At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Great transaction. I forgot to choose expedited shipping on my order and called to change it. My request was handled quickly, efficiently, and correctly.
Thanks Tire Rack!
The tire rack staff and product was amazing! However, the local PepBoys do not honor the price estimates from your site. The PepBoys installer called me with a quote of $200 for random services, the tire rack site states $78-100. PepBoys are not reputable installers, luckily I have previous tire shop and machine shop experience to know that their quotes were ridiculous.
I ordered some rims and it was super easy. I got it shipped straight to my tire shop and TireRack held up their shipping promises.
Repeat customer who will continue to come back, Great selection, price and service!
I have purchased tires from Tire Rack in the past and I have always found it very easy to use the website and to compare brands.
Very easy to use the website and to compare brands
Excellent tire choices, easy to search and specially the good prices. I like to do a deep research before making any decision and you manage the best prices. The delivery was done according to your calendar. Good quality tires.
Congratulations!
Excellent choices, easy to search and understand
Always have whatever I need quick shipping and reliable service
Always have whatever I need quick shipping and reliable service
Learned about tire manufacturers sustainably and low rolling resistance compounds. Very interesting!
Fast and easy! Product reviews influenced me buying from your company. I may look into buying some rims to go with my tires. I live in Pennsylvania and we just got a ton of snow and ice and today I went out and had no issues in my AWD Nissan Rogue. Thank you for the super fast next day delivery!
In the midst of everyday chaos, Tire Rack came thru and delivered my tires in a day. The price was fair and I hope they're as good as the reviews listed online.
I have been purchasing products from Tire Rack since their inception and have always been very satisfied.
The phone support specialists are very knowledgeable and the service is always exemplary.
It was an easy purchase and came in extremely fast.
The comparison feature allowed me to see that those tires at Costco that were on sale were not the best choice for me or my car!
The comparison feature allowed me to see that those tires at Costco that were on sale were not the best choice for me or my car!
Holy s**t at the difference these make over OEM parts on my tundra. Definitely treat yourself to these next time you need a brake job!
Easy to find tire size and what I wanted, large selection. Have used Tire rack before.
Easy to find tire size and what I wanted, large selection. Have used Tire rack before.
Tire Rack had a video directly comparing the two tires I was debating between. It made my decision so much easier.
Very easy transaction and product was packed very very well.
Great site, a ton of selection, reasonable prices, and expert reviews was super helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.