From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Wasn't expecting the tires to already be installed on the rims and received my order a day early.
I was shocked on how fast the tires got to my house. Received tires with in 24 hours after placing my order. Very satisfied customer.
Ordering was so simple. I ordered and the next day the tires were delivered to my door. I did have to initiate a return because I'd gotten the wrong size for my rims but even the return process was easy and UPS will be at my door to pick up the tires. The new ones that I ordered will be delivered to an authorized partner for installation.
Everything was perfect! I will always buy the tires here
Ordered tires, and they were delivered within 24 hrs to the shop of my choice. Just as ordered!
I received great advice from the live chat team. I asked them to check my online order and found out I ordered duplicated parts. Great advice re products to purchase.
I needed a replacement tire for my Toyota Tacoma when I got a flat after ******* miles. The supplier would honor the road hazard warranty but had none in stock. Fortunately I was able to order it from tire rack, receive it in 4 days, and have it installed. They honored the warranty and covered the cost.
Easy to purchase. Fast shipping. Good customer service. Products are in perfect condition
Awesome experience. Been using them for years now. Road hazard protection is great as well
Price, ordering and delivery was very good - one of the tires does have a yellow line around it the tread. Not the end of the world but irritating thing to see every drive.
I have ordered general grabbers from here about a year ago and never did the spare for my '97 Wrangler as it was under a cover. Well the size I got was much larger than the spare and it needed to be changed. I purchased a single tire for the spare on a Saturday, and it was ready for me to pick up early Monday morning. Perfect:-)
Painless, flawless and fast, from ordering to delivery to installer.
They called to let me know that the transaction did not go through. Processed the New information without transferring me. The Tires still Came the next day even after credit card mix up
I purchased a single tire to replace one that had failed. The tire was received by my local installer one day after I ordered it. Just great service.
Got a super nice set of wheels and tires for a great price. Delivered right to my door in just a few days. Great experience.
Exceptionally fast shipping. They actually contacted me to make sure I ordered the correct tire that I needed. Customer service= excellent!
I was shopping for winter tires for my Cayenne Turbo and wasn't satisfied with the options I was finding. I visited Tire Rack and found some great options and very competitive prices. I was able to place my order, selected pickup at the warehouse, which saved my a few bucks and was able to pick the tires up within the hour! The website also gave me a listing of installers along with an estimated price. Within three hours of placing the order online I had new tires on my vehicle! That's great service.
Came next day and looked just like the picture. No complaints
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members