From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Dealing with Tire Rack has been good each time, probably 4 or 5 times, so far. Their approved local installer (different each time) can be more of a challenge. This time, we received confirmation that the tires had been delivered. We called the install folks and scheduled the appointment for later that day. When we got there (with our confirmation paperwork), we were told that the tires had not yet been delivered. Went home. Got called back and told that the tires were now there, but since our appointment had gone by, it would take a couple of hours to get the install done (2005 Ford Freestar, minivan, nothing special). So we rescheduled for the next day. It worked. It's done. Just a little sloppy and inconvenient to run back and forth.
Order was placed, shipped, and received on time as committed by TireRack
Quick shipping,, fresh tires,, I'll feel better with these on my trailer,, getting rid of the China bombs,,, before spring camping
Cheapest place I could find the tires I was looking for. The tires arrived the very next day
Very smooth experience. My installation shop, I imagine like many other shops and verified installers, knew based on the delivery service when the delivery would be made. Delivery was made hours before the ETA and before the shop closed. Very happy with this.
Didn't know about this place until a friend told me about it. First time customer. I would gladly be a return customer for sure.
Had to call and speak with a rep because my credit card kicked the charge for possible fraud. I didnt want to be charged 2x. They were super friendly and helpful.
Having ordered tires from Tire Rack previously, and those times were met with great satisfaction, this experience was of an equal pleasure.
Professional, prompt.
TireRack was super easy to navigate and the delivery was excellent and extremely fast. I order it on a Tuesday and received it on Wednesday.
These had good ratings but after I've had them on my car a week, im embarrassed to use the brakes because they're extremely loud squeeking and the amount of dust on the fronts is unreal. Im not happy with these whatsoever. My photo is from a full day of driving around town.
(Order ID: MP*******968)
Simple process from ordering to delivering to the install shop. Only issue was the fees estimated by tire rack were half the cost. It was a big surprise to have to pay double what tire rack estimated to get the tires installed.
They were exactly the tires I was looking for and the price was perfect! Highly recommend!
Ordered before Christmas and the tires arrived two days later.
The delivery Driver gets five stars for attempting the long and steep driveway after a snow storm!
Tires were mounted yesterday and are great!
Shop around and you'll see they have the lowest prices on a lot of stuff. And I ordered at 2pm one day and it was literally delivered the next day from 2 states away with free shipping. This is the 3rd time I've ordered from here.
Tires showed up when promised, installer was happy to put them on.
My order was to be delivered to a shop on a Thursday by noon. It was delayed a day, no biggie. Bring my car in the next day at noon and the tires still haven't arrived, I kill a little time and the tires show up at 145. Great, except that only 3 of the 4 tires showed up. The 4th tire arrived on Saturday.
The installer didn't notify me that my tires had arrived, as they had in the past. The installation price was slightly higher than the amount noted by Tire Rack. The installer was incredibly slow, having taken just short of 3 hours to install 4 tires. There were no problems noted and the store was not overly busy. My car went on the rack about 15 minutes before my scheduled appointment time so there was nothing in front of it to cause the delay. They appear to have new management compared to my prior visits. Very slow. Not overly friendly.
The price was fair and delivery time was great. Having them installed tomorrow but as of today I am pleased with this product.
I'm amazed how fast these got here! Pretty impressive.
Tire Rack was for quick with my order and the gentlemen that delivered my tires where very professional.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members