From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy and quick. I will continue to shop at tire rack due to their quick delivery and their ability to stand behind their product I had hay Tire hazard and they replaced it
I shopped 4 local tire stores and the best price and to get the tires I wanted, it was less expensive and less hassle to buy these on line and ship them to my mechanic for installation!
Easy to use system and found what I was looking for.
From entering my car information, to choosing the products I wanted and fit properly, to shipping to my installer, The entire process and experience was excellent. Shipping was very quick and everything was there. I've never had a problem.
Everything was available and simple to put together.
Great experience all the way through. Have had time after time of negative experiences at the vehicle manufacturer dealership - bad alignments burning through tires, and dealership refusing to work to solve the issue. Ordering tires through Tire Rack, having them sent to local tire installation guru of my choice was hugely beneficial.
Nice and easy process from finding the right tires to purchasing them from the checkout.
Nice and easy process from finding the right tires to purchasing them from the checkout.
Every time i find what I need for the best prices. I will keep telling others. My only issue was that the delivery did not come at the same time as it was indicated when purchased. No real problem other than it delayed my installation plans by a day as all.
Browsing website for tires was an ok experience
Nice tires quick delivery, like the list of shops that work with tire rack
Everything was easy to understand easy check out process
Everything was easy to understand easy check out process
Simple and easy to use site! And I got a great price on my tires!
Simple and easy to use site! And I got a great price on my tires!
Wish I could see maximum dimension to fit stock vehicle.
Wish I could choose different lugs and lock nuts to fit my rim, also, different color options.
Wish I could see maximum dimension to fit stock vehicle.
Great... always buy my tires for my vehicles from tire rack... no disappointments yet.
Great... always buy my tires for my vehicles from tire rack... no disappointments yet.
Was not sure if wheels would fit my vehicle so I decided to do a live chat. I never do these chats so was not sure about result. Julian, your chat guy was so helpful. He answered all my questions and even gave me his info if I had a problem after ordering. Good guy.
Was not sure if wheels would fit my vehicle so I decided to do a live chat. I never do these chats so was not sure about result. Julian, your chat guy was so helpful. He answered all my questions and even gave me his info if I had a problem after ordering. Good guy.
Your site is easy to navigate through. Selections are great. Shipping is fast.
Your site is easy to navigate through. Selections are great. Shipping is fast.
Excellent helping me select a full size spare tire and steel wheel and great overall process. Thank you
Excellent helping me select a full size spare tire and steel wheel.
Four tires were shipped the day after I ordered them and they arrived at my dealership a couple days later. Next time I need tires I'll go to Tire Rack and I'll recommend them to others.
I was not able to find the Run Flat Tires for my John Cooper Works Mini locally. Went to Tire Rack and found many manufacturers to choose. Placed the order and the tires arrived the next day before noon.
Easy to find all the tire options available for you car
Easy finding exactly what i was looking for, speedy delivery and get great service
Easy finding exactly what i was looking for
Okay so far
Ordered spring set H&R. Picked the combo for my car. Installed the front springs, when started to install rear realized that rear springs are different. Website should have been more clear to show that same car could have different combo. Called customer service, after 4 days they told me that i would have to pay extra for getting rear springs. I agreed and paid the extra charge. The next day they called and told me they could not do it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members