At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.
Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.
Ordering the tires was easy, getting them on was difficult.
Simple, easy process with fast turn around delivery
Evidently my delivery sat outside my door for 4 hours before I received delivery confirmation email. Could have been stolen.
Haven't opened the package yet haha that's the only reason there's one 4 star other then that if everushing works out I'll edit that missing star
This is the second time buying tires from Tire Rack. Both times I ordered on Friday and the tire shop got them by Monday. Totally flawless on my end.
I needed new tires for my 2005 Chevy SSR. Anyone with an SSR knows how important tries are for this vehcile. 10" wide on 20" wheels on the back and 19" wheels on the front. It was difficult to find tires with the same brand that made both. All season tires was what I wanted. Tire rack had just what I needed.
Excellent place to buy tires. This is my second time buying tires from Tire Rack Another thing didn't have to pay shipping charges.
The experience was great. I ordered 4 new tires and had them delivered to a nearby garage. The tires were delivered on time and installed with no issues.
Ordering and customer service is great... ups lost my packages and had to delay my installation appointment.
I didn't do my research on the fitment in the rear so i need to buy a new set
The experience was as usual, well handled. My only regret was with the installer recommended by Tire Rack. It was my first time using them and the experience was poor. They did not balance my wheels properly and I later found out that their machine was not able to do "road force" balancing. I received a refund for their poor work and used another recommended installer that did the work fine.
The tire ratings are most helpful to me.
I bought a set wheels that went on sale the following day. I emailed TR customer service and they promptly did a refund of the difference. Can't put a price on great customer service :)
Downside wheel selection was limited. Upside service and speedy delivery.
Nice website, easy navigating through it and choosing the right tires. I'll will definitely be using and reccomending you all!
I've purchased my tires at Tire Rack for the past 6 years. The selection, information, price and service is second to none. They have a good relationship with the installers and it all works very well.
I needed a set of winter tires and steel wheels, loved the package price.
Ordered a set of winter tires and a set of wheels for them. They arrived fast, they were mounted, balanced and ready to install. All the details were taken care of and the process was made incredibly easy with Tire Rack.
I've purchased tires through Tire Rack for years. As always, great prices and fast ship times.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.