From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent service from ordering to install. I received an email making sure my order was correct. Changes were thankfully made before delivery thanks to the email. Install was scheduled in a very quick and convenient time frame. Excellent installer.
I searched around and found a great deal on some Bridgestone Potenza RE-71R's... can't wait to use these at my next event
Website was easy to use and you can't beat the prices
Website was easy to use and you can't beat the prices
Fantastic! I got a flat tire on Wednesday night, ordered the tire and wheel package on Thursday morning, delivery was made and installation completed by Saturday!
Been shopping tires with you for over a decade. It's always a pleasure.
Been shopping tires with you for over a decade. It's always a pleasure.
Always convenient & descriptions are accurate and helpful
Always convenient & descriptions are accurate and helpful
TR rep called to discuss load rating recommendations, and also gave me the newer version of the tire at the same price.
Quick... good prices for good tires... free ship to retail stores for install for less!
Quick... good prices for good tires... free ship to retail stores for install for less!
After a slight issue with your ordering system on the web, I ordered my tires on Friday and was happy to have them delivered on Saturday when that was not expected.
I hit the submit order button yesterday, hoping for a Friday delivery, but when I went to check on the delivery status the web page simply said "Loading." The "Do you want to be on our Email List" question had interrupted the transaction (that's a foul).
I had to resubmit, and now must wait until next Tuesday to get the vehicle back on the road.
Really needed a tire due to a minor road accident and I got what I wanted within 2 days!
So far it's been a smooth experience. I got the tire brand that I wanted, for a good price, and the installation fee is fair.
So far it's been a smooth experience. I got the tire brand that I wanted, for a good price, and the installation fee is fair.
Shopped around for tires and best tire at the best price, delivery on time... everything was easy.
The online order was smooth. We're grateful that our tires have a two year road hazard warranty because this purchase was to replace one of the 4 we bought a year ago. Process was smooth.
Shopped for tires from home. Huge selection. Prices are cheaper than a shop. Delivery was done under 24 hours!
I wouldn't say shopping for tires is a fun activity, but Tire Rack makes the experience as simple and straightforward as possible. Every step from selecting your tires to product reviews is simple and quick. Pricing is fair and orders arrive on time.
What more can you ask for.
The customer service team was quick to assist with my order, which arrived the next business day.
Incorrectly shipped to installer but quickly fixed by a representative
They had the very tires I needed on close-out because they were 2018 production year. Most firms would never tell you the production year (and 2018 is not bad since it's on a 2018 car). Delivered in less than 48 hours.
This is my 3rd Tire Rack purchase and it went very well. I appreciate all the info and reviews.
This is my third Tire Rack purchase and it went very well. I appreciate all the info and reviews.
Ordered, delivered by installer at home within a few days.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members