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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,054
value
26,748
shipping
26,712
quality
27,273
This company responds to reviews on average within 1 day

Instant Feedback

495,695 reviews
Colorado
1 review
0 helpful votes
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Installer experience was lackluster
March 11, 2021

Why is price at installer not discussed prior to install? They threw a bunch of unneeded charges on the bill.

Date of experience: February 7, 2021
Oregon
1 review
0 helpful votes
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On-line tire purchase
February 7, 2021
Updated review

Online shopping and comparisons were easy to review.

Date of experience: February 7, 2021

Online shopping and comparisons were easy to review
February 1, 2021
Previous review

Online shopping and comparisons were easy to review.

Date of experience: February 1, 2021
New Jersey
2 reviews
0 helpful votes
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Excellent, especially the assistance I received from...
March 11, 2021
Updated review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Date of experience: February 7, 2021

Excellent, especially the assistance I received from...
January 29, 2021
Previous review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Date of experience: January 29, 2021
Virginia
1 review
0 helpful votes
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Super fast and a fair deal.
March 11, 2021

Shipping angle delivery was fast and the prices were the same as the competition.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Seem like great value. We shall see.
February 7, 2021
Updated review

The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.

Date of experience: February 7, 2021

The tire rack app is where I go to play around comparing...
February 1, 2021
Previous review

The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.

Date of experience: February 1, 2021
Texas
2 reviews
0 helpful votes
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1st time buyer
March 11, 2021
Updated review

I will never go back to buying tires in person again. I will be a long time customer of tire rack.

Date of experience: February 7, 2021

I love this site, buying tires is stupid easy here
March 11, 2021
Previous review

I love this site, buying tires is stupid easy here.

Date of experience: February 7, 2021
New Jersey
1 review
0 helpful votes
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Great service
March 11, 2021

Seamless and easy process from beginning to end. Great price and good quality product. Very fast delivery.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Best experience and fast delivery
February 7, 2021

I ordered tires for my personal vehicle and the product was delivered within days.

Date of experience: February 7, 2021
North Carolina
1 review
0 helpful votes
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Great selection
February 7, 2021
Updated review

Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.

Date of experience: February 7, 2021

Only thing that was confusing this time was that when...
February 1, 2021
Previous review

Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Awesome sauce!
February 7, 2021

Tahoe potholes are no joke. Tore open my tire on Tuesday and by Wednesday new tires were shipped to the installer. Saved nearly $450 from local dealer. So stoked!

Date of experience: February 7, 2021
Utah
1 review
0 helpful votes
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Continental ExtremeContact
February 7, 2021

Great tires, great prices, great service! Love the complimentary road hazard coverage!

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Amazing delivery,
February 7, 2021

Was sooner then what they said. The packaging was secured too.

Date of experience: February 7, 2021
Vermont
1 review
0 helpful votes
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Excellent Customer Service
March 11, 2021

I accidentally ordered the wrong tire for my new car. Tire Rack called me within minutes of placing my order to let me know that I did not order the tire the car was manufactured with, and asked if I meant to order the original tire type. I thought I was ordering the original tire type! Thanks so much for alerting me and making my order right!

Date of experience: February 7, 2021
Tennessee
1 review
0 helpful votes
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Saved hundreds, fast delivery
February 7, 2021
Updated review

Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.

Date of experience: February 7, 2021

Saved $240 compared to what the dealer quoted and got...
February 1, 2021
Previous review

Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.

Date of experience: February 1, 2021
Alabama
1 review
0 helpful votes
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Great company!
March 11, 2021

Ordered tires, got them in 2 days! Awesome experience!

Date of experience: February 7, 2021
Ohio
1 review
0 helpful votes
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Bridgestone Blizzak WS90
March 11, 2021

Fantastic! Super fast shipping. Terrific products.

Date of experience: February 7, 2021
Pennsylvania
1 review
0 helpful votes
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Got tires
February 7, 2021

Was looking for tires for my Subaru forester. Called and received one recommendation and chatted a got a completely different recommendation. I went with the first. Better price at amazon and free shipping

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Easy Purchase
March 11, 2021

Was going to have the dealer put on new tires... instead, ordered them from Tire Rack and had them delivered to the dealer. Overall... much cheaper. Thanks

Date of experience: February 7, 2021
North Carolina
1 review
0 helpful votes
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Return customer
February 7, 2021

Ordered my parts from another web site, and never got them. Ordered from Tire Rack and got them two days later. Awesome!

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Amazing Deal
February 7, 2021

Easy shopping, good selection, and received overnight!

Date of experience: February 7, 2021