, but it is ok, the item is nice and pretty, doesn't feels like cheap, still working well now, I like it.

Date of experience: May 26, 2014
Wisconsin
1 review
119 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

I ordered 2 WLToys V959 quad copters. I received 2 cheap tablet PCs. They asked me for pictures of the quad copter AFTER I provided pictures of the tablet and shipping package. They said I must have bought that somewhere else because they wouldn't make that kind of mistake. The tablets were slower than rust,

Date of experience: July 23, 2014
Texas
1 review
1 helpful vote
Follow Janine A.
Unfollow Janine A.
Send Message
Share Review
Report Review

Tmart is awesome
January 6, 2015

Tmart is awesome. I got my package earlier than I expected! The Urban Decay lipstick I got was amazing and I really love it. So sad it has been discontinued. :(

Date of experience: January 6, 2015
Canada
1 review
0 helpful votes
Follow jeff s.
Unfollow jeff s.
Send Message
Share Review
Report Review

Highly recommended
April 20, 2015

"I had bought a bluetooth dongle via Tmart. In a short time I took my product. It? S very good and great product. I am very satisfied with it. Highly recommended!

Date of experience: April 20, 2015
Australia
1 review
146 helpful votes
Follow Romanee L.
Unfollow Romanee L.
Send Message
Share Review
Report Review

Hi,
January 10, 2013

Hi,

I returned this watchphone i purchaced from tmart it wasnt exactly what i was hopeing for and they have a 30 return policy, so off it goes in registered post and a week or so later im asking them have they receved the item? They say no and i check the tracking number which says its been delivered! This is registered post its got to be signed for so i know theyve recieved it but as long as they deny they recieved it they get away with it. So im screwed not only did i pay for the crap but i payed to post it back and now i got nothing but less money in my pocket. Do not buy from tmart they are as dodgy as they come

Date of experience: January 10, 2013
GB
1 review
1 helpful vote
Follow Spencer S.
Unfollow Spencer S.
Send Message
Share Review
Report Review

I received item 20 days. It all good condition. I looked many days for battery and i found the lowest price here in tmart. The quality is great and the shipping was quicker than I thought

Date of experience: April 18, 2014

Overview

Tmart.com has a rating of 2.4 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.

service
170
value
160
shipping
166
returns
139
quality
158