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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,055
value
26,781
shipping
26,745
quality
27,306
This company responds to reviews on average within 1 day

Instant Feedback

496,175 reviews
Colorado
1 review
0 helpful votes
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Easy to navigate website. Fast shipping. Tire felt the same as old ones on the highway. Much more tread on them. Same road noise level.

Date of experience: February 12, 2021
Virginia
1 review
0 helpful votes
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Great shopping
February 12, 2021
Updated review

First site I was able to work through and get exactly what I was looking for. It was simple, accurate, well sited, easy to respond to. My ex-wife and daughter both worked at the South Bend, IN Tire Rack and both highly recommended the web site to shop at and was very pleased with the results. Thanks and gave this site 5 stars

Date of experience: February 12, 2021

First site I was able to work through and get exactly...
February 4, 2021
Previous review

First site I was able to work through and get exactly what I was looking for. It was simple, accurate, well sited, easy to respond to. My ex-wife and daughter both worked at the South Bend, IN Tire Rack and both highly recommended the web site to shop at and was very pleased with the results. Thanks and gave this site 5 stars

Date of experience: February 4, 2021
Pennsylvania
1 review
0 helpful votes
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Tire
March 16, 2021
Updated review

Think site could be cleaned up a little versus other commercial sites but versus other tire sites WAY better.

Date of experience: February 12, 2021

Think site could be cleaned up a little versus other...
January 30, 2021
Previous review

Think site could be cleaned up a little versus other commercial sites but versus other tire sites WAY better.

Date of experience: January 30, 2021
Tennessee
2 reviews
1 helpful vote
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EXCELLENT SEVICE!
February 12, 2021

Easy to place an order and shipping was super fast!

Date of experience: February 12, 2021
Minnesota
1 review
0 helpful votes
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Had what I needed
February 12, 2021

Very few places had the Methods I was looking for, Tire Rack did. They shipped and were delivered in less than week from time of order. A+ would buy from again.

Date of experience: February 12, 2021
Ohio
1 review
0 helpful votes
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Everything you could want in a company.
February 12, 2021

It just doesn't get any easier than this. Several brands and types to choose from. Quick and easy.

Date of experience: February 12, 2021
California
1 review
0 helpful votes
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Good job
March 16, 2021

They had some tires that I needed, was happy to have them shipped quickly!

Date of experience: February 12, 2021
Virginia
1 review
0 helpful votes
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Great experience
March 16, 2021
Updated review

Very amazing buying process. Made the experience very painless.

Date of experience: February 12, 2021

Very amazing buying process
February 5, 2021
Previous review

Very amazing buying process. Made the experience very painless.

Date of experience: February 5, 2021
District of Columbia
1 review
0 helpful votes
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First Time - Life Changing
February 12, 2021

I never thought about customizing my car until I lost two OEM wheels in the snow. Not only did my new Tire Rack performance replacements come super fast, they were ready to go on my car straight off the truck. Now I've got even more parts to start my journey into DIY car tuning, with the inspiration and ease provided by this transaction!

Date of experience: February 12, 2021
New Jersey
1 review
0 helpful votes
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Fast and easy
March 16, 2021

It was an awesome experience the website was fast and very accurate. Prices were better than all the competitors. The item got to me so fast and quality was amazing

Date of experience: February 12, 2021
Virginia
1 review
0 helpful votes
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Amazing customer service
March 16, 2021

One of the center cap stickers was missing from my order. I believe it fell out the f the packaging. I notified the customer service of the issue and they immediately responded and shipped out a replacement.

Date of experience: February 12, 2021
California
1 review
0 helpful votes
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Tire Installer F rating
February 12, 2021
Updated review

Tire Rack was fine. My problem was Ken Towery, the installer. They would not install the tires at any store in Lexington, Kentucky. I had to find a different company to put the tires on.

Date of experience: February 12, 2021

Website is easy to use
February 5, 2021
Previous review

Website is easy to use.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Easy and fast
March 15, 2021
Updated review

Easy to order online. So many choices. Like the ratings and reviews. Received tires two days later

Date of experience: February 11, 2021

Easy to order online
February 5, 2021
Previous review

Easy to order online. So many choices. Like the ratings and reviews

Date of experience: February 5, 2021
Minnesota
1 review
0 helpful votes
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Ordered bigger wheels for 2020 accord
March 15, 2021

The sales specialist who contacted me (Bruno Gagliardo) was excellent no complaints. But it was weird that he told me I needed to present my ID and Credit Card for proof when I picked up my wheels and tires, but when I got there no one asked for neither. But overall it was very fast pickup and worker who loaded was excellent also.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Fast tire replacement
February 11, 2021

Easy, very fast to re-order 2 replacement tires for my SUV which had 2 worn tires and one with a slow leak. Replaced and installed in 3-4 business days

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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All terrains
February 11, 2021

Ordered Cooper Discoverer all terrains for my Colorado. Picked up the next morning. Having them mounted tomorrow.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Yokohama Geolander AT G015 Purchase
February 11, 2021
Updated review

I was hesitant in purchasing tires online. The process was easy. Tirerack.com had the tires I wanted and shipped the tires quickly. The installer completed the job quickly at the quoted price. I would definitely recommend Tirerack.com

Date of experience: February 11, 2021

The order process was very easy
February 5, 2021
Previous review

The order process was very easy

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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New tires
March 15, 2021

The packaging was nonexistent, other than that it was alright

Date of experience: February 11, 2021
Maryland
1 review
0 helpful votes
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Only Tire Rack
February 11, 2021
Updated review

I have ordered tires for all of my cars for 30 years. They have never disappointed.

Date of experience: February 11, 2021

I have ordered tires for all of my cars for 28 years
February 5, 2021
Previous review

I have ordered tires for all of my cars for 28 years. They have never disappointed.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Quick shipment and great tire
March 15, 2021

Ordered on Friday night, got the tire to the shop on Tuesday.

Date of experience: February 11, 2021