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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Don't want to download apps to access my tickets, didn't realize paying in US dollars
Great shipping and delivery Great shipping and delivery Great shipping and delivery Great shipping and delivery
Super easy to work with and customer service is great! Definitely recommend!
No reply, no reply, no reply, no reply, no reply, no reply, no reply
Web site was difficult, couldn't sign into my account and had to create a different account.
Great experience getting my parking pass. Very efficient process and was delivered on time!
I didn't like waiting for the transfer but I did eventually get it in plenty of time.
Ok. This is ridiculous that I'm still getting emails a week later and I took your survey already
I havent gotten my tickets yet. No email yet with how to download or direct barcodes for the game
Easy and efficient. Had the parking pass by the time we found the lot.
I don't do surveys. You must be kidding. This is the way you destroy customer satisfaction.
It was a really good experience I did not have bad experiences
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Trying to get my tickets for entry and can only find confirmation
Need better map of the seating - where chairs are provided vs need to rent
The ticket delivery was Too confusing. Afterwards I received too many soliciting emails. I still couldn't get my tickets.
Hopefully this transaction is successful and my phone will function as our tickets at the show.
Bought some White Sox tickets the other day. The process was easy with the transfer of the tickets easy to handle.
The seller was not made to make the buyer fully aware that the tickets were obstructed view tickets. This was not disclosed until the purchase was complete and the tickets were transferred.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members