At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
3 Time buying direct from Tire Rack
Easy pickup and $40 discount. Prices are the lowest also
My order was easy, quick, quality, and delivery was expedient. Thank you!
My warranty was denied. Was told be because the model of the tired wasn't on the receipt of the installation they wouldn't honor the warranty, even though I provided several pictures and ordered the same tire. Didn't even give me a chance to rectify. Poor communication as well.
I was sent a $50 discount from my last tire purchase. Can I apply it to this order?
My last purchase was back in 2017—everything went smoothly. The order was delivered directly to my installer, right on time, with no issues at all. Very reliable service.
I didn't have a previous experience. And now you're making me type in things that I don't have any previous experience with tire rack
We're sorry to hear your experience with us and a member of our team will be reaching out.
The staff is amazing the products they offer world class. I was that around late October put snow tires on her van. She drives all or the area helping with grandkids.
Free Shipping... Usually important because not many keep these tires on hand.
I don't have any trouble selecting products from Tire Rack because they give you all the information you need.
I had to return the tires as I ordered the winter tires instead of all season.
The return was smooth and I received professional help in finding the correct tires.
Quick, easy and knowledgeable staff. Simple to get a hold of and discuss options.
Easy to search. Brilliant business model esp incl installation
I will always use tire rack whenever I need new tires, they never fail to provide the best quality products for the best prices
Had no problem getting tires. Good option for getting best deal on tires.
Easy navigating through the website. Lots of tires to choose from
Just ordered tires for my daughter's car and my car. This will be my 2nd time getting tires from Tirerack
Great service and fast shipping. The tires arrived very quickly.
We bought the tires, they had a wide variety and price range. We had the tires delivered to a Monroe and the next day they installed the tires! It was an awesome experience!
Been buying tires from Tire Rack for many years. Always have best tires in stock.
Tires show up very quickly. Service people take care of any problems.
Have always had great service from Tire Rack. Even when I had to use the hazzard insurance it was not a problem.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention and a member of our team will be reaching out.