From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered a set of Blizzack Snow tires mounted on new steel rims, with Chevy TPMS sensors installed. They shipped very quickly, too quickly as it turned out. The first problem was when I discovered they had forgotten to include the lug nuts. After a quick call to customer service, they shipped a set which arrived the next afternoon. Once I had put the tires on my Chevy Cruze, I found the second problem when I attempted to reset the TPMS sensor to the car. My sensor reset tool still could work on my old tires but didn't pick up anything on the new tires. I called again and the customer service rep said they would send a set, but that needed to be approved. Then I got a message that since "it was very unlikely they forgot to install the TPMS sensors" I had to take the car to a local service shop and have them dismount a tire from the rim to prove they were missing. After I sent them photo proof of the inside of the wheel, they sent out the sensors. Then I had to schedule with my local service shop to have them installed and pay them. Of course I had to pay for that and wait for refund from Tire Rack. A few days later I finally got my refund.
Tires are great. My lesson learned. Don't order anything to be shipped after a major holiday.
Refer to review title. And I guess it needs at least 50 characters, so here you go. Oh, and 17 more to make it worth posting.
I received my BMW 435i break pad on time. I install them the next day an it was a perfect fit
Ordered my tires and they were here within a week, bravo. Hopefully they fit.
Delivery was quick and the process as simple to get my tires installed
Great and fast shipping. Tires were exactly what I order.
I ordered my tires and within 2 days, I received my tires on time
I would order again. Great price and customer service
Good service, on time, very good price, was the only retailer that had all the products that i needed, very satisfied.
This was my first time ordering tires on line and having them installed. The process was so easy and I had my new tires delivered and installed in two days! I highly recommend and will definitely use Tire Rack and ASAP tire again!
As always, a great experience with TireRack. With decades of personal experience with them, they've always come through (with wheels/tires/suspension for multiple performance vehicles)... this time with stabilizer bars for my fun '03 Boxster S, which should make it more fun after the H&R Street Performance coil-overs received from T/R and installed last year. The bars were received in perfect shape and can't wait to get them installed. Never disappointed.
My experience with tire rack was fantastic, tires was received two days earlier, and the price was even more fantastic
Purchased a set of Sparco Terra Se wheels for my ‘07 Subaru Forester. Delivery date was for January 20th and they came a day early. Commercial Tire was able to mount them in about an hour. Wheels look great! Very happy with my experience.
I was very pleased with the speedy ordering, fast delivery, and overall quality of my tires. I will definitely be ordering again in the future.
Everything was great! I received my tire in a timely manner.
The tire was delivered was shipped & delivered within 2days. The wrong tire was ordered. Great customer service with setting up return & ordering the correct tires.
Excellent as always. Tires delivered fast and on time without any damages.
Reasonable prices, vast selection, speedy delivery and fantastic road side assistance!
Great pricing and service rapid shipments and delivery!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members