Tire Rack has a rating of 4.9 stars from 46,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
Tire Mart delivered promptly to local supplier who spin-balanced and installed locally. Only had to adjust tire pressures the next day. Drove 120 miles at various speeds and highway conditions. No evidence of range drop at any speed (from the earlier Michelin EV tires) --- overall average 4 miles/kW-hr. Loved the improvement in handling, cornering etc--- pretty much what Tire Rack reviews predicted.
Lots of useful information, especially the youtube.com videos. Very much appreciated, especially the EV vs replacement tire comparisons.
I have purchased numerous sets of tires from TR for a variety of vehicles over the years, and the process is easy. Their roadside warranty is wonderful as we have had to use it a couple times- without issue.
Great service all the time. 2-year road hazard is good. Great information on tires. Still recommend doing preliminary research before buying tires. (Speed ratings, load ratings, fitment, read customer reviews, watch videos on products and competition, buy tires appropriate to car, don't put $2000 tires on a car you know will break soon).
Ordered wheels and tires and while I haven't had a chance to install yet, the order came very fast and also received a courtesy call to confirm a couple of items about my order and service was great. Their online shopping platform is fantastic as well.
Always get a great product from TR and easy platform to use. The website quickly and correctly finds the factory sizing.
On time and les than a year old from the date of production. With reputable brands of tires this are the only things the online shop can screw up. Everything else is on you for not doing your research or the tire manufacturer releasing a defensive product.
For now I will not hesitate on buying from tirerack again
Great service and tires had a great manufacturing date. Two thumbs up! Not quite sure about the road hazard that came with these tires. I try to sign in and it states I don't have an account, which I do.
I have only ordered from tire rack about seven times…. Apparently, I keep coming back, and apparently there are a lot of good reasons. I'm not gonna list all of them here, but apparently is enough for a five star review and lots of return visits to purchase tires.
This is the first time I have picked up my order from a Tire Rack distribution center. I was going to be close by for other personal reasons, so it only made sense to save $40 on my order by picking them up. Tire Rack staff were courteous and expeditious in bringing the tires out to me in my vehicle. I have typically been happy with Tire Rack order process and delivery. Once again, I am a satisfied customer.
I've had good luck with tire rack in the past. Quick delivery and reasonably priced tires.
I first found a great deal on what I thought were matching tires. I then received a call from Seth the next day to confirm my order. He politely took the time to understand what I was trying to accomplish. He then offered suggestions on how I might more effectively accomplish my goals. I felt like his experience and transparency really helped me make the best decision for my situation.
My first every experience was good, but every experience after that has been abysmal. Multiple attempts to purchase tires and for some reason I've now have FIVE separate attempts completely fail, with 4 of them not even giving a reason. Each time, I make it to the "Thank you for your order" screen without issue but the order just fades away into oblivion. The only time the order did stick around, it ended up getting cancelled anyway. I don't understand what's making it so difficult to just buy tires. Multiple valid payment methods, ensured funds are available and that the cards aren't being blocked for high value purchases and everything is fine on my end. Yet always fails. Today's purchase unfortunately will be my last, for all this trouble it's literally easier to just get price gouged at a dealership. At least I know the payment will work on the first try.
Very easy to use site. Help line if you have questions are great. Great prices and a large amount of choices. I enjoyed the testing of tires on the video. Very informative. This is my GO-TO for tire purchases.
Easy on-line Tire store. Great prices and able to deliver straight to the installer.
Had a new tire failure due to puncture of the sidewall. Worked via chat w/ Tire Rack customer service and they directed me to their claims website. Submitted the information and got approved immediately. Follow up will be submission of payment receipts for the new tire and installation. Hopefully reimbursement goes as smoothly as initiating the claim.
Clear communication on questions I had before placing order
I kept trying to pay by card and finally gave up after trying multiple times with two different credit cards, and I ended up having to use PayPal. It seems you might have an issue with the payment section of your online checkout.
Online ordering was nice and easily navigated. The Wheel and Tire package is way better than I pictured. Free and fast shipping, free balancing, free mounting, free lug nuts, no issues at all. My 2005 Ford Ranger XL looks so much better. Arrived all together, just throw them on.
I previously bought new older tires in 275/35 - 18 on two separate occasions for my 9.5" wheels on my Mitsubishi Evolution. Saved a ton of money each time. I do not yet need these 315/35 - 20's for my 12" wheels on my GT-R, but they will be there in two or three years when I predict my current P-Zero's will be done.
I have ordered tires through Tire Rack a few times now. Each and every time it is an easy process with multiple options for my tire needs. I have them shipped to my mechanic, they always arrive on time, and are exactly what I ordered. Thank you for always providing great service.
I bought tires for my Mercedes CLS 63 AMG and had them shipped right to my mechanic. It was easy and they got there on time.
Tire Rack is clearly the best site for purchasing tires and rims, period. From finding the style I wanted and seeing them on my car with their visualization tool to the actual purchase where they find every rebate and discount possible, the buying experience with Tire Rack is unmatched.
Longtime customer, and have always found the best tires for the variety of vehicles we've owned and the conditions we drive in. The reviews, rating comparisons and search tool are all very intuitive and give confidence to our buying decisions.
It's always pretty easy, but making a decision with so many choices and so many reviews can always be tough. Still, once you can make up your mind, the buying process is wildly simple, with no hidden fees and such. They also make it easy to finish the rebate process, even if some of the manufacturers don't.
It's pretty painless, as Tirerack usually makes it. Wish there was a way not to be bothered by rebate forms and such, and just automatically get the rebate entered upon purchase. Likely not something TireRack can do much about, but still a personal gripe.
I've had good experience in past with Yokohama tires but those were truck tires.
These are for 22' chevy blazer that "ate" thru original Continental & anderson (don't ever buy those again). These 21 in tires so far are great. Hoping to get 40k at least!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We’re so very sorry to hear you had a negative experience with us and a member of our team will be reaching out.