At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Excellent site and good way to compare tires. I spent weeks deciding on the exact tire I wanted and actually ordering and installing only took three days from pressing the button to picking up my car from Firestone. It would have been even quicker but I scheduled an appointment for the weekend.
Excellent site and good way to compare
I always refer to the Tire Rack's tests and reviews when selecting tires.
I always refer to the Tire Racks tests and reviews when selecting tires.
US Honda Civic SI model doesn't come with a spare tire. The spare kit from Honda I purchased provides everything but the tire. Needed a mini spare. Tire Rack had a choice of four. Picked one and it was delivered in 2 days. Good product, good price, good service.
Always great experience, only place I look for tires
Always great experience, only place I look for tires
I was looking for something a little more rugged that didn't break the bank. The price was great and now my Jeep doesn't look weak... lol
They were delivered the next day, even Amazon couldn't beat that!
First time buyer. Very fast shipping and reasonable price
Tire Rack made this transaction so easy. From the tire selection, pricing and shipping... i was done in 20 minutes.
You guys were cheaper than local retailers, actually had the product AVAILABLE in stock, and shipped for free! It was also so easy to look up the local shops for installation.
It was very easy and your prices were far less than any local retailers!
One stop shop with the best prices, large selection, fast shipping and excellent customer service.
Ordered tires. Delivered within 3 days. Installation was hassle free. Even ordered a size not recommended for my vehicle and they called to confirm it was correct.
Needed to replace the worn tires on my wifes GMC terrain before valentines day. Made a purchase on a great set of pirellis and within a few days they were at my door. Installation and balance was completed the day before the 14th. Delivered with a dozen roses on valentines day as planned.
Thanks, Tire Rack
Great price. Actual stock. Free shipping.
Trusted seller.
Very satisfied by quality of service and delivery time. Keep going!
Had my tires within 36hrs of placing my order. All 4 arrived together and in good condition.
I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.
I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.
I ordered on Tuesday and received on Thursday ready to mount. I expected delays as weather was a factor but pleasantly surprised. I switched out my own tires that night by myself and test drove with no issues. Thanks Tire Rack!
Even though UPS briefly "lost" half of my order, the customer representative quickly followed up and even refunded the shipping cost. (There is no free shipping to PR).
I was amazed that one of the sale representatives called me after I placed my order because he noticed a double amount of valves than my tires. Fixed it and saved me over $200!
Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!
Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!
I ordered my tires on 02/07/2021 and received them on 02/09/2021 as promised.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.