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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,054
value
26,759
shipping
26,723
quality
27,284
This company responds to reviews on average within 1 day

Instant Feedback

495,943 reviews
Connecticut
1 review
0 helpful votes
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Shipped out fast
January 20, 2021

I ordered five tires to replace all four + spare on my wrangler, they shipped out super fast (for free) and arrived at the garage the next day. Ups managed to leave one of them at their facility halfway between tire rack and me, but that's a ups problem. Tirerack also mailed me the rebate form that was offered with my Goodyears right away so I got it in 3 business days.

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great tires
February 21, 2021

Very good and efficient arrived before the scheduled due date

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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So far, great wheels and tires
January 20, 2021

They were only just installed yesterday's far so good.
My problems were with Firestone.
Don't know if they put my service DEAD LAST (Despite long standing appointment) due to buying from TIRERACK,
But if they are your designated installer perhaps you need a word with them about this.
My appt. Was for 9am, to install New Wheels, tires and Brake Pads.
Not ready til SIX hours later & I had to keep calling them.
Then when picking up car, guy runs up & says "Oh! Need to put on the Lug Nuts"?!?

Date of experience: January 20, 2021
Washington
1 review
0 helpful votes
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The tires are great. The installation wasn't
February 19, 2021

The tires were delivered to FireStone at Bellevue, and was schedule to install them on last Sunday, however, on Saturday, firestone called and said they cannot install them due to company policy of no installation on cars older then 30 years old. You website has no info on that and the schedulier doesn't know their policy either. I have to scramble to the find another installer in town that can installed my tires in a timely matter due to the age of my old tires. Finally Discount Tires came in the rescue and helped me installed them in a reasonable price (cheaper then firestone, and they can order the same set of tires too). After this incident, I don't think I will be ordering from tirerack again. It's just too cumbersome and firestone customer services is just subpar.

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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Fast
February 21, 2021

Had my replacement wheel in less than 24 hours, with free shipping.

Date of experience: January 20, 2021
Kentucky
1 review
0 helpful votes
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Quick and easy.
February 21, 2021

Great, easy service. I had to file a claim and was approved and resolved in a matter of hours. Fast shipping! My replacement tire was delivered the next day!

Date of experience: January 20, 2021
New Hampshire
1 review
0 helpful votes
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Delivery
January 20, 2021

I had my order in by 2 & still had delivery the next day. Couldn't be happier. Thank you tire rack team!

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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Quick delivery
February 21, 2021

Tires came straight to my door in under a day from the order I'm very satisfied

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great, fast service
February 21, 2021

I ordered, tires and rims on a Friday and they were delivered to my mechanic on Monday ready to go! Great customer service and prices. I don't even look anywhere else when I need tires or wheels!

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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Fastest delivery ever!
February 21, 2021

My tires arrived the next day! Super easy and fast. Will use over Costco again.

Date of experience: January 20, 2021
South Carolina
1 review
0 helpful votes
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Tire Rack experience
January 20, 2021

First time buying tires online. It was easy, I was able to make good choices and delivery was the next day! I have shared my experience with several friends.

Date of experience: January 20, 2021
Ohio
1 review
0 helpful votes
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Tire Review
February 21, 2021

My tires are pretty good thank you very much. Great thread, great quality.

Date of experience: January 20, 2021
Georgia
1 review
0 helpful votes
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Tire Rack is freaking AWESOME!
January 20, 2021

Excellent experience, just went on the phone/web app and found the correct tires for my vehicle. The app even confirmed the tires I choose were the appropriate set. Pricing couldn't be matched. I've used Tire Rack services now twice, and couldn't be happier with the service, pricing, and technology.

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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Delivered quick!
January 20, 2021

I previously ordered 2 tires here and since it's time for all new tires, I am trying to experiment with the 4 new tires that are in offer. (old manufacture date). I always have a good experience other than returning the tires once they are totally unusable. I need to figure out a way for that part. As my last ordered tire busted out and had no time to deal with the exchange or return, ordered a new one. But this time let's hope, how it goes with 4 new tires.

Date of experience: January 20, 2021
North Carolina
1 review
0 helpful votes
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Easy process.
January 20, 2021

Tires arrived in a few days? Installed the next day. Easy process.

Date of experience: January 20, 2021
Florida
1 review
0 helpful votes
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Easiest tire change ever! Tire Rack and their Installation Partner, Legendary Automotive, BEST in the business!

Date of experience: January 20, 2021
Oklahoma
1 review
0 helpful votes
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Tire purchase
January 20, 2021

Easy to order and quick free delivery. Good selection of tires.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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I purchased a tire to use as a spare for my 2007 E250. My wife and I are retired, travel extensively, and require a highly reliable vehicle. My spare was 13 years old and needed replacing. The tire I ordered from Tire Rack arrived at my designated installer is good time, no complaints there. My problem is that the tire was already 3 years old meaning that tire dealers could only service it for another 3 years (they may not install or repair a tire over 6 years old). This means that I am only going to get half of the value of the tire for the purpose I purchased it for. I have to replace it again in 3 years instead of the 6 years a newer tire would have afforded. Not happy about that.

Date of experience: January 20, 2021
Alabama
1 review
0 helpful votes
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Excellent
February 21, 2021

Very satisfied, prompt service and easy. Prices were
Competitive. I will definitely use again

Date of experience: January 20, 2021
Pennsylvania
1 review
0 helpful votes
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Quick and easy
February 21, 2021

Great communication, super quick shipping and delivery. Highly recommend.

Date of experience: January 20, 2021