business logo of Tire Rack

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,056
value
26,801
shipping
26,765
quality
27,326
This company responds to reviews on average within 1 day

Instant Feedback

496,567 reviews
Alabama
1 review
0 helpful votes
Follow JAY O.
Unfollow JAY O.
Send Message
Share Review
Report Review

Great experience
February 15, 2021
Updated review

Excellent site and good way to compare tires. I spent weeks deciding on the exact tire I wanted and actually ordering and installing only took three days from pressing the button to picking up my car from Firestone. It would have been even quicker but I scheduled an appointment for the weekend.

Date of experience: February 15, 2021

Excellent site and good way to compare
February 9, 2021
Previous review

Excellent site and good way to compare

Date of experience: February 9, 2021
Arizona
1 review
0 helpful votes
Follow J A.
Unfollow J A.
Send Message
Share Review
Report Review

Vredestein Classic
March 19, 2021
Updated review

I always refer to the Tire Rack's tests and reviews when selecting tires.

Date of experience: February 15, 2021

I always refer to the Tire Racks tests and reviews...
February 7, 2021
Previous review

I always refer to the Tire Racks tests and reviews when selecting tires.

Date of experience: February 7, 2021
Illinois
2 reviews
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Send Message
Share Review
Report Review

Mini spare
February 15, 2021

US Honda Civic SI model doesn't come with a spare tire. The spare kit from Honda I purchased provides everything but the tire. Needed a mini spare. Tire Rack had a choice of four. Picked one and it was delivered in 2 days. Good product, good price, good service.

Date of experience: February 15, 2021
Georgia
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Send Message
Share Review
Report Review

The Best
February 15, 2021
Updated review

Always great experience, only place I look for tires

Date of experience: February 15, 2021

Always great experience, only place I look for tires
February 9, 2021
Previous review

Always great experience, only place I look for tires

Date of experience: February 9, 2021
California
1 review
0 helpful votes
Follow Ginger V.
Unfollow Ginger V.
Send Message
Share Review
Report Review

Great tires
February 15, 2021

I was looking for something a little more rugged that didn't break the bank. The price was great and now my Jeep doesn't look weak... lol
They were delivered the next day, even Amazon couldn't beat that!

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
Follow Vitas H.
Unfollow Vitas H.
Send Message
Share Review
Report Review

Great service
February 15, 2021

First time buyer. Very fast shipping and reasonable price

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
Follow Troy Y.
Unfollow Troy Y.
Send Message
Share Review
Report Review

An effortless transaction
February 15, 2021

Tire Rack made this transaction so easy. From the tire selection, pricing and shipping... i was done in 20 minutes.

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
Follow Nicole Q.
Unfollow Nicole Q.
Send Message
Share Review
Report Review

Excellent Pricing and Quick Shipping.
February 15, 2021
Updated review

You guys were cheaper than local retailers, actually had the product AVAILABLE in stock, and shipped for free! It was also so easy to look up the local shops for installation.

Date of experience: February 15, 2021

It was very easy and your prices were far less than...
January 28, 2021
Previous review

It was very easy and your prices were far less than any local retailers!

Date of experience: January 28, 2021
New York
1 review
0 helpful votes
Follow Bucky C.
Unfollow Bucky C.
Send Message
Share Review
Report Review

Tire Rack is the best!
March 19, 2021

One stop shop with the best prices, large selection, fast shipping and excellent customer service.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

Easy transaction
February 15, 2021

Ordered tires. Delivered within 3 days. Installation was hassle free. Even ordered a size not recommended for my vehicle and they called to confirm it was correct.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Send Message
Share Review
Report Review

TERRIFIC TRANSACTION
February 15, 2021

Needed to replace the worn tires on my wifes GMC terrain before valentines day. Made a purchase on a great set of pirellis and within a few days they were at my door. Installation and balance was completed the day before the 14th. Delivered with a dozen roses on valentines day as planned.
Thanks, Tire Rack

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
Follow Keith O.
Unfollow Keith O.
Send Message
Share Review
Report Review

Great deal. Legit business
March 19, 2021
Updated review

Great price. Actual stock. Free shipping.
Trusted seller.

Date of experience: February 15, 2021

Great price
February 5, 2021
Previous review

Great price. Actual stock. Free shipping.
Trusted seller.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
Follow Mykola C.
Unfollow Mykola C.
Send Message
Share Review
Report Review

Amazing Service!
February 15, 2021

Very satisfied by quality of service and delivery time. Keep going!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
Follow Bobby Q.
Unfollow Bobby Q.
Send Message
Share Review
Report Review

Fast delivery
February 15, 2021

Had my tires within 36hrs of placing my order. All 4 arrived together and in good condition.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Send Message
Share Review
Report Review

Great company
February 15, 2021
Updated review

I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.

Date of experience: February 15, 2021

I ordered tires last week
January 2, 2021
Previous review

I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.

Date of experience: January 2, 2021
Virginia
1 review
0 helpful votes
Follow Dale G.
Unfollow Dale G.
Send Message
Share Review
Report Review

Fast and accurate
February 15, 2021

I ordered on Tuesday and received on Thursday ready to mount. I expected delays as weather was a factor but pleasantly surprised. I switched out my own tires that night by myself and test drove with no issues. Thanks Tire Rack!

Date of experience: February 15, 2021
Puerto Rico
1 review
0 helpful votes
Follow Edwin M.
Unfollow Edwin M.
Send Message
Share Review
Report Review

Customer service is top notch
February 15, 2021

Even though UPS briefly "lost" half of my order, the customer representative quickly followed up and even refunded the shipping cost. (There is no free shipping to PR).

Date of experience: February 15, 2021
Colorado
1 review
0 helpful votes
Follow Josef E.
Unfollow Josef E.
Send Message
Share Review
Report Review

Great service
February 15, 2021

I was amazed that one of the sale representatives called me after I placed my order because he noticed a double amount of valves than my tires. Fixed it and saved me over $200!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
Follow Brandy E.
Unfollow Brandy E.
Send Message
Share Review
Report Review

Never fails
February 15, 2021
Updated review

Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!

Date of experience: February 15, 2021

Tire rack has always given a quick simple guide to...
May 15, 2020
Previous review

Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!

Date of experience: May 15, 2020
South Carolina
1 review
0 helpful votes
Follow Norman D.
Unfollow Norman D.
Send Message
Share Review
Report Review

New Tires.
February 15, 2021

I ordered my tires on 02/07/2021 and received them on 02/09/2021 as promised.

Date of experience: February 15, 2021