At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Needed the winter tires; ordered them on a Monday at 5:30PM; were delivered to my dealer on Wednesday -- Unbelievable, especially during the current circumstances.
Formidable execution --
I was hesitant to use tire rack at first but my wheels were delivered to my dealership the next day as stated at the price shown. No bs costs. Just paid for dealership to mount the tires. Will try again.
Great experience easy install and loved the fast shipping
Great customer service with people that know their tire info
The wrong tire was originally sent. After 3 phone calls later they finally sent the correct tire overnight delivery.
Great place to order from. I made a mistake ordering 2x as many brake pads as needed, and they called me within 10 minutes of my order to correct things. Super fast shipping. Will recommend them and use them again in the future
Did an excellent job mounting and balancing, great quality as always. Delivered early too.
Ordered tires, they were not commonly used for my vehicle, customer service contacted me to verify before fulfilling order - overall very good experience, will order from again.
It took less than 2 days to get my tires! Plus I got a great deal, it was a win win!
Great it excellent thanks for the tires couldn't of had a better experience buying tires
I ordered and they delivered in a timely manner. They are reasonably priced also
My tires showed up on time! And without issue as I tracked my tires.
Fast and easy. They call to verify your purchase and then email to make sure you got them.
Got here fast and was put together good. Will buy again soon for my next bmw
Fast service at the best price I could find online.
Abso-freakin-lutely incredible experience! Blown away! First time ordering, nervous, hesitant... Finally pulled the trigger and clicked purchase after thinking about it for a couple of months. After a super smooth and easy purchasing experience, the tires arrived in about two days and I absolutely love them! Will definitely order my next set here!
Fast and excellent service!
Will be a customer again in the future!
I have ordered from Tire Rack over the years and as always fast service and packaged well. I like the ability to choose the tires i want and view them close-up online.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.