At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
On time, good price, plenty of selection. I was able to match two of the existing tires that were not worn. The worn out tires were caused from suspension problems and it is nice to be able to match existing tires. I love that about tirerack.
Pick was nice easy had the tire I wanted and needed
Quick and easy and the site is filled with great information and tire reviews.
Quick and easy and the site is filled with great information and tire reviews.
I'm glad you guys are here, I've always had great luck with your company
I'm glad you guys are here, I've always had great luck with your company
Quick and easy, Tirerack made sure they matched my rim size
Always a good source for finding tires and other data for my cars. I appreciate the ability to compare products and make an educated decision on my purchase.
Always a good source for finding tires and other data for my cars.
When I tried to schedule appointment at checkout, kept getting error messages. Recommended tire shop was unable (or unwilling) to mount and balance the tires for me, leaving me to scramble to find someone who could that day. Ended up having to pay double for Pomps to put them on for me.
When I tried to schedule appointment at checkout, kept getting error messages.
Tirerack.com provides a lot of detailed information, amazing selections at a excellent prices and warranty, and free shipping to name off a few.
Tirerack.com provides a lot of detailed information, amazing selections at a excellent prices and warranty, and free shipping to name off a few.
Ordered tires on a Monday expected at the end of the week but they arrived within 2 days! Wow!
We called all over town trying to find a shop that had the tires we wanted in stock, but nobody had them or could even order them from their suppliers. Thankfully, Tire Rack had them in stock and one of our local shops agreed to install them.
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Did educate myself of all aspects of sizing, wheel, tire, as I was changing a few dynamics of the whole set. Worked off of Tire Racks web site and walla!
Wheels and tires are on,... and Im happy. Will be buying again.
On a return issue on some lugs I purchased, (I missed the mark on that one), I had no problem getting a full return refund.
Friendly and courteous from phone, loading dock, and front desk.
Thank You
Great selection, great sale price and 1 day delivery. Was fantastic.
They went out of their way to make sure I had the right tires for my truck.
Awesome! Great price and quick delivery... Can't beat the convenience. Thank you!
Awesome! Great price and quick delivery... Can't beat the convenience. Thank you!
Fast and easy, great pricing, so happy with the purchase!
Lots of options to look at, very easy to shop and prices are good
Lots of options to look at, very easy to shop and prices are good
Easy steps to follow and reasonably priced tires. I like the prompt service to the the front door of your home.
Easy steps to follow and reasonably priced tires.
Great website! Easy to use I placed my order in under 2 minutes.
Had the tires in stock, shipped the next day, I had them quickly. Will buy from again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.