TJ Maxx

Brought a jacket to return 2 weeks after purchase Tags still attached and receipt in Tj max bag The cashier said the tag which was still attached all 3 tags was not the correct tag I explained that I tried the item on and it didn't fit I put it back in the bag with the receipt She said it didn't matter the tag didn't match the item and it was at her discretion whether to except a return or not I explained it again the tag was still on the item and the receipt matched the tag She said again I will not take this return and went to the back room Me in total disbelief asked for her name The young cashier afraid to give me her name called her to come back to the cashier area station She sent another woman to talk to me who basically said the same thing If the tag doesn't match the item we can't take it back I explained the tag is attached so it might have been missed tagged and that's not my fault they found the same item in a different color marked $24.99 I paid $29.99 because that was the tag on the item I was offered no solution just a sorry can't except this return A gentleman who might have been the supervisor I don't know because both women told me they were supervisors told me to give him my card and walked back with a return receipt I thanked him and asked if it was possible that someone mistagged this item as that would be the only reason as the tags were still attached and my receipt matched the tag He said possibly I still haven't gotten the return money in my bank account so hopefully I see it soon and don't have to fight to get my money back I'm not sure how you know if the right tag is on an item Maybe these people should learn how to solve problems Not offer an kind of solution just sorry tag doesn't match the item please leave Worst customer service I have ever seen Tj Max should be ashamed of their Niagara Falls NlY store

Cool service, nice prices, good customer support
Like it really