Tire Rack has a rating of 4.9 stars from 46,873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
This was my first time using tire rac. Everything went without a hitch. From doing comparison shopping to installation-it went smoothly. Robert's Tires in San Francisco did an awesome job. He called me when the tires arrived and installed them in an hour.
Shopping at tire rack is easy and I always get my tires delivered to my home within 1-2 days max! If you're even in a pinch and can't afford a full set right off, they have payment options available. It's very convenient and their tires are high quality.
My Ford Maverick had a 17 set of wheels and tires that was needing updating. On Wednesday evening I ordered an upgraded 20 inch wheel and tire package. Friday they were delivered. The upgrade changed the ride of the truck as well looks fantastic.
I get all my wheels and tires from Tire Rack. The reviews and rating really help making my buying choices.
I have always been happy with Yokohama tires and these are no exception. Had them mounted and balanced yesterday. It's like driving a new car again. Good price and fast shipping. Would recommend this seller.
Confusing website. I have my own installer. I hope the tires get here to my house.
Fast ordering process with lots of great support materials to help decide which tires are the right ones for the purchase. In my case I already know what I wanted from past orders and it's even faster to reorder from a previous order.
Such a great shopping experience buying something that few of us actually want to buy! I've been purchasing my tires from TireRack for years. I've always had a smooth transaction, free, fast shipping, and the peace of mind knowing the customer service is top-notch.
Great service and tires had a great manufacturing date. Two thumbs up! Not quite sure about the road hazard that came with these tires. I try to sign in and it states I don't have an account, which I do.
Charley was a big help and kept me from making a critical mistake in choosing a tire. It was a good thing I called just before hitting the "buy" button. Kudos for Tire rack for staffing on Easter weekend! My second purchase with them.
It was very simple. I appreciate the effort Tire Rack puts into offering a vast selection, resources to chose (I watched a few videos & read reviews on tirerack. Com), and numerous options for installation.
I went to the local Discount or Big "letter" place for my wife's car because I was in a pinch and the specs were standard... $2000 later for something that cost $1200 from tire rack ($100 total mount, balance, disposal at Air Force Base hobby shop). I will plan ahead next time for sure.
Great service. Easy to use. Decent variety. Great info on tires and usage in different weathers. I like how there are multiple options for the delivery of your tires. Would recommend delivering to preferred shops as there is less of a hassle if something goes wrong versus doing everything yourself.
Have ordered multiple tires from from the rack but the website seems to not be too clear on buttons of options when using paypal etc. It keeps trying to sell 2 tires when I only need one Don't recall any problem before my recent 2 orders. IT also forces you to send everything to an installer when that is not needed.
Thank you guys for the quick resolution of my road hazard warranty claim. The replacement tire arrived in one day, and was installed locally by a preferred installer. All is good! Appreciate the super-quick handling of this...
Road Hazard warranty came in very handy after an unexpected meeting with a piece of steel in the road at night.
I called Tire Rack & spoke to advisor Derek about some tire choices. He offered me some good advice - so I acted upon it & ordered some tires for my son's truck. Thank you for being there every step of the way! Bob
I had a question about tires & Devin helped me with his knowledge and advice.
I have lost track of how many sets of tires I have bought from Tire Rack over the years. The service has always been outstanding.
The only (minor) thing I have noticed since the merger that I would like changed is: when I choose "sort by price, low to high", it is scrambled, and puts high priced tires in the list at random. Sometimes it is hardly sorted at all.
I have purchased numerous sets of tires from TR for a variety of vehicles over the years, and the process is easy. Their roadside warranty is wonderful as we have had to use it a couple times- without issue.
Ordered wheels and tires and while I haven't had a chance to install yet, the order came very fast and also received a courtesy call to confirm a couple of items about my order and service was great. Their online shopping platform is fantastic as well.
Always get a great product from TR and easy platform to use. The website quickly and correctly finds the factory sizing.
I can take my time, read reviews and not have to worry about being sold some inferior brand or seconds.
I get to see and inspect them before they are installed.
I can take them to my mechanic, rather than 45 minutes away to a recommended installer.
I have been buying my tires at Tire Rack for over 33 years now, and that won't change anytime soon. 🥰
Quick courteous and professional as always. The only place I buy my tires.
TireRack always have competitive pricing and and nationwide affiliation with different installers. Convenient way to buy tires. Now joined forces with America's Tire which even made my buying experience even better.
Tire Rack makes it very simple to get what you need. Put in your car and it will show you available options for sizes that work for your car. I really enjoy setting up installation right through the purchase. Saves me time and hassle of doing that separately
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.