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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,055
value
26,771
shipping
26,735
quality
27,296
This company responds to reviews on average within 1 day

Instant Feedback

496,060 reviews
California
1 review
0 helpful votes
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Hi, George helped with this purchase earlier today
February 11, 2021
Updated review

Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.

Date of experience: February 11, 2021

Hi, George helped with this purchase earlier today
February 4, 2021
Previous review

Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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Site was great, installation was eh
March 15, 2021

Ordering the tires was easy, getting them on was difficult.

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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Simple process for a great price
February 11, 2021
Updated review

Simple, easy process with fast turn around delivery

Date of experience: February 11, 2021

Love the reviews
February 5, 2021
Previous review

Love the reviews

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
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The car sat on a lift for at least 30 minutes before any work was performed. A 45 minute job took almost 1 hour and 30 minutes. Not happy with the service end.

Date of experience: February 11, 2021
Wisconsin
1 review
0 helpful votes
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Notice of delivery
March 13, 2021

Evidently my delivery sat outside my door for 4 hours before I received delivery confirmation email. Could have been stolen.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Fingers crossed
March 15, 2021

Haven't opened the package yet haha that's the only reason there's one 4 star other then that if everushing works out I'll edit that missing star

Date of experience: February 11, 2021
Virginia
1 review
0 helpful votes
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Thank You!
February 11, 2021

This is the second time buying tires from Tire Rack. Both times I ordered on Friday and the tire shop got them by Monday. Totally flawless on my end.

Date of experience: February 11, 2021
Texas
1 review
0 helpful votes
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Great service and good products
February 11, 2021

I needed new tires for my 2005 Chevy SSR. Anyone with an SSR knows how important tries are for this vehcile. 10" wide on 20" wheels on the back and 19" wheels on the front. It was difficult to find tires with the same brand that made both. All season tires was what I wanted. Tire rack had just what I needed.

Date of experience: February 11, 2021
Florida
2 reviews
1 helpful vote
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Satisfied
March 15, 2021

Excellent place to buy tires. This is my second time buying tires from Tire Rack Another thing didn't have to pay shipping charges.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Easy process
March 15, 2021

The experience was great. I ordered 4 new tires and had them delivered to a nearby garage. The tires were delivered on time and installed with no issues.

Date of experience: February 11, 2021
Tennessee
1 review
0 helpful votes
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Great product terrible shipping experience.
February 11, 2021
Updated review

Ordering and customer service is great... ups lost my packages and had to delay my installation appointment.

Date of experience: February 11, 2021

Easy to navigate site
February 5, 2021
Previous review

Easy to navigate site.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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First time buying tires for a track day.
February 11, 2021

I didn't do my research on the fitment in the rear so i need to buy a new set

Date of experience: February 11, 2021
Florida
1 review
0 helpful votes
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Tires & Wheels
February 11, 2021
Updated review

The experience was as usual, well handled. My only regret was with the installer recommended by Tire Rack. It was my first time using them and the experience was poor. They did not balance my wheels properly and I later found out that their machine was not able to do "road force" balancing. I received a refund for their poor work and used another recommended installer that did the work fine.

Date of experience: February 11, 2021

The tire ratings are most helpful to me
February 5, 2021
Previous review

The tire ratings are most helpful to me.

Date of experience: February 5, 2021
Nevada
1 review
0 helpful votes
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Great customer service
February 11, 2021

I bought a set wheels that went on sale the following day. I emailed TR customer service and they promptly did a refund of the difference. Can't put a price on great customer service :)

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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Tesla snow tires
March 15, 2021

Downside wheel selection was limited. Upside service and speedy delivery.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
February 11, 2021
Updated review

Nice website, easy navigating through it and choosing the right tires. I'll will definitely be using and reccomending you all!

Date of experience: February 11, 2021

Easy to order, reviews helpful
February 5, 2021
Previous review

Easy to order, reviews helpful.

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
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Great place to selet and buy tires
February 11, 2021
Updated review

I've purchased my tires at Tire Rack for the past 6 years. The selection, information, price and service is second to none. They have a good relationship with the installers and it all works very well.

Date of experience: February 11, 2021

Good choice and price
February 5, 2021
Previous review

Good choice and price

Date of experience: February 5, 2021
Arizona
1 review
0 helpful votes
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I needed a set of winter tires and steel wheels, loved the package price.

Date of experience: February 11, 2021
Colorado
1 review
0 helpful votes
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Great Service
February 11, 2021

Ordered a set of winter tires and a set of wheels for them. They arrived fast, they were mounted, balanced and ready to install. All the details were taken care of and the process was made incredibly easy with Tire Rack.

Date of experience: February 11, 2021
Texas
1 review
0 helpful votes
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Lifting my 17 yr old Subaru? Why not?
February 11, 2021

I've purchased tires through Tire Rack for years. As always, great prices and fast ship times.

Date of experience: February 11, 2021