Tire Rack Questions & Answers

28,437 reviews

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Here’s what consumers have asked with answers from Tire Rack staff and previous consumers.

3 questions answered

67% answered in 1 day

Question:

Do they really sell tires that are actual name brands and not knock offs? Do they really sell tires that are actual name brands and not knock offs?

Answer:

They sell good tire brands and names and no knockoff that I know of.

By JEFFREY P. over a year old

See more answers (5)

Question:

How easy is it to get a hold of customer service at tire rack? How easy is it to get a hold of customer service at tire rack?

Answer:

Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.

By JEFFREY P. over a year old

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Question:

How does tr balance your wheels with at home installation.?

Question:

Can you share a success story using tire rack? Can you share a success story using tire rack?

Answer:

I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)

By JEFFREY P. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Tire Rack Questions & Answers

Do they really sell tires that are actual name brands and not knock offs? Do they really sell tires that are actual name brands and not knock offs?

How easy is it to get a hold of customer service at tire rack? How easy is it to get a hold of customer service at tire rack?

How does tr balance your wheels with at home installation.?

Can you share a success story using tire rack? Can you share a success story using tire rack?

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