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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,055
value
26,761
shipping
26,725
quality
27,286
This company responds to reviews on average within 1 day

Instant Feedback

495,955 reviews
South Carolina
1 review
0 helpful votes
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Tire Rack experience
January 20, 2021

First time buying tires online. It was easy, I was able to make good choices and delivery was the next day! I have shared my experience with several friends.

Date of experience: January 20, 2021
Ohio
1 review
0 helpful votes
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Tire Review
February 21, 2021

My tires are pretty good thank you very much. Great thread, great quality.

Date of experience: January 20, 2021
Georgia
1 review
0 helpful votes
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Tire Rack is freaking AWESOME!
January 20, 2021

Excellent experience, just went on the phone/web app and found the correct tires for my vehicle. The app even confirmed the tires I choose were the appropriate set. Pricing couldn't be matched. I've used Tire Rack services now twice, and couldn't be happier with the service, pricing, and technology.

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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Delivered quick!
January 20, 2021

I previously ordered 2 tires here and since it's time for all new tires, I am trying to experiment with the 4 new tires that are in offer. (old manufacture date). I always have a good experience other than returning the tires once they are totally unusable. I need to figure out a way for that part. As my last ordered tire busted out and had no time to deal with the exchange or return, ordered a new one. But this time let's hope, how it goes with 4 new tires.

Date of experience: January 20, 2021
North Carolina
1 review
0 helpful votes
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Easy process.
January 20, 2021

Tires arrived in a few days? Installed the next day. Easy process.

Date of experience: January 20, 2021
Florida
1 review
0 helpful votes
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Easiest tire change ever! Tire Rack and their Installation Partner, Legendary Automotive, BEST in the business!

Date of experience: January 20, 2021
Oklahoma
1 review
0 helpful votes
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Tire purchase
January 20, 2021

Easy to order and quick free delivery. Good selection of tires.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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I purchased a tire to use as a spare for my 2007 E250. My wife and I are retired, travel extensively, and require a highly reliable vehicle. My spare was 13 years old and needed replacing. The tire I ordered from Tire Rack arrived at my designated installer is good time, no complaints there. My problem is that the tire was already 3 years old meaning that tire dealers could only service it for another 3 years (they may not install or repair a tire over 6 years old). This means that I am only going to get half of the value of the tire for the purpose I purchased it for. I have to replace it again in 3 years instead of the 6 years a newer tire would have afforded. Not happy about that.

Date of experience: January 20, 2021
Alabama
1 review
0 helpful votes
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Excellent
February 21, 2021

Very satisfied, prompt service and easy. Prices were
Competitive. I will definitely use again

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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Quick and easy
February 21, 2021

Great communication, super quick shipping and delivery. Highly recommend.

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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In stock, Fast delivery!
January 20, 2021

Had the tires I wanted. Shipped real fast. Installer called right away and I was good to go right before a long road trip.
Great Experience!

Date of experience: January 20, 2021
Indiana
1 review
0 helpful votes
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Shipment
January 20, 2021

Placing the order was easy and the shipment was fast.

Date of experience: January 20, 2021
Virginia
3 reviews
0 helpful votes
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Professionals you can trust.
February 21, 2021

I'm a car enthusiast and I love after market wheels. There are so many different variations, sizes, offsets, etc, that must be considered when purchasing wheels and tires. It's great when you can trust that you are being sold the right wheels and tires. I have purchased the wrong items from other companies and it was just a waste of my time. Again, trust is very important when purchasing something as important as the wheels and tires for your vehicle. The wheels and tires are the only thing that separate your vehicle from the road. Trustful professionals, quality parts, fast shipping, and real customer service, that's "Tire Rack"!

Date of experience: January 20, 2021
New York
1 review
0 helpful votes
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I ordered a set of Blizzack Snow tires mounted on new steel rims, with Chevy TPMS sensors installed. They shipped very quickly, too quickly as it turned out. The first problem was when I discovered they had forgotten to include the lug nuts. After a quick call to customer service, they shipped a set which arrived the next afternoon. Once I had put the tires on my Chevy Cruze, I found the second problem when I attempted to reset the TPMS sensor to the car. My sensor reset tool still could work on my old tires but didn't pick up anything on the new tires. I called again and the customer service rep said they would send a set, but that needed to be approved. Then I got a message that since "it was very unlikely they forgot to install the TPMS sensors" I had to take the car to a local service shop and have them dismount a tire from the rim to prove they were missing. After I sent them photo proof of the inside of the wheel, they sent out the sensors. Then I had to schedule with my local service shop to have them installed and pay them. Of course I had to pay for that and wait for refund from Tire Rack. A few days later I finally got my refund.
Tires are great. My lesson learned. Don't order anything to be shipped after a major holiday.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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Easy. Cheap. Hassle Free.
January 19, 2021

Refer to review title. And I guess it needs at least 50 characters, so here you go. Oh, and 17 more to make it worth posting.

Date of experience: January 19, 2021
California
1 review
0 helpful votes
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BMW 435i brake pads.
January 19, 2021

I received my BMW 435i break pad on time. I install them the next day an it was a perfect fit

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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Fast Shipping
February 20, 2021

Ordered my tires and they were here within a week, bravo. Hopefully they fit.

Date of experience: January 19, 2021
New Jersey
1 review
0 helpful votes
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Awesome experience
February 20, 2021

Delivery was quick and the process as simple to get my tires installed

Date of experience: January 19, 2021
Georgia
1 review
0 helpful votes
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Awesome
January 19, 2021

Great and fast shipping. Tires were exactly what I order.

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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Fast delivery
January 19, 2021

I ordered my tires and within 2 days, I received my tires on time

Date of experience: January 19, 2021